The Tesla app puts owners in direct communication with their vehicles and energy
products anytime, anywhere. With this app, you can:
- Check charging progress
in real time and start or stop charging
- Heat or cool your car before driving
– even if it's in a garage
- Lock or unlock from afar
- Locate your vehicle
with directions or track its movement
- Send an address from your favorite apps
to start navigation in your car
-.
Are you having issues? Select the issue you are having below and provide feedback to Tesla.
By Jose hurtado 1 year ago
My app has not stopped updating in version 2023.2.12, it only goes up to 50%, that is more than 15 days old, I have already disconnected it, I have connected it, I have deleted it and put it back and it continues the same
By Pierre Boucher 1 year ago
the car is showing to the right of the screen on my iPhone mobile app., not centered as before. This started a few weeks ago (I bought the MYP in Aug 2022).
By John Cusick 1 year ago
Somehow Tesla did a transfer of my account to "MY ACCOUNT" (ok, john Cusick to john Cusick) This morning all my great stuff in the app are gone, just pictures for the cars. The upper right link to inbox etc still is there. Not sure how this happened as I am pretty sure I didn't request a transfer to myself. Any help would be nice.
By David Wohlschlegel 1 year ago
App is on an iPhone 8 IOS 16.3. When I open it it hangs on "last seen xxx minutes ago". Cannot see current charge % or charging stats and controls don't respond. Also, the charging cycle stopped for some reason. I unplugged the charger and restarted and it began charging again. I then started to receive multiple notifications on the phone that charging had stopped, even after it was charging again.
By Thomas Robinson 1 year ago
The Tesla app is not connecting with my Tesla Model 3.
By Gary Morgan 1 year ago
The impact component of the Tesla app is not working, the screen blacks out and I have to close and reopen app to resolve
By Rob Brady 1 year ago
Summons no longer connects. Can go fwd or rev but summons scans endlessly with no connection ???
By Rob Brady 1 year ago
Summons no longer connects. Can go fwd or rev but summons scans endlessly with no connection ???
By Carl & Barbara Howlett 1 year ago
We have a 2020 Tesla. My Husband and I have the app on both phones. My app on 702 592-2122 just froze and kept spinning. I deleted it and put it back on It asked for a password and for the life of us we dont remember it. If we change the password will it affect my husbands phone app (435) 757-6320? I dont want to lock us out of our only vehicle. HELP We are 80+ years old and apparently not ready for this. Is there a phone# I can call to speak to a human?
By Jim Strawn 1 year ago
Android Tesla app has stopped working. Unable to display Powerwall Gateway status for generation, storage, usage for solar panels. Have reset out in the circuit box, powered off/on Powerwall battery. App displays Home Energy Gateway screen (without house/panel/energy flow display) then drops out to phone home screen with message window "Tesla has stopped. Close app."
By Dominic Fitzgerald 1 year ago
App stopped connecting to car a month ago. Phone connects by bluetooth and music / calls etc work, but app won't connect or "see" car. Re-installed the App and it's still the same. Turned phone off still the same - unconnected everything, still the same Annoyed!!
By Dominic Fitzgerald 1 year ago
App stopped connecting to car a month ago. Phone connects by bluetooth and music / calls etc work, but app won't connect or "see" car. Re-installed the App and it's still the same. Turned phone off still the same - unconnected everything, still the same Annoyed!!
By Steven Kay 1 year ago
App stopped connecting to car 9 days ago. Phone connects by bluetooth and phone streaming and calls works, but app won't connect or "see" car. Re-installed the App and it's still the same. Can you help?
By John Suk 1 year ago
App is not communicating regarding climate or security. Still works to drive etc. I have reloaded the app 3times. not acceptable.
By Albert Kohler 1 year ago
My mobile app for solar only shows car adds; how can I retrieve it? I really enjoyed following my energy usage.
By HARWELL PALMER 1 year ago
tesla app only shows advertisements for Tesla models. Have deleted and reinstalled twice and have also restarted phone and restarted car and still not working
By Bruce Mayo 1 year ago
App won't accept MS authenticator numbers. The authenticator is generating 8 numbers, which is too many for the Tesla app.
By David 2 years ago
App stopped connecting to car 3 days ago. Service team has not solved. Phone connects by bluetooth and phone streaming and calls works, but app won't connect or "see" car.
By Helen Mogford 2 years ago
This morning I added my husband's phone as an added driver. This afternoon, I discovered that the app on my phone had got stuck when I tried to open a trunk a few hours before, and was still stuck once back home. I couldn't open the service app. His phone worked. Now the two phones are confused about what a new message is: was it from the technician working on the car, or from the other phone?
- Time it takes to “wake up” (connect from the app to the car)
- Username/password/logout issues
- Confusing and a downgrade for Tesla energy users
- Only one home can be monitored, to a very limited degree
- Can’t make payments
- Can’t get assistance
- Forced into a website, that still gives no detailed information on the system in order to make a payment
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Complete guide to troubleshoot Tesla app on iOS and Android devices. Solve all Tesla app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tesla, Inc., developers of Tesla.
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Developer: Tesla, Inc.
E-Mail: [email protected]
Website: Visit Tesla Website
The this app app puts owners in direct communication with their vehicles and energy products anytime, anywhere. For more information about this app, visit app.