TSF-Jazz app not working? crashes or has problems?

TSF-Jazz Status

Last Updated on 2020-03-19 by TSF Jazz

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27 User reports:
App has problems

User reports 27

⚠️ Most reported problems ⚠️

Not working

64.3%

32.1%

Something else

3.6%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 1 Reported Issues:

Stef 2023-06-18

Bonjour, désolée de vous déranger pour me plaindre mais votre app sur mon iPhone Mini 13 (iOS 16.5) ne fonctionne plus, le petit logo "telechargement en cours tourne tourne sans jamais s'arrêter et nous donner le choix de lancer le streaming... Comme vous l'expliquez clairement j'ai fais les différentes manip' jeter réinitialiser etc etc mais ca ne change absolument rien... Le responsable informatique est déjà en vacances??? On veut TSF!🎶On veut TSF!🎶On veut TSF!🎶On veut TSF!🎶 et j'en profite pour envoyer mes hommages respectueux à cette voix envoutante qui me réveille comme quatre cafés doux serrés...

Showing 1-1 of 1 reported issues:

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Common TSF-Jazz Problems & Solutions. Troubleshooting Guide

Table of Contents:

TSF-Jazz iPhone Issues and Solutions

TSF-Jazz iOS app crashes, not working, errors
TSF-Jazz iOS app network issues
TSF-Jazz on iOS has black/white screen

TSF-Jazz Android App Issues and Solutions

TSF-Jazz has errors/crashing/not working
TSF-Jazz server network connectivity issues
TSF-Jazz has black screen

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TSF-Jazz iPhone Issues and Solutions

How to fix TSF-Jazz app crashes or not working on Iphone (iOS):

Close and restart the TSF-Jazz app on iPhone
Update TSF-Jazz app to the Latest Version for iOS
Uninstall and reinstall TSF-Jazz iPhone app
Update your iPhone to the latest iOS version

Fix TSF-Jazz on iPhone unable to connect to server/internet connection issues::

To resolve TSF-Jazz network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

TSF-Jazz Android App Issues and Solutions

Fix TSF-Jazz not working on Android, crashes, errors or is unresponsive:

Force Stop the TSF-Jazz App
1. On android, goto Settings » TSF-Jazz » click [Force Stop]

Update TSF-Jazz to the latest version on PlayStore

Clear TSF-Jazz App Cache and Data:
1. On android, goto Settings » Apps » TSF-Jazz » Storage » click [Clear Data] option. This clears both data and cache.
2. restart TSF-Jazz.

Fix TSF-Jazz unable to contact server/ TSF-Jazz internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click TSF-Jazz » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto TSF-Jazz » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch TSF-Jazz