Princess MedallionClass Status

My husband's (John Wegley) info is on the app but I have totally disappeared. Also I was trying to upload his covid shot record but it wouldn't take it by file or camera. Very frustrating! Booking # 3CDDDL

Cannot save personal information, cannot scan documents, cannot upload a credit card….. the worst app in the world. I am currently using IPhone 11

Unable to update address details specifically postcode. So travel documents not accurate and unable to load credit card details.

The save screen is grey and won't let me save details, upload documents or save my companions photo or documents, I have deleted the app and reloaded to no avail, are we able to bring all our documents for boarding

Can't download photos of me and my wife on the app .Also cannot put our COVID vaccination certificate info on the app .can we show the actual paper certificates when we board .can you please help thanks

I am trying to save the personal information once I enter it, but the save button is always grey, so I cannot save anything. What do I need to get it to save the information?

My booking and ship was changed to another ship and booking number. Medallion App stills has the old booking and ship. I deleted the App from my Iphone and i-cloud and re-installed. It still comes back with the old information. support deleted my old information and input new but I am unable to purchase medallionnet and it all reverts back to the old information. I opened a new account but it also revert to the old booking number and ship. Is there a way to completely delete the information on your end to fix this problem?

I entered the wrong birthdate and it won't let me edit the information. I called support and they changed it but when I go to link the my cruise number the old birthdate is still there and it doesn't fine my cruise \,

My personal information appears to be incomplete. When i complete the info, i cannot click save.

I'm putting all my information in so I can get in a faster line. But it won't allow me to save it, it is gray. Can't click on it

Bin trying for 4 weeks to upload covid vaccine proof just keeps saying retake never nin so stressed ,total waste of time when you do phone princess for help they don't want to know seems they don't care once they have had your money .

I can't upload my covid cert

Why is my COVID pass still pending 3 days before the sailing date ?

Booking number 3NHJ7J. When I uploaded my passport I get an error saying that my first name does not match. Booking name Rene Passport name RENÉ My partner has same problem. Booking name Glynis Middle name. Barbara Surname Salzer. Passport GLYNIS BARBARA SALZER. How can I fix the error. Thank you. Pass

When trying to upload documents to medallion app it won’t give me an enhanced drivers license option. (Only passport option). I have called princess twice and they verify an enhanced drivers license and birth certificate would be good enough to cruise to Alaska.

tried to upload Covid pass. we are not young but usually manage these things. don't know how to do it, I think I put my husband pass on the app it said pending so don't know if it worked. although our passes are on our phones I printed the passes off. can't do mine. the health app won't let me finished did my husbands. There must be a easier way of checking in.

Photo of my vax card will not upload. Error message “pending” It has been “pending” for 4 days.

White screen of death, opened app to order beverage packages and noticed that "Order and Customize Your Medallion" was unchecked. I have a receipt for it. Went in to find out why and screen went blank and white. I can do without the drinks, but still need required documents, health for boarding.

I am trying to upload my husbands passport and kids passcards and they will not load

The last part to complete my requirements is the photo...not working for me.

The app just keeps saying there is a problem and to try again later. It lets me on the app but can’t do anything once I’m on.

I installed the Medallion Net app before boarding no issues. Now I am on board the Caribbean Princess. The Medallion app opens. However app says loading but never completes process?

Cannot link my booking, the error is No booking number found

It’s not allowing me to enter personal info.

I have spent 2 hours trying to get the app to load my info? Why will it not take my full name as given on the passport? Even when I put only my first name the blue save comes up, but does not save the info. This app makes me not want to cruise with Princess. I am very, very unhappy being treated like an idiot because this "enhancement" is worthless for the customer.

Not able to download app. Keep receiving message that it will download later.

Expected to be able to take a security photo and can't. Tried to download an existing photo. Can't do this successfully. Saved photes do not appear in my profile. App extremely slow and crashes regularly. Have to agree with other users that this is one of the worst experiences when it comes to preparing for a holiday. So much for relaxation. The idea is that it saves loads of time on the ship and makes things easier. Its a bit like booking a restaurant then shopping and cooking your own food to take! Upgraded wearables but app would not accept payment. It is a pain to navigate and certainly not fit for purpose.

Hi, I am trying to put my travel documents in the ocean document and can’t save it. I have tried doing it manually and scanning but to no avail. Please advise what I can do. Thanks Bev

When I try to scan passport it doesn’t work. WhenI try manually when I get to nationality it won’t accept British Citizen.

Won't load wearable page to order my items.