Are you having issues? Select the issue you are having below and provide feedback to Frndly TV.
- Can't see where you're going when fast forwarding or rewinding
- Starts from the beginning sometimes when watching on demand or record
- Buffering issues
- Glitchy guide
- Limited fast forwarding and rewinding
- Closed captioning doesn't work
- App restarts program if paused
- Glitch that zooms in movies around the hour and a half mark
When I go to guide and click on a channel it stays on guide and freezes up. I have it on my Roku. Tried it on my phone and when the guide came up I clicked on a channel and a box came up that said Unknown exception while handling a validated request.
I open the app and it comes on but when I click a show it just sits there like its frozen. I also can't get to the settings part up above the channel list.
Unknown exception while handling valid request
My FrndlyTV app constantly stops and buffers multiple times during every recorded show/movie I watch!? Is there anything I can do to stop that?
The guide on friendly does not move with the time of day so it stops and does not continue with the shows you have to manually arrow over to the time of day to get a live show
I recently signed up for frndly TV . I was excited when I found out that frndly TV had Hallmark channel because it's the only TV I really watch but I cannot afford $100 a month or more for cable. But unfortunately the TV is always buffering I can hardly watch it wether it's live or recorded. I don't have this problem with any other of my subscriptions. Please fix this problem or I will have to cancel.
How can I change the time zone on METV ? to pacific time
How can I change the time zone on METV ?
Loading takes FOREVER even if no other devices are actively using the WIFI. Tv has been rebooted and application has been removed & reinstalled. Please provide a fix not an excuse.
I can’t get my recorded movies from the last week to show up for me to watch. Any suggestions?
This website / webpage shows that the Frndly App has been having this "Slowness" / "Buffering" issue since back in May this year. I am trying to watch shows on this app tonight...and I can't!!!! The slowness, the buffering, the stopping is getting worse!!!!! I, like a lot of other people, love this service, but ENOUGH is ENOUGH...Get the app, the Frndly App, fixed or let everyone know that it will not be fixed so that we can cancel our memberships...NO ONE wants to just pay money month after month after month. ENOUGH is ENOUGH!!!!!
Our Frndly app has been buffering for about a week now! Can't watch it! All other apps are fine! Gonna cancel if you can't fix it!
Why is the start over option not working?
I have been a subscriber since June 16, 2021. My subscription was renewed and paid for June 16, 2022. Now when I try to watch a movie I get the message "You need subscription to watch this program" What is going on? Also, closed caption is not working even for programs I have previously watched: due to my hearing loss I need closed captioning or I can't watch the movie! This is getting worse by the day! Please respond with the answer as to why this is happening.
My frndly TV app on fire Stick is slow, keep stopping, keeps buffering, and it's just not working well today
The app never saves any movie/show I am in the middle of. If I go to continue watching, whatever I didn’t finish watching yet is not there so I have to find the show/movie again and then FF to the part I was last watching it. Very annoying glitch. I can’t remember things like this , it’s why I depend on technology. Getting close to cancelling the service even though the programming is great for me.
The frndly app will not load onto our insignia fire tv. It used to work and now saying the app cannnot be found. Any suggestions?
How do I connect the second T.V.? To frndly
This app freezes up and then shuts down every day . It is the only app that I have a problem with . It is very frustrating to have to deal with it on a daily basis. I paid for a year but if this problem isn't fixed I will not be renewing .
I am having problem with a black screen occasionally. I am using Roku streaming stick. Please help as I am new to Frndly. Thank You
Closed captioning not working
Any channel buffers then most time do not recover have to restart it on apple tv All other apps I have are all ok speed test good
When I'm watching a movie I get an error two or three times during the movie and I have to turn it on to another channel and go back it's just started that here recently
Movies on GAC family freeeze after a commercial break. I’m using chromecast on a Samsung and/or Sony smart tv. Doesn’t happen on any other channel.
My Friendly TV has recently started having issues where it buffers constantly. The only fix is to back up and reload the program. It makes for frustrating viewing.
When watching shows from FrndlyTV, the show stops and I get the circle in the middle. I have to go back to the menu, click on the show, then hit menu again to get the show going again…this happens every few minutes.
new frndly app will not download on my fire stick
It has gone out intermittently for the last 3 days. Now I cannot access my recordings. Unacceptable! Pls fix this issue!!!
Err message screen freezes or buffers
Sent a message to help desk but no answer. Can’t access the programs we recorded. Also it keeps going down and when we go on guide none of the programs pull up. You need to notify your customers when you have a problem. Have not heard back from the email I sent. Not happy with frndly.
Complete guide to troubleshoot Frndly TV app on iOS and Android devices. Solve all Frndly TV app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Frndly TV, Inc, developers of Frndly TV.
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