Frndly TV Status

Picture cuts out/ goes black for a couple seconds. More frequently lately.

Fr the past 3 days the app will not load from my firesticks and my Apple tv. Please advise.

When I go to guide and click on a channel it stays on guide and freezes up. I have it on my Roku. Tried it on my phone and when the guide came up I clicked on a channel and a box came up that said Unknown exception while handling a validated request.

I open the app and it comes on but when I click a show it just sits there like its frozen. I also can't get to the settings part up above the channel list.

Unknown exception while handling valid request

My FrndlyTV app constantly stops and buffers multiple times during every recorded show/movie I watch!? Is there anything I can do to stop that?

The guide on friendly does not move with the time of day so it stops and does not continue with the shows you have to manually arrow over to the time of day to get a live show

I recently signed up for frndly TV . I was excited when I found out that frndly TV had Hallmark channel because it's the only TV I really watch but I cannot afford $100 a month or more for cable. But unfortunately the TV is always buffering I can hardly watch it wether it's live or recorded. I don't have this problem with any other of my subscriptions. Please fix this problem or I will have to cancel.

How can I change the time zone on METV ? to pacific time

How can I change the time zone on METV ?

Loading takes FOREVER even if no other devices are actively using the WIFI. Tv has been rebooted and application has been removed & reinstalled. Please provide a fix not an excuse.

I can’t get my recorded movies from the last week to show up for me to watch. Any suggestions?

This website / webpage shows that the Frndly App has been having this "Slowness" / "Buffering" issue since back in May this year. I am trying to watch shows on this app tonight...and I can't!!!! The slowness, the buffering, the stopping is getting worse!!!!! I, like a lot of other people, love this service, but ENOUGH is ENOUGH...Get the app, the Frndly App, fixed or let everyone know that it will not be fixed so that we can cancel our memberships...NO ONE wants to just pay money month after month after month. ENOUGH is ENOUGH!!!!!

Our Frndly app has been buffering for about a week now! Can't watch it! All other apps are fine! Gonna cancel if you can't fix it!

Why is the start over option not working?

I have been a subscriber since June 16, 2021. My subscription was renewed and paid for June 16, 2022. Now when I try to watch a movie I get the message "You need subscription to watch this program" What is going on? Also, closed caption is not working even for programs I have previously watched: due to my hearing loss I need closed captioning or I can't watch the movie! This is getting worse by the day! Please respond with the answer as to why this is happening.

My frndly TV app on fire Stick is slow, keep stopping, keeps buffering, and it's just not working well today

The app never saves any movie/show I am in the middle of. If I go to continue watching, whatever I didn’t finish watching yet is not there so I have to find the show/movie again and then FF to the part I was last watching it. Very annoying glitch. I can’t remember things like this , it’s why I depend on technology. Getting close to cancelling the service even though the programming is great for me.

The frndly app will not load onto our insignia fire tv. It used to work and now saying the app cannnot be found. Any suggestions?

How do I connect the second T.V.? To frndly

This app freezes up and then shuts down every day . It is the only app that I have a problem with . It is very frustrating to have to deal with it on a daily basis. I paid for a year but if this problem isn't fixed I will not be renewing .

I am having problem with a black screen occasionally. I am using Roku streaming stick. Please help as I am new to Frndly. Thank You

Closed captioning not working

Any channel buffers then most time do not recover have to restart it on apple tv All other apps I have are all ok speed test good

When I'm watching a movie I get an error two or three times during the movie and I have to turn it on to another channel and go back it's just started that here recently

Movies on GAC family freeeze after a commercial break. I’m using chromecast on a Samsung and/or Sony smart tv. Doesn’t happen on any other channel.

My Friendly TV has recently started having issues where it buffers constantly. The only fix is to back up and reload the program. It makes for frustrating viewing.

When watching shows from FrndlyTV, the show stops and I get the circle in the middle. I have to go back to the menu, click on the show, then hit menu again to get the show going again…this happens every few minutes.

new frndly app will not download on my fire stick

It has gone out intermittently for the last 3 days. Now I cannot access my recordings. Unacceptable! Pls fix this issue!!!

Err message screen freezes or buffers

Sent a message to help desk but no answer. Can’t access the programs we recorded. Also it keeps going down and when we go on guide none of the programs pull up. You need to notify your customers when you have a problem. Have not heard back from the email I sent. Not happy with frndly.

Getting audio before I select a channel. When I do select a channel it is over- dubbed by audio from another channel. This seems to happen intermittently. Thank you.

Why isn't my Frndly channel not working? it keeps saying no data, no data. I did not pay $89.00 for this. You need to fix the problem NOW! Then there is no telephone number to get a hold of you. What the heck. You can email me at halvorsonkatherine@redacted FIX THE PROBLEM NOW.

I am having a problem with the friendly app. I can’t watch any programs and all of my recordings are gone. What can I do to fix this ?

Channel will not load.

Frndly tv is not working on firestick on our 2 TV’s since this morning. Have spent 3+ hours trying to get it to work. Have done all the troubleshoot suggested. What is going on. I have an account and it’s set to renew 07/01.

App opens shows channels but does not show what programs and cannot go any further. Can not watch any shows

I hate that there is a problem with the app, but glad to know it is not just me. I wish they would either post, or email to let us know that there is a problem and what is being done to correct it.

Friendly TV not working. Initially it wouldn't load at all. Tried later and it loads but all channels say "no data available " when will this be fixed? All other streaming apps working fine

Do we get a refund for the time frndlytv.com is not working? Love this service but not when it isn't working. When will it be fixed? It has been buffering and stopping running for the past week. Not good. Please fix it.

What is wrong , not loading

Since about 5am EST, Frndly stopped loading. One time I did get the guide and when I selected a sho, I received this error. RES_S_ERROR_CONTENT_NOT_FOUND The website is also unavailable.

All I am getting is NO DATA on all channels, think we will get any kind of credit or will we get "it's something something and it's not our fault.

Our Frndly app stopped working this morning on our TV. We paid for a year subscription and it looks like they took it out of our account twice on June the guide is finally popping up but when you click on a program it's not loading up.

FrndlyTV on my Roku just says loading and doesn’t load anything.

ON TV: Streaming on Roku on TV, not phone. Frndly comes up and freezes on loading. All other Roku apps on TV are sreaming without problems. Is their a solution for this? Thank you!

About early morning that tv show stopped and unplug fire tv and back on and still not working frndly tv app

Does not load

Frndly channel guide says "no data available". I've only had this channel for 2 days and already having problems. What's going on?

Why does the frndly channel reads no data available?

Screen lists all programs as unavailable.

Is not working

This app site keeps giving me an error code and says the video cannot be played

Since the last update I loaded yesterday and the one a coiple weeks ago the buffering has gotten worse than ever.

Content constantly buffering. Programming stops, spins, then starts again. Sometimes I just have to reset, but it doesn't play for long. Didn't have this problem a couple of weeks ago.

I was trying a Hallmark movie on your app and all it does is constanting interrupting the hallmark movie while buffering and spinning gconstantly. I like the Friendly app with the TV channels you provide, however I will cancel your service if you can't fix your buffering issues.... please fix asap..... Thank you Chris Goodwin

There is no On Demand showing at the top of my screen. It shows Guide Movies TV My Recordings. On Demand used to be next to Guide. Is there no more On Demand for Friendly TV?

What happened to closed captioning? might as well cancel if I can't read the dialog.

my on demand feature is unavailable in the menu banner across the top of the screen so I am unable to access on demand streaming. Any suggestions???

As of yesterday my search is not on the screen so I can not lookup future movies to record

The guide comes up fine. I can watch any channel. I can not get my recordings. A message comes up with a frown face that says Something went wrong. This is the 2nd day with this problem

No on demand.... tried to resume an on demand movie and got a pop-up that said You cannot play this program because it is not recorded.

I cannot get into my Frndly tv app. it tells me a fee of $6.99 and i already pay $10.99. it tells me there is and update. then i don't have enough room for download. my other tv is fine and goes to my Frndly channels i have watched daily for a long time. please help me.

unable to open on roku

una

Keeps freezing during commercials. I have to go back to the guide & select what I was watching again & again.

For the past week (coincidentally right after I paid for a full year of Frndly TV) the app has been having problems. In the middle of watching something - anything at all on any channel and on any recording - the picture will freeze but the sound will keep going. There's no way to fix it other than to exit the app and get back in. I am watching on a television and I have netflix, prime, etc. etc. and have never had an issue with those channels, so it is not my wireless - it is Frndly TV. Is there a way to fix it?

This app keeps stopping after 5 minutes of watching an on Demand movie, stating “you have reached your limit “ on number of active screens but I only have one screen active, what a rip off. I will be terminating my membership. This doesn’t work and the streaming is fuzzy

The reception keeps going out. It is frustrating. Especially when watching the Game Channel.

I have the FrndlyTV App loaded on a new Gen 4 Apple TV. I purchased it specifically to watch METV. I tried it first on my IPhone 11 and it would play with intermittent pauses. I would stop the app and restart it to continue to watch. I thought the problem was that I as streaming it to my Gen. 1 Apple TV. I purchased a new out of the box Gen 4 Apple TV, downloaded the FrndlyTV app and it is also intermittently pausing . Why?

This service gets more and more annoying. Stops in the middle of a program and just keeps spinning! This has been a problem for a while and is getting worse! Please do something to fix it!

Please refund the subscription fee of $14.95 that you charged me on my Visa account. I signed up by accident to a free trial and do not want the subscription. I have notified my PFCU account to dispute this charge.

On my recordings-when we watch something for a bit, shut it off and come back later or even a few minutes, the audio works but the video is frozen.

Can’t use the app on Firestick or phone. Just keeps spinning. No sense in paying for something I can’t use.

Was forced off in the middle of a show and Buffering continued for days. Uninstalled and reinstalled and it continues buffering. No other streaming app is behaving this way. Help! I can’t continue paying for something I can never watch. Thanks.

I start to watch movie & the screen turns black but has voices is on. Then sometimes you try to turn movie on & it just circles. You can’t get out of app. Hopefully this will get fixed. Had the app 8 months ups to this point I Have been happy 😊

I want to cancel my trial membership but there is no button to do so on my TV. My only option is to upgrade my service. It clearly states on my TV that my trial membership will end tomorrow and I will be billed. I want to cancel before this charge. Thank you.

i am baffled - i can access programs on my phone and tv, but not my laptop. any suggestions?

FrndlyTV app not working just spins like it’s loading and I’ve unistalled and installed the app and still not working. Why am I paying for something that’s not working. It’s been almost a week from today! So bummed out!!

frndlytv seems to be down. Just a black screen and circle going round and round.

frndly app on appletv shows

Black screen...other streams channels are fine..so it is a Friendly issue...please fix..thank you.

the app not working it just spinning and on top of that I was also sent to another site where they charge me for 1$ and another 46$ I need some answers.

the app is not working it just keep spinning

"frndly" is intermittently not working. For long periods of time, if I try to watch my recordings it just spins and spins. Also, when the problems are happening, the menu of shows appears with the name of shows, but you can't change channels at times and you get a Grey in area at the bottom half of the screen. Also, when it does work, watching saved recordings is difficult to use fast forward to skip the unwanted commercials. I have no problems with HBO, HULU Commercial Free, Prime Videos, Free YouTube, or any other apps that are available on ROKU.

Frndly is not working. It just spins.

Trying to open app on ROKU and it just spins. And spins. And spins.

Friendly Stopped working with EDGE after the last EDGE updated. Like others say, it just keeps spinning. FRNDLY does work with FIREFOX on the PC so whatever "Feature" EDGE added is the culprit. "Failures is not an option - it comes bundled with Windows"

Picture and Sound are out of sync and we have tried every things.

Frndly not working l, hasn’t worked for 3 days now. Please tell me if there is something I need to do. Thank you

Will not load. Just spins.

How do you update the time zone so the Guide displays the correct time. We moved and need to update to the current time zone.

after watching a show or a movie, i can’t delete them

This is a billing issue . Ihave been charged twice in the same month. This not the first time it has happened . I need help gettiing this resolved

Hve been charged twice in the same month . March29th and March 30th. The person I chatted with says it is onl showing one on the 29th. How come I see another one the 3oth

I was under the impression that I would get Hallmark (When Calls the Heart) but now I am told that it is another $60. Therefore, I would like to cancel my subscription to Frndly TV. immediately and the charge taken off my charge account. Thanking you in advance. Dee

You have the most ridiculous service. I want to cancel immediately as you do nothing for any of the problems. You send me to a page where I have to use my credit card for$1.00 and then if I don’t cancel it’s $46 monthly , what a hip . I was so excited to get this service as I wanted to watch Hallmark but I will cancel and do Hallmark on my own.