Frndly TV app not working? crashes or has problems?

Frndly TV Status


I have a problem with Frndly TV

Are you having issues? Select the issue you are having below and provide feedback to Frndly TV.



61 Problems reported in the last 24 hours

Most reported problems

Something else
66.1%

Not working
25.6%

Photo/Video
3.3%

Account
2.2%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
C
Connie DeFoe:

App does not go past top screen - green circle keeps circling

C
C Kranz:

Error code 1402

W
Wendy Waggener:

Keeps freezing up. Code 1402

S
Sjim Dandy:

friendly tv wont load

D
Don:

Nothing but but blank screen

E
E Brothers:

My app will not open

T
Teka McLaurin:

we have frndly on tv and it will not let us update

T
Teka McLaurin:

keeps saying to update and it will not let us do it

I
Irene Oman:

failed to load video (error code 0) on my Smart TV

I
Irene Oman:

failed to load video (error code 0)

📋 269 Reported Issues:

G
Greg 2022-09-26

Play store, etc. Says my new (just got for $75 a TX8 pro) Android box isn't compatible With this version of frndly tv. With are people using that are garanteed to work ??

S
Shirley Hale 2022-09-26

My tv is constantly buffering it’s not my internet connection I checked that, I don’t know what to do

M
Michelle Rivera 2022-09-26

App keeps force closing and doesn’t save the video where you left off!! Takes 4 hours to watch an hour and a half movie!!!!! It’s been doing this for a month and only getting worse. Does it every 5 to 10 minutes. I shouldn’t be paying for an app that never works!!!

V
Vanessa 2022-09-26

When playing movie the app just stops and reverts yo app screen. When resume watching it replays several minutes and then will stop again. Does this continually throughout movie.

P
Pamela Noe Thomas 2022-09-24

How do I get in different rooms I have the classic my husband gets in one room I can not in other it wants me to subscribe too

C
Charles Lyons 2022-09-24

When I turn on CC it comes on for a few seconds, then goes off. This just started recently. Prior to that it was working great. We really miss having this option. Often the music drowns out the words.

J
Judy Lane 2022-09-23

Will start playing a movie, etc and then just stops and goes back to the original screen. Has been doing this for 3 days.

W
Wendy Tomblin 2022-09-22

Since the update my app will play for a few minutes and just goes away. Have to reopen the app and resume the program.

M
Mark Brown 2022-09-22

Ever since the last update friendly app keeps crashing about six times through a movie

C
Carolyn Wagner 2022-09-16

1 tv won’t load. My Recordings Can’t get it to move up to my Recordings. Tried everything it said to do

G
Gwenda Ivers 2022-09-14

It constantly freezes or it says we’ve hit a snag. This is getting old and it’s every day. Then by the time it comes back you miss out on show

S
Stanton Salerno 2022-09-14

Why does my video keep stopping and going to black screen? Get it fixed

J
Julia Klawinski 2022-09-12

Is there a way I can change my billing date to the 18th of the month so it will better coincide with when I get my Social Security check? Thank you for checking into this problem for me. Julia Klawinski

A
Ann Lewis 2022-09-10

I go to my recordings on frndly....& it shows me "continue watching".....I choose the once I want to continue.. & click on resume & NOTHING....I see the recording that I want to "resume" it goes to an ad...& that's it....I must go back er...& AG& start again....I then choose start over & again...nothing.....an ad & it stays there. THIS IS SO FRUSTRATING & HAS BEEN GOING ON FOR WEEKS NOW!!!!!!!

M
Mary 2022-09-10

App keeps crashing. Time zones for metv do not match

A
Angela 2022-09-08

i am not able to delete any shows or movies i watch, even ones that say they are about to expire do not delete

T
TR 2022-09-07

I am also having problem with all of the Hallmark channels. It sometimes freezes, sometimes goes black for a min or so. I have to back out of app & re-enter. Then now I am getting message Roku can't keep up please change the channel. If I change the channel it works & change the channel back it happens again. I tried uninstalling app, restarting roku & reinstalling app. I am STILL having problem. THIS IS VERY IRRITATING. I canceled my Dish service & this is the only way I have to watch my Hallmark channels now.

T
TONI 2022-09-06

HALLMARK CHANNEL KEEPS SHOWING TAG SAYING IT COULD NOT KEEP UP CHANGE CHANNEL. ALL THE OTHER CHANNELS ARE WORKING WHEN I GO OUT AND COME BACK IT PLAYS FOR ABOUT TWENTY MINUTES MAYBE A LITTLE LESS. WHAT IS THE PROBLEM AND HOW CAN THIS BE RESOLVED....

D
Darlene Smith 2022-09-06

When I watch the hallmark channel on friendly a notice comes up Room channel didn't keep up, change channel. When I do that and come back to that channel it still says the samevthing

A
Amy Liddle 2022-09-05

Hallmark Drama is not working and hasn't been since this afternoon. The other channels that I've checked are working. I've tried it from roku and from my computer and it will not connect on that channel on either.

R
Roy Smith 2022-09-05

The channel will post a message window that the Roku isn’t keeping up and to change the channel. Used to be infrequent however becoming more so with the incidence occurring 2-3 times an hour.

J
Judi Haltom 2022-08-29

Picture cuts out/ goes black for a couple seconds. More frequently lately.

S
Sally 2022-08-29

Fr the past 3 days the app will not load from my firesticks and my Apple tv. Please advise.

D
Debra Lewis 2022-08-23

When I go to guide and click on a channel it stays on guide and freezes up. I have it on my Roku. Tried it on my phone and when the guide came up I clicked on a channel and a box came up that said Unknown exception while handling a validated request.

L
Lou Ann Ellingson 2022-08-23

I open the app and it comes on but when I click a show it just sits there like its frozen. I also can't get to the settings part up above the channel list.

R
Rose 2022-08-23

Unknown exception while handling valid request

K
Kimberly Dick 2022-08-20

My FrndlyTV app constantly stops and buffers multiple times during every recorded show/movie I watch!? Is there anything I can do to stop that?

N
Nicole Kleve 2022-08-19

The guide on friendly does not move with the time of day so it stops and does not continue with the shows you have to manually arrow over to the time of day to get a live show

A
Amber Pruitt 2022-08-18

I recently signed up for frndly TV . I was excited when I found out that frndly TV had Hallmark channel because it's the only TV I really watch but I cannot afford $100 a month or more for cable. But unfortunately the TV is always buffering I can hardly watch it wether it's live or recorded. I don't have this problem with any other of my subscriptions. Please fix this problem or I will have to cancel.

S
Stan Reed 2022-08-17

How can I change the time zone on METV ? to pacific time

S
Stan Reed 2022-08-17

How can I change the time zone on METV ?

K
Kim Kinney 2022-08-17

Loading takes FOREVER even if no other devices are actively using the WIFI. Tv has been rebooted and application has been removed & reinstalled. Please provide a fix not an excuse.

G
GG 2022-08-11

I can’t get my recorded movies from the last week to show up for me to watch. Any suggestions?

B
Bobby Howerton 2022-08-09

This website / webpage shows that the Frndly App has been having this "Slowness" / "Buffering" issue since back in May this year. I am trying to watch shows on this app tonight...and I can't!!!! The slowness, the buffering, the stopping is getting worse!!!!! I, like a lot of other people, love this service, but ENOUGH is ENOUGH...Get the app, the Frndly App, fixed or let everyone know that it will not be fixed so that we can cancel our memberships...NO ONE wants to just pay money month after month after month. ENOUGH is ENOUGH!!!!!

A
Adrienne Brauch 2022-08-07

Our Frndly app has been buffering for about a week now! Can't watch it! All other apps are fine! Gonna cancel if you can't fix it!

M
Margaret Vonhahmann 2022-07-30

Why is the start over option not working?

B
Barbara E Denton 2022-07-28

I have been a subscriber since June 16, 2021. My subscription was renewed and paid for June 16, 2022. Now when I try to watch a movie I get the message "You need subscription to watch this program" What is going on? Also, closed caption is not working even for programs I have previously watched: due to my hearing loss I need closed captioning or I can't watch the movie! This is getting worse by the day! Please respond with the answer as to why this is happening.

K
Karen Stir 2022-07-25

My frndly TV app on fire Stick is slow, keep stopping, keeps buffering, and it's just not working well today

V
Vivian D 2022-07-15

The app never saves any movie/show I am in the middle of. If I go to continue watching, whatever I didn’t finish watching yet is not there so I have to find the show/movie again and then FF to the part I was last watching it. Very annoying glitch. I can’t remember things like this , it’s why I depend on technology. Getting close to cancelling the service even though the programming is great for me.

M
Mark DeAngelo 2022-07-14

The frndly app will not load onto our insignia fire tv. It used to work and now saying the app cannnot be found. Any suggestions?

E
Ed 2022-07-14

How do I connect the second T.V.? To frndly

L
Louise Weides 2022-07-13

This app freezes up and then shuts down every day . It is the only app that I have a problem with . It is very frustrating to have to deal with it on a daily basis. I paid for a year but if this problem isn't fixed I will not be renewing .

B
Bob Strike 2022-07-10

I am having problem with a black screen occasionally. I am using Roku streaming stick. Please help as I am new to Frndly. Thank You

J
Janice Hitson 2022-07-08

Closed captioning not working

S
Santino Campo Jr 2022-07-06

Any channel buffers then most time do not recover have to restart it on apple tv All other apps I have are all ok speed test good

D
Dana Marie Kearns 2022-07-05

When I'm watching a movie I get an error two or three times during the movie and I have to turn it on to another channel and go back it's just started that here recently

C
Carol Kennedy 2022-07-04

Movies on GAC family freeeze after a commercial break. I’m using chromecast on a Samsung and/or Sony smart tv. Doesn’t happen on any other channel.

C
Cindy Lewis 2022-07-04

My Friendly TV has recently started having issues where it buffers constantly. The only fix is to back up and reload the program. It makes for frustrating viewing.

A
Angela 2022-07-03

When watching shows from FrndlyTV, the show stops and I get the circle in the middle. I have to go back to the menu, click on the show, then hit menu again to get the show going again…this happens every few minutes.

H
Howard G Olson 2022-07-01

new frndly app will not download on my fire stick

M
MP 2022-06-30

It has gone out intermittently for the last 3 days. Now I cannot access my recordings. Unacceptable! Pls fix this issue!!!

D
Diana Williams 2022-06-30

Err message screen freezes or buffers

S
Sarah Jewett 2022-06-30

Sent a message to help desk but no answer. Can’t access the programs we recorded. Also it keeps going down and when we go on guide none of the programs pull up. You need to notify your customers when you have a problem. Have not heard back from the email I sent. Not happy with frndly.

D
David Parsley 2022-06-29

Getting audio before I select a channel. When I do select a channel it is over- dubbed by audio from another channel. This seems to happen intermittently. Thank you.

K
Katherine Halvorson 2022-06-28

Why isn't my Frndly channel not working? it keeps saying no data, no data. I did not pay $89.00 for this. You need to fix the problem NOW! Then there is no telephone number to get a hold of you. What the heck. You can email me at halvorsonkatherine@redacted FIX THE PROBLEM NOW.

D
Debbie 2022-06-28

I am having a problem with the friendly app. I can’t watch any programs and all of my recordings are gone. What can I do to fix this ?

L
Linda Christiansen 2022-06-28

Channel will not load.

L
Lori Forsell 2022-06-28

Frndly tv is not working on firestick on our 2 TV’s since this morning. Have spent 3+ hours trying to get it to work. Have done all the troubleshoot suggested. What is going on. I have an account and it’s set to renew 07/01.

R
Ronald Whittemore 2022-06-28

App opens shows channels but does not show what programs and cannot go any further. Can not watch any shows

M
Mary Jo Lindsay 2022-06-28

I hate that there is a problem with the app, but glad to know it is not just me. I wish they would either post, or email to let us know that there is a problem and what is being done to correct it.

J
Jeana 2022-06-28

Friendly TV not working. Initially it wouldn't load at all. Tried later and it loads but all channels say "no data available " when will this be fixed? All other streaming apps working fine

T
Terry Estabrook 2022-06-28

Do we get a refund for the time frndlytv.com is not working? Love this service but not when it isn't working. When will it be fixed? It has been buffering and stopping running for the past week. Not good. Please fix it.

E
Eamon Mitchell 2022-06-28

What is wrong , not loading

S
Sharon Barfield 2022-06-28

Since about 5am EST, Frndly stopped loading. One time I did get the guide and when I selected a sho, I received this error. RES_S_ERROR_CONTENT_NOT_FOUND The website is also unavailable.

M
Mike Epperson 2022-06-28

All I am getting is NO DATA on all channels, think we will get any kind of credit or will we get "it's something something and it's not our fault.

D
Daniel Cook 2022-06-28

Our Frndly app stopped working this morning on our TV. We paid for a year subscription and it looks like they took it out of our account twice on June the guide is finally popping up but when you click on a program it's not loading up.

B
Beverly Mormon 2022-06-28

FrndlyTV on my Roku just says loading and doesn’t load anything.

J
Jacqueline Dougherty 2022-06-28

ON TV: Streaming on Roku on TV, not phone. Frndly comes up and freezes on loading. All other Roku apps on TV are sreaming without problems. Is their a solution for this? Thank you!

E
Eric 2022-06-28

About early morning that tv show stopped and unplug fire tv and back on and still not working frndly tv app

R
Rosalie Pollina 2022-06-28

Does not load

R
Ray Thiesing 2022-06-28

Frndly channel guide says "no data available". I've only had this channel for 2 days and already having problems. What's going on?

M
Millee C 2022-06-28

Why does the frndly channel reads no data available?

L
Luke Simmons 2022-06-28

Screen lists all programs as unavailable.

C
Christine Gray 2022-06-28

Is not working

P
Pamela Tischart 2022-06-26

This app site keeps giving me an error code and says the video cannot be played

C
Cynthia Blaclman 2022-06-26

Since the last update I loaded yesterday and the one a coiple weeks ago the buffering has gotten worse than ever.

K
Keith Maine 2022-06-26

Content constantly buffering. Programming stops, spins, then starts again. Sometimes I just have to reset, but it doesn't play for long. Didn't have this problem a couple of weeks ago.

C
Christine A. Goodwin 2022-06-26

I was trying a Hallmark movie on your app and all it does is constanting interrupting the hallmark movie while buffering and spinning gconstantly. I like the Friendly app with the TV channels you provide, however I will cancel your service if you can't fix your buffering issues.... please fix asap..... Thank you Chris Goodwin

S
Sissy Demma 2022-06-25

There is no On Demand showing at the top of my screen. It shows Guide Movies TV My Recordings. On Demand used to be next to Guide. Is there no more On Demand for Friendly TV?

E
Elayne Nall 2022-06-25

What happened to closed captioning? might as well cancel if I can't read the dialog.

J
Jennifer Lewis 2022-06-25

my on demand feature is unavailable in the menu banner across the top of the screen so I am unable to access on demand streaming. Any suggestions???

B
BARBARA TINKER 2022-06-25

As of yesterday my search is not on the screen so I can not lookup future movies to record

V
Vanessa 2022-06-23

The guide comes up fine. I can watch any channel. I can not get my recordings. A message comes up with a frown face that says Something went wrong. This is the 2nd day with this problem

B
Brad Ottosen 2022-06-16

No on demand.... tried to resume an on demand movie and got a pop-up that said You cannot play this program because it is not recorded.

P
Paulette Parks 2022-06-15

I cannot get into my Frndly tv app. it tells me a fee of $6.99 and i already pay $10.99. it tells me there is and update. then i don't have enough room for download. my other tv is fine and goes to my Frndly channels i have watched daily for a long time. please help me.

D
Douglas Platt 2022-06-10

unable to open on roku

D
Douglas Platt 2022-06-10

una

J
Joyce Sandoval 2022-06-08

Keeps freezing during commercials. I have to go back to the guide & select what I was watching again & again.

L
Laura 2022-06-08

For the past week (coincidentally right after I paid for a full year of Frndly TV) the app has been having problems. In the middle of watching something - anything at all on any channel and on any recording - the picture will freeze but the sound will keep going. There's no way to fix it other than to exit the app and get back in. I am watching on a television and I have netflix, prime, etc. etc. and have never had an issue with those channels, so it is not my wireless - it is Frndly TV. Is there a way to fix it?

M
Michelle 2022-06-08

This app keeps stopping after 5 minutes of watching an on Demand movie, stating “you have reached your limit “ on number of active screens but I only have one screen active, what a rip off. I will be terminating my membership. This doesn’t work and the streaming is fuzzy

J
Jeanette Field 2022-06-06

The reception keeps going out. It is frustrating. Especially when watching the Game Channel.

R
Robert Mignigna 2022-06-04

I have the FrndlyTV App loaded on a new Gen 4 Apple TV. I purchased it specifically to watch METV. I tried it first on my IPhone 11 and it would play with intermittent pauses. I would stop the app and restart it to continue to watch. I thought the problem was that I as streaming it to my Gen. 1 Apple TV. I purchased a new out of the box Gen 4 Apple TV, downloaded the FrndlyTV app and it is also intermittently pausing . Why?

J
Jan 2022-05-28

This service gets more and more annoying. Stops in the middle of a program and just keeps spinning! This has been a problem for a while and is getting worse! Please do something to fix it!

K
Katy B. Stiltner 2022-05-27

Please refund the subscription fee of $14.95 that you charged me on my Visa account. I signed up by accident to a free trial and do not want the subscription. I have notified my PFCU account to dispute this charge.

L
Lydia Gray 2022-05-26

On my recordings-when we watch something for a bit, shut it off and come back later or even a few minutes, the audio works but the video is frozen.

L
Lynn Fabiano 2022-05-24

Can’t use the app on Firestick or phone. Just keeps spinning. No sense in paying for something I can’t use.

D
Deborah 2022-05-17

Was forced off in the middle of a show and Buffering continued for days. Uninstalled and reinstalled and it continues buffering. No other streaming app is behaving this way. Help! I can’t continue paying for something I can never watch. Thanks.

D
Donna Convey 2022-05-16

I start to watch movie & the screen turns black but has voices is on. Then sometimes you try to turn movie on & it just circles. You can’t get out of app. Hopefully this will get fixed. Had the app 8 months ups to this point I Have been happy 😊

I
Ian Bakke 2022-05-11

I want to cancel my trial membership but there is no button to do so on my TV. My only option is to upgrade my service. It clearly states on my TV that my trial membership will end tomorrow and I will be billed. I want to cancel before this charge. Thank you.

I
I. Daiga 2022-05-08

i am baffled - i can access programs on my phone and tv, but not my laptop. any suggestions?

M
Michelle 2022-05-07

FrndlyTV app not working just spins like it’s loading and I’ve unistalled and installed the app and still not working. Why am I paying for something that’s not working. It’s been almost a week from today! So bummed out!!

J
Jeannine Howard 2022-05-07

frndlytv seems to be down. Just a black screen and circle going round and round.

T
Theodora Lucado 2022-05-07

frndly app on appletv shows 504 Gateway Time-out

K
Kathy Olney 2022-05-07

Black screen...other streams channels are fine..so it is a Friendly issue...please fix..thank you.

F
Faye McGee 2022-05-06

the app not working it just spinning and on top of that I was also sent to another site where they charge me for 1$ and another 46$ I need some answers.

F
Faye McGee 2022-05-06

the app is not working it just keep spinning

R
Robert Burks 2022-05-06

"frndly" is intermittently not working. For long periods of time, if I try to watch my recordings it just spins and spins. Also, when the problems are happening, the menu of shows appears with the name of shows, but you can't change channels at times and you get a Grey in area at the bottom half of the screen. Also, when it does work, watching saved recordings is difficult to use fast forward to skip the unwanted commercials. I have no problems with HBO, HULU Commercial Free, Prime Videos, Free YouTube, or any other apps that are available on ROKU.

C
Cheryl Paul 2022-05-06

Frndly is not working. It just spins.

K
Kaycee 2022-05-06

Trying to open app on ROKU and it just spins. And spins. And spins.

K
KC 2022-05-06

Friendly Stopped working with EDGE after the last EDGE updated. Like others say, it just keeps spinning. FRNDLY does work with FIREFOX on the PC so whatever "Feature" EDGE added is the culprit. "Failures is not an option - it comes bundled with Windows"

G
Greg A. Emerick 2022-05-04

Picture and Sound are out of sync and we have tried every things.

M
Marilyn Cavanaugh 2022-04-17

Frndly not working l, hasn’t worked for 3 days now. Please tell me if there is something I need to do. Thank you

S
Sonta 2022-04-16

Will not load. Just spins.

S
Sandra 2022-04-12

How do you update the time zone so the Guide displays the correct time. We moved and need to update to the current time zone.

A
Angela 2022-04-06

after watching a show or a movie, i can’t delete them

S
Sandra Massey 2022-04-04

This is a billing issue . Ihave been charged twice in the same month. This not the first time it has happened . I need help gettiing this resolved

S
Sandra Massey 2022-04-04

Hve been charged twice in the same month . March29th and March 30th. The person I chatted with says it is onl showing one on the 29th. How come I see another one the 3oth

D
Dee Hughes 2022-03-31

I was under the impression that I would get Hallmark (When Calls the Heart) but now I am told that it is another $60. Therefore, I would like to cancel my subscription to Frndly TV. immediately and the charge taken off my charge account. Thanking you in advance. Dee

D
Donna Swartout 2022-03-14

You have the most ridiculous service. I want to cancel immediately as you do nothing for any of the problems. You send me to a page where I have to use my credit card for$1.00 and then if I don’t cancel it’s $46 monthly , what a hip . I was so excited to get this service as I wanted to watch Hallmark but I will cancel and do Hallmark on my own.

Showing 151-269 of 269 reported issues:


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‼️ Outages Happening Right Now

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