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⚠️ Most reported problems ⚠️

Crashes
83.3%

Something else
16.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of t Problems 😠👌🔥

- Issues with not seeing the blood glucose graph or bolus tracking at times

- Gray background sometimes appears

- App crashes intermittently throughout the day

- Cannot adjust the pump from the app

- Lost connection make sure phone and pump are near each other

  1 Reported Issues: 😵🆘🛟🚨📢

Carolyn Bateman
2023-05-26

Can't even get app to open. When I click it, it opens for a second then shuts down. Force stop did not work. Wondering if I need to uninstall.

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Common t Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot t app on iOS and Android devices. Solve all t app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. t iPhone Issues and Solutions

  2. t Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tandem Diabetes Care Inc., developers of t.




About this app

Give yourself the freedom to more easily manage your diabetes with the this app:slim X2 insulin pump and this app:connect mobile app. *Requires a this app:slim X2 insulin pump from Tandem Diabetes Care and a compatible smartphone.  Additional restrictions apply.  For more info, please visit tandemdiabetes. com/mobile-bolus .