Are you having issues? Select the issue you are having below and provide feedback to GROM.
- Confusing payment system for parents' permission
- Glitchy DMs
- Limited video editing options
- Laggy and confusing after recent update
- Blurry video quality
- Issues with removing ads after paying for it multiple times
Complete guide to troubleshoot GROM app on iOS and Android devices. Solve all GROM app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Grom Social Inc, developers of GROM.
As established by COPPA guidelines, Parental Verification requires a one-time payment of . 99 to approve all this app user accounts and gain access to these features. this app Premium Subscription is an auto-renewed payment of . 99 per month per user to remove all advertisements in GROM . On this app Social, parents can also monitor their child’s activity and provide permissions in the parent section of GROM . You can manage and cancel your subscriptions by going to your account settings on GROM Store after purchase. Your account will be charged for renewal within 24 hours prior to the end of the current period. Payment will be charged to your Apple ID account at the confirmation of purchase. Subscription automatically renews unless it is canceled at least 24 hours before the end of the current period. PARENTS: this app Social is a multimedia app specifically built for kids below 16 years of age. CREATE – videos, and use hilarious face filters or effects. Our app is live monitored and follows COPPA guidelines. DISCOVER - new videos and friends around the world, daily. CONNECT - with friends, celebrities, and athletes. For more information on what data we collect, how we use it, and how this app Social is safe for your child, please review our Privacy Policy and Terms and Conditions.