Bose Sleep app not working? crashes or has problems?

Bose Sleep Status

Last Updated on 2021-10-05 by Bose Corporation

I have a problem with Bose Sleep

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

50.0%

Something else

50.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Bose Sleep Problems 🔥

- Inability to stream anything other than the app

- Volume is too low to be effective

- Only good for sleeping in quiet environments

📋 1 Reported Issues:

Kasey Bradford 2022-12-09

I am unable to add new sounds to the sleepbuds. I either get an “uh oh there was a problem on our end,” or it stops downloading at around 50% even after several hours. Sleepbuds are fully charged and within 2 feet of phone.

Showing 1-1 of 1 reported issues:

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Common Bose Sleep Problems & Solutions. Troubleshooting Guide

Table of Contents:

Bose Sleep iPhone Issues and Solutions

Bose Sleep iOS app crashes, not working, errors
Bose Sleep iOS app network issues
Bose Sleep on iOS has black/white screen

Bose Sleep Android App Issues and Solutions

Bose Sleep has errors/crashing/not working
Bose Sleep server network connectivity issues
Bose Sleep has black screen

⚠️ Troubleshoot | Fix Now in One Click

Bose Sleep iPhone Issues and Solutions

How to fix Bose Sleep app crashes or not working on Iphone (iOS):

Close and restart the Bose Sleep app on iPhone
Update Bose Sleep app to the Latest Version for iOS
Uninstall and reinstall Bose Sleep iPhone app
Update your iPhone to the latest iOS version

Fix Bose Sleep on iPhone unable to connect to server/internet connection issues::

To resolve Bose Sleep network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Bose Sleep Android App Issues and Solutions

Fix Bose Sleep not working on Android, crashes, errors or is unresponsive:

Force Stop the Bose Sleep App
1. On android, goto Settings » Bose Sleep » click [Force Stop]

Update Bose Sleep to the latest version on PlayStore

Clear Bose Sleep App Cache and Data:
1. On android, goto Settings » Apps » Bose Sleep » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Bose Sleep.

Fix Bose Sleep unable to contact server/ Bose Sleep internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Bose Sleep » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Bose Sleep » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bose Sleep