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⚠️ Most reported problems ⚠️

Not working
40.0%

Something else
40.0%

Crashes
10.0%

Login
10.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of quip Problems 😠👌🔥

- Difficult to connect to phone

- Time stamps are often off by more than 12 hours

- Unable to pair brush using Bluetooth

- App has bugs that need to be fixed

  4 Reported Issues: 😵🆘🛟🚨📢

DZ
2023-07-04

Quip app is not recording brushing after July 1st. Keeps saying no new data while syncing.

Phil
2023-06-18

I have the regular Quip brush and the app has stopped recording the floss & rinse and the weekly calendar does not update. This started failing a week ago. Very disappointed.

Tori
2022-11-27

My quip app has the wrong date/time and I am not sure how/if I can fix it

Katie Bulloch
2022-06-02

App not compatible with my device. Sad.

Showing 1-4 of 4

Have a Problem with quip: Oral Care Companion? Report Issue




Common quip Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot quip app on iOS and Android devices. Solve all quip app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. quip iPhone Issues and Solutions

  2. quip Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at quip NYC, developers of quip.




About this app

Track brushing habits, improve your oral health with daily coaching, and earn amazing rewards (from this app and partners) with any this app Electric Toothbrush.  Good habit dashboards show if you’re really brushing 2 minutes, twice a day (like dentists recommend! ), and offers tips to help you get an even, effective clean every time.  You’ll earn daily points for brushing 2 minutes, twice a day (1x with a Standard Brush, 10x with Smart! ), plus bonus points for achievements.  Redeem your points for amazing rewards (like free refills, products, gift cards, and more) from this app and our growing list of partners.  To help you improve the first step of your routine (and make good habits more rewarding), we designed the easy-to-use this app app.  To review your brushing history, open quip with Bluetooth on when it’s close to your brush. No Smart Brush? No sweat.  Simply log your routine (date and duration) to stack up points good for amazing rewards.  It’s simple: Good oral care habits keep you healthy.  That means brushing your teeth for two minutes, twice a day, flossing regularly, and visiting the dentist every 6 months.  Once you pair your Smart Brush, it will automatically log every routine (no phone needed)!  App is designed for ages 13+ and adults.  Also compatible with the Apple Health® app.  Already subscribed to this app?  Upgrade any this app Electric Toothbrush for kids or adults with a Smart Motor (sold separately) to seamlessly sync, earn, and get rewarded.