Polestar Status

Last Updated on 2026-04-15 by Polestar

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Most reported problems

Connection

33.3%

Something else

33.3%

Dr. N C Ciccone Jr 2026-03-24

Digital Key does not install IPHONE APP only works when car is active. When car shuts down, APP doek

Showing 1-1 of 1 reported issues:

Common Polestar Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Polestar network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Polestar App
1. On android, goto Settings » Polestar » click [Force Stop]

Clear Polestar App Cache and Data:
1. On android, goto Settings » Apps » Polestar » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Polestar.

On android, goto Settings » Apps or Manage Apps tab.
Click Polestar » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Polestar » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Polestar

E-Mail: [email protected]

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Developer: Polestar Performance AB

Oct 03, 2025, 10:36 PM
a iOS user from Bristol, United Kingdom reported problems with Polestar : Login
Started 2 minutes ago
CHANI
Started 8 minutes ago
Da Fit
Started 25 minutes ago
Locket Widget
Started 27 minutes ago
Hik-Connect
Started 35 minutes ago
M&S
Started 38 minutes ago
My SmartBike
Started 44 minutes ago
ADP