Google Home app not working? crashes or has problems?

Google Home Status

Published by on 2023-11-29

Set up, manage, and control your Google Nest, Google Wifi, Google Home, and
Chromecast devices, plus thousands of compatible connected home products like
lights, cameras, thermostats, and more – all from the Google Home app. One
view of your home.


I have a problem with Google Home

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problems reported in the last 24 hours

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Most reported problems


Reported Issues: 9 Comments

By mark`   2 months ago


camaras not working. need to cancel subscription!!

By Linda Keevil   3 months ago


SiriusXM has stopped working. I have deleted and re-added my SXM account to Google Home account but all I can get is a few seconds of music before it drops out again. My SXM account is active and I can use it without trouble in my car and stream it on my phone using the SXM app so I know my account and general streaming from SXM is not the problem. I know I'm not alone with this problem. PLEASE FIX IT!

By Loren Eva   10 months ago


Google Home app crashes When I open the app, please help me

By ROGER BARRY   10 months ago


Home app on android will not even open anymore . crashes as soon as it opens . Tried everything from taking it out and re-downloading it to even doing a complete reinstall of android !! I am a paying customer for this service and now I can not check it by phone app only at house computer all data and cache were deleted and app reinstalled many times ...nothing works . phone checked for virus and even had the entire phone reset to factory spec and reinstalled all apps . Still does not work ..even worst now as I can not only open app for a second and then the whole app crashes Also I can NOT even use or see the NEW web site that you do not need a app for . My home Computers have it ( the new one that is just a working preview for now ) but when I try to go to That same page on android it does NOT allow my phone to show new home preview . Again I am a PAYING customer for this service so I really need some HELP !!!! Thank you Roger Barry

By David Stager   1 year ago


I can't enable cloud services on my Google Home app. Under Privacy Settings, the toggle for, "Nest Wifi Cloud Services" is disabled. When I swipe to enable it, a circle appears for a moment center screen and the toggle switches back to disabled in a second. As a result, I can't see the devices on my network. "Device List Unavailable." Speed Tests also fail every time although sometimes results are updated. The primary problem is that I can't "Turn on Cloud Services" in the app. The network is working fine. I've restarted the entire network. I've tried unplugging everything and re-plugging it in. I've deleted and reinstalled the IOS Google Home app but the problem persists.

By Baron Revelman   1 year ago


Google Home app crashes when I attempt to check my alarm settings

By Baron Revelman   1 year ago


Google Home app crashes when I attempt to check my alarm settings

By David F Underwood   1 year ago


Google’s Home will no longer link to cloud intelligence. It worked fine before but stopped June 9.

By M. Winn   1 year ago


Google Home cannot reach Cloud Intelligence today. It has worked fine up until now. I've tried to unlink Cloud Intelligence from Google Home and now I cannot reconnect it. Meanwhile, I can still control the devices directly through the Cloud Intelligence app but that cannot be done using voice commands or through Routines. Please help!!!


Common dislikes about Google Home app

- Connecting to the TV will only work some times

- Chrome cast is a pain

- Google plays what ever it wants when using a group of speakers

- Voice commands to chrome cast stoped working on all three

- Cannot access Network Settings and cannot Prioritize devices on the network

- Not user friendly

- Help center is a joke

- Talk help is an even bigger joke

- Link devices is impossible to figure out



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Common Google Home Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Google LLC, developers of Google Home.


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Developer: Google LLC

E-Mail: [email protected]

Website: Visit Google Home Website



About this app

Set up, manage, and control your Google Nest, Google Wifi, Google Home, and Chromecast devices, plus thousands of compatible connected home products like lights, cameras, thermostats, and more – all from the Google Home app.  Visit the Google Nest Safety Center at safety. google/nest to learn more about how we protect your information and respect your privacy. * Some products and features may not be available in all regions.  Protecting your privacy starts with one of the world’s most advanced security infrastructures, which we build directly into all Google products so that they’re secure by default.  Control your Google Assistant activity, privacy settings, information, and personal preferences.  See all the active audio and video streams on your compatible home devices in one place, change the volume, skip to the next track, or quickly change which speakers they’re playing from.  The built-in security in your Google Account automatically detects and blocks threats before they ever reach you, so that your personal information is always secure.  Control your privacy on Google Assistant with your voice.  Set up your Nest Wifi and Google Wifi in minutes using the Google Home app.  Ask questions like “Where can I change my privacy settings? ” to get answers to the most common privacy and security questions.  Create routines that allow you to turn on compatible lights, check the weather, play the news, and more with one simple command.  The Google Home app is designed to show you the status of your home and keep you up to date with what you may have missed.  Automatically prioritize video conferencing and gaming traffic on all devices, or decide which devices to prioritize for all traffic types.  Get more insights on your network, whether it’s a notification when a new device joins your network or detailed insights for troubleshooting a poor internet connection.  The Home tab gives you shortcuts for the things you do most, like playing music or dimming the lights when you want to start a movie.  Run speed tests, set up a guest network, and easily share your Wi-Fi password with family and friends.  Here, you’ll also find ways to get more out of your devices and improve your home setup. 



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