Chevron app not working? crashes or has problems?

Chevron Status


I have a problem with Chevron

Are you having issues? Select the issue you are having below and provide feedback to Chevron.



⚠️ Most reported problems ⚠️
Something else
45.7%

Login
22.9%

Not working
22.9%

Connection
5.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Chevron Problems 🔥

- Error message when trying to link Citi bank master card

- App not tested well

- Stays on main screen with options for everything except log in

- Asks for 6 digit pin sent to phone which was never sent

- Asks for 4 digit pin that was never created

- Declined gas twice with same card

- Gives issue late at night

📋 16 Reported Issues:

E
Emily Lee 2024-02-20

There was an unexpected error. Please try again. If the problem persists, please contact Chevron customer support.

W
William 2024-02-19

"There was an unexpected error. Please try again. If the problem persists, please contact Chevron customer support."

I
Iris Guevara 2024-02-17

There was an unexpected error. Please try again. If the problem persists, please contact Chevron customer support.

R
RH 2023-11-13

Trying to install the app on iPhone. Get "unexpected error" when trying to verify my phone number. I wanted to use this app with CarPlay. Turns out its unusable. I'll wait for another gasoline company to come up with an app that works with CarPlay.

R
R Bagley 2023-08-14

The app will not open. It worked great for months and now it will not connect. I have tried multiple stations

K
Ken R 2023-08-07

First time user today. Could not authorize. Gave up and moved on.

G
GEORGE HONG 2023-06-07

On 6-07-2023 Tried using the Chevron App and I could not get authorized. I had to start over 3 times before I gave up using the app. Is there a way that I can get the reward by entering the invoice number from the receipt? On 6-04-2023 At a different Chevron station, the Pay icon would not activated. I have been to this station before and never had a problem. I'm not happy with using this app and may discontinue the use of it.

G
GEORGE HONG 2023-06-07

On 6-07-2023 Tried using the Chevron App and I could not get authorized. I had to start over 3 times before I gave up using the app. Is there a way that I can get the reward by entering the invoice number from the receipt? On 6-04-2023 At a different Chevron station, the Pay icon would not activated. I have been to this station before and never had a problem. I'm not happy with using this app and may discontinue the use of it.

A
Amandip Varaitch 2023-02-12

App hasn’t worked for couple of months now. Either it says not at pump, this station doesn’t participate , when they do or doesn’t authorize.

M
Mark Laubach 2022-10-12

On iPhone app was recently updated. Now, unable to login with phone number due to "unexpected error" continuously. Persists through app delete/re-install as well as phone power cycle. In app help doesn't appear to work either. Any pointers that get it to work again will be most appreciated.

K
Kimberly Box 2022-09-20

I can access everything on my app, get to login, advances, the blank white screen. Try to go back, asks me if I want to logout. Happens too frequently. All other apps work, no problems

T
Tody Hess 2022-09-10

I filled up this morning I am traveling and now it says I can't use my card

J
Joy Manley 2022-08-10

The app says I'm not at a station when I'm parked next to the pump.

R
Robert Bruce 2022-08-07

Moves very slowly. It takes forever to find the station and I am sitting there. Then every step after that takes a very long time. This has happened at multiply stations.

A
Anita Valenti 2022-07-22

When I go to use it it ask for my my password I use the one for my phone than it just says waiting Sometimes says there’s a problem try later. Very upsetting that I can’t use it

S
Silvia 2022-06-29

I am having issue with the chevron app I have an e gift card I’m trying to use and was told to use the app literally now to find out it’s not even working.

Showing 1-16 of 16 reported issues:

Have a Problem with Chevron? Report Issue






  Contact Support

Verified email ✔✔

E-Mail: cccweb@chevron.com

Website: 🌍 Visit Chevron Website

Privacy Policy: https://www.chevron.com/privacy

Developer: Chevron Mobility




‼️ Outages Happening Right Now