Bank and Go app not working? crashes or has problems?

Bank and Go Status

Last Updated on 2021-09-16 by Heritage Southeast Bank

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Summary of Bank and Go Problems 😠👌🔥

- App not opening and error code 0014

- Poor customer service experience

- Login issues after update, requiring manual input of login info and inability to process requests

Have a Problem with Bank and Go? Report Issue

Common Bank and Go Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Bank and Go app on iOS and Android devices. Solve all Bank and Go app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Bank and Go iPhone Issues and Solutions

Bank and Go iOS app crashes, not working, errors
Bank and Go iOS app network issues
Bank and Go on iOS has black/white screen

Bank and Go Android App Issues and Solutions

Bank and Go has errors/crashing/not working
Bank and Go server network connectivity issues
Bank and Go has black screen

Bank and Go iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Bank and Go app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Bank and Go app crashes or not working on Iphone (iOS):

Close and restart the Bank and Go app on iPhone
Update Bank and Go app to the Latest Version for iOS
Uninstall and reinstall Bank and Go iPhone app
Update your iPhone to the latest iOS version

Fix Bank and Go on iPhone unable to connect to server/internet connection issues::

To resolve Bank and Go network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Bank and Go black/white screen (blank screen) on iPhone:

Follow the Bank and Go iOS app troubleshooting guide Here →

Bank and Go Android App Issues and Solutions

Fix Bank and Go not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Bank and Go app issues:

Force Stop the Bank and Go App
1. On android, goto "Settings" » click Bank and Go app. » click "Force Stop".

Update Bank and Go to the latest version on PlayStore

Clear Bank and Go App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Bank and Go app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Bank and Go.

Fix Bank and Go unable to contact server/ Bank and Go internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Bank and Go » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Bank and Go » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bank and Go on android.

Solve Bank and Go black/white screens issue on Android:

Follow the Bank and Go android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Heritage Southeast Bank, developers of Bank and Go.

Verified email ✔✔

E-Mail: appsupport@GO2bank.com

Website: 🌍 Visit GO2bank Website

Privacy Policy: https://www.go2bank.com/agreements/technology-privacy-statement

Developer: Green Dot

About this app

Bank And Go allows you to check balances, make transfers, pay bills, make deposits, and find locations. Check your latest account balance and search recent transactions by date, amount, or check number. Proactively control cards and finances for everyday purchases to help protect from debit card fraud. Find nearby branches and ATMs using the device’s built in GPS. Start banking wherever you are with Bank And Go for mobile banking. Additionally, you can search by zip code or address. Add, edit, or delete payees directly from BankandGo . All features may not be available in the tablet application.