Bank and Go Reviews

Bank and Go Reviews

Published by on 2021-09-16

🏷️ About: Start banking wherever you are with Bank And Go for mobile banking. Bank And Go allows you to check balances, make transfers, pay bills, make deposits, and find locations.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
48.2%

😎👌🔥 Positive experience
41.2%

🙄💅🫥 Neutral
10.6%

~ from Justuseapp.com NLP analysis of 52 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- User-friendly interface

- Clear display of accounts

- Quick and easy transfers and mobile deposits

- Ability to pay bills on the go

- Zelle feature for instant funds transfers



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

1.9 out of 5

Terrible

2022-06-05

BankandGo honestly gives me more and more of a reason to want to switch banks

Worst

2022-07-06

Worst online service ever. Always wants me to reset password. Online bank has something wrong with it always.

Non Responsive at the Geek Center

2022-08-07

My app wouldn’t open,nor would it allow me to delete it from my iPhone, with an error of 0014, and when I called in, the kind and respectful person that answered the phone could not get any of the geeks to come to the phone; they were throwing up questions that I had all the answers for but did not want to speak to the customer directly. I was told they would call me tomorrow since it was only 20 minutes until they “closed“.
I guess this is just the world we live in, regardless of how much “customer service“ is promised by the banking institutions that use BANK AND AGO :-(

Can Even Login

2022-09-08

Ever since the annoying update, I haven't been able to login at all. I have to go to a browser (and that involves typing in ALL of the information now. I used to be able to auto input the login info). But now when I attempt to login, it gives me the option of having to receive a text or answer security questions. Regardless of the choice, it always says that it's "unable to process my request at this time", so I uninstalled and reinstalled BankandGo to come to the same conclusion. It's quite frustrating, and VERY inconvenient.

Can’t login

2022-10-09

What’s the point of having BankandGo if u can’t even login??

Not an improvement

2022-11-10

Used to be able to see the last 4of the acct number. Now, nada.

Terrible

2022-12-11

This is the worst banking app ever. The Touch ID doesn’t work, it locks the user out with no explanation, the customer service “Help” line is non-working, and the bank phone number is only answered M-F during business hours. Too bad if you need access to your money at any other time than that, I guess.

Horrible App

2023-01-12

Crashes constantly

App is garbage

2023-02-13

It’s sooooo annoying and aggravating each time you go to sign in, it tells you that “authentication is required” therefore having to re-sign in with name and password then you have to enable Face ID just to check a balance. Please update or get rid of it.

Banking app changes

2023-03-14

This bank changes banking app to much. It’s not just a simple up date. You have to use a completely new app! It’s a shame cause the local staff is amazing.

Lots of log in issues

2023-04-15

I constantly have to delete and reinstall BankandGo because it won’t let me sign in after a few months. Terrible.

Terrible

2023-05-16

BankandGo is far inferior to BankandGo it replaced. Constant login issues. If you’re not going to accept biometric logins, don’t offer it in the initial set up. Very frustrating.

Slower than Christmas

2023-06-17

Something has happened with that app. It takes forever to get logged in and sometimes throws authentication error. Need to fix ASAP.

Worst

2023-07-18

The convenience of BankandGo is horrible I’m having the same login issues as everybody else??? Not to mention the layout of BankandGo was poorly designed.

Point of sale?

2023-08-19

Point of sale is the best you can do? I want to see where my transactions were made like the last app. Fix this soon please or I’m out.

Hire a new coder

2023-09-20

This is getting two stars only for the fact that once it does work....if it’s working... it works very well. Worst offender is the random errors it has that after refuses to accept Face ID because of this bs I’ve had to reset my password multiple times after being locked out only to be greeted with multiple “can not use the same password as your previous 10 passwords.” Second is the barrage of “helpful” screens I have to constantly skip and ignore that...wait for it..reset after adding a new password and reenabling Face ID. Get someone new to fix this steaming pile.

Ms Frustrated

2023-10-21

BankandGo stinks. I find myself constantly deleting and reinstalling BankandGo. I never had this problem with previous app.

Finally working

2023-11-22

There were some issues but is working well now!!!

Easy to use

2023-12-23

I love being able to pay bills on the go. The Zelle feature is great, too, for instant funds transfers to another person.

Easy to use!

2024-01-24

Great app! It is very user friendly. My accounts are clearly displayed and it makes transfers and mobile deposits quick and easy!



Is Bank and Go Safe? 🤗🙏


Yes. Bank and Go is very safe to use. This is based on our NLP (Natural language processing) analysis of over 52 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.9/5 . Justuseapp Safety Score for Bank and Go Is 46.1/100.


Is Bank and Go Legit? 💯


Yes. Bank and Go is a totally legit app. This conclusion was arrived at by running over 52 Bank and Go User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Bank and Go Is 58/100..


Is Bank and Go not working? 🚨


Bank and Go works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Bank and Go? Post a Review




Features

Bank And Go allows you to check balances, make transfers, pay bills, make deposits, and find locations.

Check your latest account balance and search recent transactions by date, amount, or check number.

Proactively control cards and finances for everyday purchases to help protect from debit card fraud.

Find nearby branches and ATMs using the device’s built in GPS.

Start banking wherever you are with Bank And Go for mobile banking.

Additionally, you can search by zip code or address.

All features may not be available in the tablet application.

Add, edit, or delete payees directly from the app.

  Customer Service/Support
Developer:
Heritage Southeast Bank