Healthy Benefits Plus app not working? crashes or has problems?

Healthy Benefits Plus Status


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⚠️ Most reported problems ⚠️

Not working
43.3%

Login
19.9%

Crashes
17.2%

Connection
10.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Healthy Benefits Plus Problems 😠👌🔥

- Select brands are limited

- App shuts down and home page pops back up

- Does not line up with cash registers in stores

- Lies when scanning items

  80 Reported Issues: 😵🆘🛟🚨📢

Jeri
2024-10-02

Continous problems!! Its extremely slow!! Then says "My total exceeds your available credit. Please add a secondary payment method." My order totaled $53.74. And I had $254.00 balance on my Ucard!! Who do I talk to? The whole site is screwed up!!!

Celia Burleigh
2024-07-12

Continuous problem…unable to access transaction history.

Roger Hintze
2024-06-20

I wanted to purchase Tylenol 8-hr arthritis pain formulation 100 caplets for $16.99. My account showed that I have over $100 on my HB card. The store is on the approved list and the item is listed as an OK for purchase. The purchase was denied. I'm tired of the hassle I get with trying to use this card.

Nancy Lodzinski
2024-05-02

I had the scanner on my page and now it’s gone??

Cynthia Avalos
2024-03-03

It shows my benefit amount is 301.00, however when I try to place an order it says I don't have enough credit.

Jack Willard
2024-02-17

The product eligibility scanner stopped working. Have already deleted and reinstalled it several times with no results.

Erica Morgan
2024-02-01

My allotment has been put on my healthy benefits card.. it’s usually there with no problem

Tina Graggs
2024-01-31

The product scanner has disappeared from the app. How am I supposed to scan products now?

Phillip Pearson
2024-01-03

I have been trying to place an order but i am having trouble, it keep saying invalid item ID

Derry Lane Groves
2024-01-03

When I try to log in the app does not recognize my e-mail address. This is the only e-mail address I’ve ever used Help!

Monica Hernandez
2024-01-01

Healthy benefits plus site is down

Wesley Brown
2023-12-20

I can't install the app on Samsung tabA tablet

Georgia McKee
2023-10-25

The scanner won’t work. Couldn’t find a problem with “settings”. Thank you.

Bonnie Jean Golden
2023-08-11

Yes I keep trying to set up an account on healthybenefitsplus to be able to order my food online it's keeps saying my visa card is in error but it's not . What can I do

Bertha Newport
2023-08-05

My password will not log me in, and it keeps saying that it has sent me a temporary password for reset but nothing comes through to my email.

Anthony Brown
2023-08-05

I tried to download the app and it says the app won't work on my device

Dawn M White
2023-08-01

The app keeps stating that the item I'd is invalid try another one every time I try to check out

Carolyn Robey
2023-07-29

I have downloaded the app on my android (samsung)but no where do I see a way to scan products while shopping to deter.ine eligibility of the product. I have downloaded a scanning app thinking maybe I needed to do that. No change. I have called customer service 2x but they just take me to the app and tell me I can now scan. Is this an older version I have, or what?

Joann May
2023-07-28

I downloaded the app to my cellphone and when I click on Flex Allowance, it does nothing! I have no idea what my benefits even are? Where can I find a list of what the actual benefits are? This card is useless to me if I don't even know what it covers!

Janet Sue Little
2023-07-28

I’ve been trying to order from my phone app for two days and the app is frozen. Please help and thank you.

Diamond Morris
2023-07-03

I'm not receiving a temporary password It tells me it's sending it but it doesn't come

Diamond Morris
2023-07-03

I'm not receiving a temporary password It tells me it's sending it but it doesn't come

Kathleen Patricia Rife
2023-06-24

Healthy Benefits App not letting me log in. Recaptcha stops me. Why?

Gaeta Graziano
2023-06-22

My log in isn't working. It wont take my password

Karla F Mackey
2023-06-18

Wants me to update, but it says it can't right now.

Bonita
2023-06-14

I get "session expired" message immediately and continually

Patricia Fant
2023-06-12

The scanner in the app is not working on my phone.

Titiana Batiste
2023-06-11

went i used my card to pay a bill its said error and still took my money off and it dont sure anything

Tammy. Taylor
2023-06-08

I I was given by Walmart customer service because I'm a member and because they overcharged me on my last delivery and didn't bring it at all anyway they gave me a $25 to spend at Walmart through my email only after I spent $45 well I just ordered $49 how do I get that 25 so I can buy a couple things I need

Karen Farrell
2023-06-08

I was with United Healthcare but am now with Humana gold plus. How do I delete unitedhealthcare healthy benefits info so I can enter new info

Showing 1-30 of 80

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About this app

Healthy Benefits+ gives you easy access to the benefits you need to help you live a healthier lifestyle.  You can instantly redeem your benefits on qualifying products with your card number or barcode when you checkout. It’s that easy!  With the Healthy Benefits+ mobile app, you can access your benefits anywhere, anytime.  You must be an eligible sponsored member to register for Healthy Benefits+™.  This is a sponsored program.  Review your welcome materials or login to your program website for a full description of benefits and shopping options.