Are you having issues? Select the issue you are having below and provide feedback to Healthy Benefits Plus.
- Select brands are limited
- App shuts down and home page pops back up
- Does not line up with cash registers in stores
- Lies when scanning items
Not Loading
bio metrics stops working once the app is closed and have to uninstall and reinstall it to work
Healthy Benefits shows zero dollars available and won't show any items for purchase.
wont scan barcode
member is currently with Humana, getting an error message that my email has already been registered,
My card does not work online. I cannot order OTC items. It says my security code is not valid.
Keeps saying session exp I deleted catch and data deleted app reinstalled same crap
Keeps booting me out saying session exp
After update ap doesn’t open
App isn’t working on iPhone since updating
can't login. email and password disappear before you can tap login
Continous problems!! Its extremely slow!! Then says "My total exceeds your available credit. Please add a secondary payment method." My order totaled $53.74. And I had $254.00 balance on my Ucard!! Who do I talk to? The whole site is screwed up!!!
Continuous problem…unable to access transaction history.
I wanted to purchase Tylenol 8-hr arthritis pain formulation 100 caplets for $16.99. My account showed that I have over $100 on my HB card. The store is on the approved list and the item is listed as an OK for purchase. The purchase was denied. I'm tired of the hassle I get with trying to use this card.
I had the scanner on my page and now it’s gone??
It shows my benefit amount is 301.00, however when I try to place an order it says I don't have enough credit.
The product eligibility scanner stopped working. Have already deleted and reinstalled it several times with no results.
My allotment has been put on my healthy benefits card.. it’s usually there with no problem
The product scanner has disappeared from the app. How am I supposed to scan products now?
I have been trying to place an order but i am having trouble, it keep saying invalid item ID
When I try to log in the app does not recognize my e-mail address. This is the only e-mail address I’ve ever used Help!
Healthy benefits plus site is down
I can't install the app on Samsung tabA tablet
The scanner won’t work. Couldn’t find a problem with “settings”. Thank you.
Yes I keep trying to set up an account on healthybenefitsplus to be able to order my food online it's keeps saying my visa card is in error but it's not . What can I do
My password will not log me in, and it keeps saying that it has sent me a temporary password for reset but nothing comes through to my email.
I tried to download the app and it says the app won't work on my device
The app keeps stating that the item I'd is invalid try another one every time I try to check out
I have downloaded the app on my android (samsung)but no where do I see a way to scan products while shopping to deter.ine eligibility of the product. I have downloaded a scanning app thinking maybe I needed to do that. No change. I have called customer service 2x but they just take me to the app and tell me I can now scan. Is this an older version I have, or what?
I downloaded the app to my cellphone and when I click on Flex Allowance, it does nothing! I have no idea what my benefits even are? Where can I find a list of what the actual benefits are? This card is useless to me if I don't even know what it covers!
Complete guide to troubleshoot Healthy Benefits Plus app on iOS and Android devices. Solve all Healthy Benefits Plus app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Solutran, Inc., developers of Healthy Benefits Plus.
E-Mail: support@healthybenefitsplus.com
Website: 🌍 Visit Healthy Benefits+ Website
Privacy Policy: https://healthybenefitsplus.com/base/Home/PrivacyPolicy
Developer: Solutran, Inc.
61.9% Contact Match
Developer: Generations Gold, Inc.
E-Mail: info@benefits-plus.org
Website: 🌍 Visit Benefits Plus Website
Healthy Benefits+ gives you easy access to the benefits you need to help you live a healthier lifestyle. You can instantly redeem your benefits on qualifying products with your card number or barcode when you checkout. It’s that easy! With the Healthy Benefits+ mobile app, you can access your benefits anywhere, anytime. You must be an eligible sponsored member to register for Healthy Benefits+™. This is a sponsored program. Review your welcome materials or login to your program website for a full description of benefits and shopping options.