Healthy Benefits Plus app not working? crashes or has problems?

Healthy Benefits Plus Status


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⚠️ Most reported problems ⚠️

Not working
35.7%

Crashes
26.1%

Login
15.8%

Something else
12.4%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Healthy Benefits Plus Problems 😠👌🔥

- Select brands are limited

- App shuts down and home page pops back up

- Does not line up with cash registers in stores

- Lies when scanning items

  91 Reported Issues: 😵🆘🛟🚨📢

DELFIN RODRIGUEZ
2025-01-09

Not Loading

CANDICE M MARCEL
2025-01-07

bio metrics stops working once the app is closed and have to uninstall and reinstall it to work

Daniel Ory
2025-01-04

Healthy Benefits shows zero dollars available and won't show any items for purchase.

JOSEPH J BELTON
2025-01-04

wont scan barcode

ELSA M PERRY
2025-01-02

member is currently with Humana, getting an error message that my email has already been registered,

Linda Horton
2025-01-01

My card does not work online. I cannot order OTC items. It says my security code is not valid.

Jose
2024-12-31

Keeps saying session exp I deleted catch and data deleted app reinstalled same crap

Jose
2024-12-31

Keeps booting me out saying session exp

Wayne
2024-12-22

After update ap doesn’t open

LouisBrodsky
2024-12-21

App isn’t working on iPhone since updating

JACK ALSMAN
2024-12-14

can't login. email and password disappear before you can tap login

Jeri
2024-10-02

Continous problems!! Its extremely slow!! Then says "My total exceeds your available credit. Please add a secondary payment method." My order totaled $53.74. And I had $254.00 balance on my Ucard!! Who do I talk to? The whole site is screwed up!!!

Celia Burleigh
2024-07-12

Continuous problem…unable to access transaction history.

Roger Hintze
2024-06-20

I wanted to purchase Tylenol 8-hr arthritis pain formulation 100 caplets for $16.99. My account showed that I have over $100 on my HB card. The store is on the approved list and the item is listed as an OK for purchase. The purchase was denied. I'm tired of the hassle I get with trying to use this card.

Nancy Lodzinski
2024-05-02

I had the scanner on my page and now it’s gone??

Cynthia Avalos
2024-03-03

It shows my benefit amount is 301.00, however when I try to place an order it says I don't have enough credit.

Jack Willard
2024-02-17

The product eligibility scanner stopped working. Have already deleted and reinstalled it several times with no results.

Erica Morgan
2024-02-01

My allotment has been put on my healthy benefits card.. it’s usually there with no problem

Tina Graggs
2024-01-31

The product scanner has disappeared from the app. How am I supposed to scan products now?

Phillip Pearson
2024-01-03

I have been trying to place an order but i am having trouble, it keep saying invalid item ID

Derry Lane Groves
2024-01-03

When I try to log in the app does not recognize my e-mail address. This is the only e-mail address I’ve ever used Help!

Monica Hernandez
2024-01-01

Healthy benefits plus site is down

Wesley Brown
2023-12-20

I can't install the app on Samsung tabA tablet

Georgia McKee
2023-10-25

The scanner won’t work. Couldn’t find a problem with “settings”. Thank you.

Bonnie Jean Golden
2023-08-11

Yes I keep trying to set up an account on healthybenefitsplus to be able to order my food online it's keeps saying my visa card is in error but it's not . What can I do

Bertha Newport
2023-08-05

My password will not log me in, and it keeps saying that it has sent me a temporary password for reset but nothing comes through to my email.

Anthony Brown
2023-08-05

I tried to download the app and it says the app won't work on my device

Dawn M White
2023-08-01

The app keeps stating that the item I'd is invalid try another one every time I try to check out

Carolyn Robey
2023-07-29

I have downloaded the app on my android (samsung)but no where do I see a way to scan products while shopping to deter.ine eligibility of the product. I have downloaded a scanning app thinking maybe I needed to do that. No change. I have called customer service 2x but they just take me to the app and tell me I can now scan. Is this an older version I have, or what?

Joann May
2023-07-28

I downloaded the app to my cellphone and when I click on Flex Allowance, it does nothing! I have no idea what my benefits even are? Where can I find a list of what the actual benefits are? This card is useless to me if I don't even know what it covers!

Showing 1-30 of 91

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Common Healthy Benefits Plus Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Solutran, Inc., developers of Healthy Benefits Plus.


Verified email ✔✔

E-Mail: support@healthybenefitsplus.com

Website: 🌍 Visit Healthy Benefits+ Website

Privacy Policy: https://healthybenefitsplus.com/base/Home/PrivacyPolicy

Developer: Solutran, Inc.


61.9% Contact Match

Developer: Generations Gold, Inc.

E-Mail: info@benefits-plus.org

Website: 🌍 Visit Benefits Plus Website



About this app

Healthy Benefits+ gives you easy access to the benefits you need to help you live a healthier lifestyle.  You can instantly redeem your benefits on qualifying products with your card number or barcode when you checkout. It’s that easy!  With the Healthy Benefits+ mobile app, you can access your benefits anywhere, anytime.  You must be an eligible sponsored member to register for Healthy Benefits+™.  This is a sponsored program.  Review your welcome materials or login to your program website for a full description of benefits and shopping options.