Contact Healthy Benefits Plus Support

I was going to put in an order for Uber eats to deliver some groceries, but canceled the order. The funds was taken off my card and the amount was $98.49 I have sent emails to Devoted Haelth and also called to see if I could get the funds added back onto my card. I haven't heard a word and it's been since the 1st of May. I would appreciate someone getting back with me asap. Thanks &have a blessed day

My scanner is not working on my app? No one is getting back to me???

won't let me pay my spectrum bill using my healthybenefitcard. states insufficient benefit balance to cover payment. I have been having trouble for about 3 months now. Had to call to make payment but this month 10/1/2023 can't get through to reach customer service to pay spectrum that way. Something needs to be done asap to take care of this problem. It is very frustrating. Old card worked better this new card sucks

Cannot even get past the …. Something went wrong.

I try to sign in healthybenefitsplus.com/humana and i put my card number, zip code and birthday and it say oops something went wrong and won't et me sign in

Trying to find out how to enter ñew healthy benefits card I switched insurance from united to humana and I need to add my new card so I can use it

Won’t be getting my healthy benefits this month due to issues with Walmart. “Order is not available at this store” This after receiving “order is ready” e mails. Called the Walmart pick up number and left a message to no avail. Leaving $90 on the table. 30 minutes is enough time to sign in and pick up the order. Fix it

Won’t be getting my healthy benefits this month due to issues with Walmart. “Order is not available at this store” This after receiving “order is ready” e mails. Called the Walmart pick up number and left a message to no avail. Leaving $90 on the table. 30 minutes is enough time to sign in and pick up the order. Fix it

I needed to order something and it says out of stock, but it was available in Walmart yesterday. on Main Street in Shelbyville Tn.

Unable to order online. Tried 3 times to get through on the CS number. Pls call 937-418-9834 Thank you

I’ve just been billed 75 $ with out okaying it.

I've been waiting months for my card and I still haven't received it

Account was deactivated….but why?? Says to call number on back of card, except we have no cards. I used this ?benefit? In January when this service was new and after one order, we’ve been eliminated. Really bad. I’m calling UHC to ask for help and to register a complaint. This company needs to get its act together or let someone else provide the benefit which doesn’t feel like a benefit if it’s only a hassle.

l was not aware of my new benefits that started in Jan and would like to receive them for January and February please give me a call 202 845 2016 Calvin ADAMS

First time this year trying to log in to the app." Password invalid, will send e-mail." Been an hour, no e-mail. Last year, same issue. Both times ended up using 800# and that takes 1/2 hour due to operator errors. It's 2022, think you could streamline this a little?

Nothing I try to buy is ever covered

Hi this Iris Hutchinson. I'm not very pleased. I'm having trouble placing Orders with Healthy benefits plus. The problem is Walmart needs better customer service . They need to see what is going on with the healthy benefits plus program.They can't take Orders and don't have any knowledge about peoples OTC and healthy products. They to investigate the situation.

New 2022 hasn't come yet.

I've tried logging into HealthyBenefits.com but it says my name and password are not valid. Has United Health Care discontinued using Walmart for the OTC provider? If so, why wasn't I notified and now who is the provider and how do I access them?

Placed mine and my husband's orders for the final quarter of 2021 on December 31st. Never received. Now my company has changed to another provider, and every time I try to find out anything from Healthy Benefits, they tell me I am no longer a member, which I know, but the order was placed when we were still members!!

need help , lost our helthy benefits over the cunter package , how can my wife and I can order our benefits?

Placed first order at HealthyBenefitsPlus and it was pending for a week, no confirmation or anything, but the credits were used. Cancelled it and tried again today. The customer service system is frustrating and not useful at all.

I tried using the card. Forgot my password and it came up the card wasn't active. Why will it not work for me now??

I submitted my OTC $40 order on 12/26/2021 Order # 6312162-880149. On 12/31/2021 Walmart sent me a cancellation on Item ID 810980013 (Parodontax toothpaste - 2 ordered) because it wasn't shipped by the estimated date and they sent the $25.52 credit back to my Account: 63681103569417229. I've been locked out of my account now and can't get in to reorder. (Now in 2022 we have switched to another OTC company). How do I reorder on the 2021 account to use that credit. Can I send in a paper form without looking like I'm beyond the deadline? Please call me 214-536-2574.

Can't use card won't let you down load healthy Benefits app can't buy food cause you can't even get to use scan to see what you can get or can't mize well get raid of card if you can not use it thanks

Try to place order my card number will te oo through. Pleas contact asap. Me. My date of birth is 12/11/1975 zip code 20148. Thank you

From first day that tried to use Healthy Benefits Plus it has been one disappointment after another: - most of the items are not covered. - my local stores are not participating or they don’t even recognize or never heard about HB+ . And many other issues with this benefit.

I’m trying to order meds for my husband. He won’t do it. He doesn’t like to go online. I’m trying to see/order Osteo Biflex but for some reason I can’t get to it. The site keeps searching !

How do I sign up. I tried and it does work. I have humana.

I tried to get on, forgot password, Tried to get it. Got a message that my card had expired and that I needed to contact you.

Never received any information or healthy benefits card with my advantage plan.

I have no number to log in. I have $150 sitting there and can’t use. It expires end of March. Was suppose to send me a book.

I am a 70 yr. old female, who do not drive, and I’m on a fixed income. I don’t always have money to take a cab to do my grocery shopping. I wish y’all would set up a catalog, like you have for the OTC supplies, so people up in age that don’t drive, can order food items over the phone, or the internet, and it can be delivered to our home. I really hope , you will take that into consideration. Please think about, because I don’t have to worry about going to a pharmacy or store to pick up any medical supplies at all. All I have to do is go on the internet, and order what I need, from the OTC catalog, and wait for my order to be delivered.

I posted a complaint about not being able to use the card at cvs,11223 granger rd garfield hts,ohio and walgreens 5090 turney ed Garfield hts and walgreens 12777 rockside ed garfield hts 44125 scanned the barcode and typed in the card number and the card would not work

Download the card for my food do not get no information

My card won’t work

Healthy benefits plus app stopped working on my phone and my wife's phone within an hour of each other. Worked fine for over a year and a half until 2 days ago. When I call the support line no one can help and passes it off to someone else. Support website for app not working either. Also things covered in catalog are not covered at walmart store. Manager at walmart says numbers don't match Also when I call healthynenefits by phone to place an order, they have always gotten it wrong. Getting very frustrated.....Thinking very hard about staying with Anthem next time.

Yes

Why do you not let independent grocery stores take your card,especially when older people live in small towns and can't get to the bigger stores as easily.

I am excited! I finally have an insurance plan that covers my health and well-being, I just gonna say that the customer service might need some social skills, (me too) lol but im working on that so im not complaining just saying. Thank you for all you do, especially keeping up to date with the covid 19 pandemic it's encouraging!! I I think it is anyway.