Paylocity Benefit Account app not working? crashes or has problems?

Paylocity Benefit Account Status

Last Updated on 2024-02-07 by Paylocity

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Common Paylocity Benefit Account Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Paylocity Benefit Account app on iOS and Android devices. Solve all Paylocity Benefit Account app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Paylocity Benefit Account iPhone Issues and Solutions

Paylocity Benefit Account iOS app crashes, not working, errors
Paylocity Benefit Account iOS app network issues
Paylocity Benefit Account on iOS has black/white screen

Paylocity Benefit Account Android App Issues and Solutions

Paylocity Benefit Account has errors/crashing/not working
Paylocity Benefit Account server network connectivity issues
Paylocity Benefit Account has black screen

Paylocity Benefit Account iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Paylocity Benefit Account app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Paylocity Benefit Account app crashes or not working on Iphone (iOS):

Close and restart the Paylocity Benefit Account app on iPhone
Update Paylocity Benefit Account app to the Latest Version for iOS
Uninstall and reinstall Paylocity Benefit Account iPhone app
Update your iPhone to the latest iOS version

Fix Paylocity Benefit Account on iPhone unable to connect to server/internet connection issues::

To resolve Paylocity Benefit Account network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Paylocity Benefit Account black/white screen (blank screen) on iPhone:

Follow the Paylocity Benefit Account iOS app troubleshooting guide Here →

Paylocity Benefit Account Android App Issues and Solutions

Fix Paylocity Benefit Account not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Paylocity Benefit Account app issues:

Force Stop the Paylocity Benefit Account App
1. On android, goto "Settings" » click Paylocity Benefit Account app. » click "Force Stop".

Update Paylocity Benefit Account to the latest version on PlayStore

Clear Paylocity Benefit Account App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Paylocity Benefit Account app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Paylocity Benefit Account.

Fix Paylocity Benefit Account unable to contact server/ Paylocity Benefit Account internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Paylocity Benefit Account » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Paylocity Benefit Account » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Paylocity Benefit Account on android.

Solve Paylocity Benefit Account black/white screens issue on Android:

Follow the Paylocity Benefit Account android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Paylocity, developers of Paylocity Benefit Account.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Paylocity Benefit Account Website

Privacy Policy: http://www.paylocity.com/privacy.aspx

Developer: Paylocity

About this app

Save time and hassles while making the most of your HSA, HRA, and FSA health benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go!