USIeb app not working? crashes or has problems?

USIeb Status

Published by USI Holdings Corporation

USI is a premier middle-market insurance brokerage and consulting firm. The
usieb app is an on-the-go resource for employer sponsored health plans, key
internal information, and more.

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Common USIeb Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot USIeb app on iOS and Android devices. Solve all USIeb app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

USIeb iPhone Issues and Solutions

USIeb iOS app crashes, not working, errors
USIeb iOS app network issues
USIeb on iOS has black/white screen

USIeb Android App Issues and Solutions

USIeb has errors/crashing/not working
USIeb server network connectivity issues
USIeb has black screen

USIeb iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever USIeb app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix USIeb app crashes or not working on Iphone (iOS):

Close and restart the USIeb app on iPhone
Update USIeb app to the Latest Version for iOS
Uninstall and reinstall USIeb iPhone app
Update your iPhone to the latest iOS version

Fix USIeb on iPhone unable to connect to server/internet connection issues::

To resolve USIeb network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix USIeb black/white screen (blank screen) on iPhone:

Follow the USIeb iOS app troubleshooting guide Here →

USIeb Android App Issues and Solutions

Fix USIeb not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent USIeb app issues:

Force Stop the USIeb App
1. On android, goto "Settings" » click USIeb app. » click "Force Stop".

Update USIeb to the latest version on PlayStore

Clear USIeb App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "USIeb app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch USIeb.

Fix USIeb unable to contact server/ USIeb internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click USIeb » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got USIeb » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch USIeb on android.

Solve USIeb black/white screens issue on Android:

Follow the USIeb android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at USI Holdings Corporation, developers of USIeb.

100% Contact Match

Developer: Pretty Yellow Dog LLC

E-Mail: [email protected]

Website: Visit USIeb Website

75% Contact Match

Developer: University of Southern Indiana

E-Mail: [email protected]

Website: Visit University of Southern Indiana Website

About this app

Enter the USI client specific access code provided by your employer to view benefit summaries, key coverage information, and more to navigate benefits when needed. The this app app is an on-the-go resource for employer sponsored health plans, key internal information, and more. USI is a premier middle-market insurance brokerage and consulting firm. Each access code includes specific benefits and carrier details — giving you access to important information regarding your benefits offering in the palm of your hands.