Your Texas Benefits Status

Texas benefits won't activate me

I was getting the traditional error that same as everyone else, "There is a system error. Please try again later. If you have questions about this error, call 2-1-1 Monday through Friday, 8 a.m to 6 p.m (Central Time), and reference %%errorid%% " Try using the mobile app. It worked for me. Just do a search for my texas benefits in the Google play store. Download it, and put in all your stuff, and then attempt to upload your docs. Just note, that it only let me put in jpgs/screenshots of my docs. PDFs still don't work.

Same as everyone else. system error

I have been trying to upload the documents asked for , for about 3 days and this errors keeps comming up "There is a system error. Please try again later. If you have questions about this error, call 2-1-1 Monday through Friday, 8 a.m to 6 p.m (Central Time), and reference %%errorid%%"

system error for months trying to upload documents. %%errorid%%

Not able to upload any file for two days get this error There is a system error. Please try again later. If you have questions about this error, call 2-1-1 Monday through Friday, 8 a.m to 6 p.m (Central Time), and reference %%errorid%%

Gives me and error with code %%errorid%% when trying to upload documents to open application

It won't let me verify my account

Trying to renew my son's (1) medicaid and it keeps saying "There is a system error. Please try again later. If you have questions about this error, call 2-1-1 Monday through Friday, 8 a.m to 6 p.m (Central Time), and reference 63-1696872264196-68" and it's been saying that for weeks. I can't keep wasting hours on hold and still not reach a conclusion because this is now going to affect my son's health. Does anyone have any suggestions?

I keep trying to renew my benefits online but halfway through I get an error message that there is a system error. I called 211 to report this and I still keep trying again each day but get the same error message. I have tried on multiple search engines thinking that was the problem but it’s still the same roadblock. Very frustrating.

Log on to account (same user name for past 5 years), takes me to screen to set up "Password Management" to set up contact method if pswd is forgotten. Set this up (again and again) and the site confirms my alert settings have been saved. Unfortunately, I can't go anywhere else on the site as it takes me back to the "Password Management" set up page. I've called 211 5 times, the last rep promised they put in a help ticket but IT is not their specialty..that was one month ago. I e-mailed michael.moore@hhsc with all this information one week ago and still have not heard back from anyone. Site gave me confirmation codes/I put them in...still same issue. Site briefly flashed "NetWork error when attempting to fetch resource" but then sent me back to "Password Mgmt" page. Please help resolve this issue - or e-mail me someone I can contact to resolve.

I'm facing the same issue as Heather Hays with the same error message ("There is a system error. Please try again later. If you have questions about this error, call 2-1-1 Monday through Friday, 8 a.m to 6 p.m (Central Time), and reference number ...") as well as having faced it 6 months ago with a similar error message (I had to go down to the office where they never received a single online submission)--this happened right when I got to the "Tax Return Status". I logged off and back on to refresh the application with the same results. Are we really receiving assistance or is this just a complaint form?

I’ve been trying for a few days to renew my benefits and it keeps saying to update my account alert contact settings and when I do is tells me “ There is a system error. Please try again later. If you have questions about this error, call 2-1-1 Monday through Friday, 8 a.m to 6 p.m (Central Time), and reference number 02-1693437631287-03. It did this exact thing 6 months ago when I was trying to apply. How do I apply online if the system is constantly reporting and error

I can’t get into site. It says it will send me a code but it doesn’t. My phone # is correct but no text.

Been over a month trying to reset locked account constantly gives system error. Called to have them change PW. Given a temp PW, password didn't work and i still cannot reset my PW without system error.

My case and documents are gone.

I’ve been trying for a few days to renew my benefits and it keep saying “ There is a system error. Please try again later. If you have questions about this error, call 2-1-1 Monday through Friday, 8 a.m to 6 p.m (Central Time), and reference “ I can’t add my job info or move forward. This is annoying.

Has anyone been able to get on to renew. It keeps saying system error...

republicants made the website impossible to use on purpose to screw poor people and the elderly thanks maga

Format error

The app is not allowing me to upload/send my pay check stubs or my letter from my father. I even tried doing it through the make changes report. When i hit upload the file is in there but when i hit send it says i have not made any changes and cannot send the documents/files. I do not have a printer and it was due today. It was the only day i could log on and get the rest of my pay check stubs that were requested. Let me know if i can send an email?

I keep getting an error message saying the site is taking too long to load.

Every time I try to confirm my identity the screen on the app goes straight white and blank and doesn't show nothing

Every time I try to submit my application. I get an error and to call the 211 number but never get anything from calling. I've walked my application to the ladies in office and Still my application hasn't been submitted . Help!!

I am unable to upload documents for an application. System error msg, and causes me to be late in turning these documents in and being denied.

My app keep logging me out I'm trying to report a change I go to the website login as soon as I go to report a change it says error call 211 it has been doing this for a week now my name is valinsia Johnson case number #1031621507

I am consistently unable to log in to my account and when I am directed to change or reset my password, I get all the way to the page to reset it but it ALWAYS claims there is an error and to call 211, however that is NO help as there is no automated menu option to help with logging in at all. I just want to renew my benefits and the mobile app and the website both claim to have errors and I am just stuck.

keeps redirecting me to password

Hi, I am currently still having issues with logging in at times, and also I still cant renewing health benefits due to screen continuously saying error and to contact 211 and I have to only get disconnected many times.

Keep getting error message when trying to renew. Ive been trying to renew for a month now.