Are you having issues? Select the issue you are having below and provide feedback to Userlytics.
- Recent update caused app to immediately crash for some users
- Limited opportunities for testing
- Missed test invitations without text alerts
- Sign-in issues since last update
My app shows the menu along the left side, but when I click on missed tests, etc. the page doesn't load and it is just blank.
ive not been able to connect for over a week. i get all the way into the test and it then says userlytics refuses to connect . it stays recording and all. i have to push exit to get out of it. please help!
Complete guide to troubleshoot Userlytics app on iOS and Android devices. Solve all Userlytics app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Userlytics Corporation, developers of Userlytics.
Your work will consist of completing a series of tasks and instructions, while interacting with prototype or production web sites or mobile apps, or viewing video commercials, or other digital user interfaces, while speaking out loud your thoughts, emotions, criticisms, and suggestions and while answering questions. It allows you to answer questions and record your session (both webcam view and device screen + audio) as you interact with different digital assets and follow a series of instructions and answer questions. Earn extra money by checking out the usability of apps or a website, as you test from home, on your own time, whenever you are free. You will be helping us make the world more user friendly, and you will be compensated for your time with whatever incentive was defined in the invitation you received. The this app App is a state-of-the-art user testing mobile app. You will see, it’s a lot of fun too! Once you download the this app App you will be able to use it multiple times, every time you are invited to a user experience or usability test.