AWS Console app not working? crashes or has problems?

AWS Console Status

Last Updated on 2024-11-01 by AMZN Mobile LLC

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Summary of AWS Console Problems 😠👌🔥

- The app requires frequent logins, even with FaceID implemented.

- The app requires a captcha and manual password entry after enabling FaceID login, which can be inconvenient for users with complex passwords.

- The app may have issues with configuring AWS IOT buttons and may have slow customer service response times.

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Common AWS Console Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot AWS Console app on iOS and Android devices. Solve all AWS Console app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

AWS Console iPhone Issues and Solutions

AWS Console iOS app crashes, not working, errors
AWS Console iOS app network issues
AWS Console on iOS has black/white screen

AWS Console Android App Issues and Solutions

AWS Console has errors/crashing/not working
AWS Console server network connectivity issues
AWS Console has black screen

AWS Console iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever AWS Console app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix AWS Console app crashes or not working on Iphone (iOS):

Close and restart the AWS Console app on iPhone
Update AWS Console app to the Latest Version for iOS
Uninstall and reinstall AWS Console iPhone app
Update your iPhone to the latest iOS version

Fix AWS Console on iPhone unable to connect to server/internet connection issues::

To resolve AWS Console network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix AWS Console black/white screen (blank screen) on iPhone:

Follow the AWS Console iOS app troubleshooting guide Here →

AWS Console Android App Issues and Solutions

Fix AWS Console not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent AWS Console app issues:

Force Stop the AWS Console App
1. On android, goto "Settings" » click AWS Console app. » click "Force Stop".

Update AWS Console to the latest version on PlayStore

Clear AWS Console App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "AWS Console app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch AWS Console.

Fix AWS Console unable to contact server/ AWS Console internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click AWS Console » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got AWS Console » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch AWS Console on android.

Solve AWS Console black/white screens issue on Android:

Follow the AWS Console android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AMZN Mobile LLC, developers of AWS Console.

About this app

The Console Mobile Application supports Amazon API Gateway, AWS Billing and Cost Management, AWS Cost Explorer, AWS CloudFormation, AWS CloudTrail, Amazon CloudWatch, Amazon DynamoDB, AWS Elastic Beanstalk, Amazon Elastic Compute Cloud (Amazon EC2), Amazon Elastic Container Service (Amazon ECS), Elastic Load Balancing, AWS Identity and Access Management, AWS Lambda, AWS OpsWorks, AWS Personal Health Dashboard, Amazon Relational Database Service (Amazon RDS), Amazon Route 53, Amazon Simple Queue Service features, Amazon Simple Storage Service (Amazon S3), Amazon Virtual Private Cloud (Amazon VPC). The AWS Console Mobile Application, provided by Amazon Web Services, lets customers view and manage resources to support incident response while on-the-go. The Console Mobile Application allows AWS customers to monitor resources through a dedicated dashboard and view configuration details, metrics, and alarms for select AWS services. The Dashboard provides permitted users with a single view of a resource's status, with real-time data on Amazon CloudWatch, AWS Personal Health Dashboard, AWS Billing and Cost Management, and Recently Visited Services. California), US West (Oregon), Africa (Cape Town), Asia Pacific (Hong Kong), Asia Pacific (Mumbai), Asia Pacific (Osaka), Asia Pacific (Seoul), Asia Pacific (Singapore), Asia Pacific (Sydney), Asia Pacific (Tokyo), Canada (Central), EU (Frankfurt), EU (Ireland), EU (London), Europe (Milan), EU (Paris), EU (Stockholm), Middle East (Bahrain) and South America (Sao Paulo). Upon initial setup, the Console Mobile Application lets you stay signed in to multiple identities at once. In addition, customers can check on the status of specific AWS services, view detailed resource screens, and perform select actions. The Console Mobile Application supports US East (N. Customers can view ongoing issues and follow through to the relevant CloudWatch alarm screen for a detailed view with graphs and configuration options. The Console Mobile Application requires an existing AWS account. Login process leverages biometric authentication (on supported devices), making access to AWS resources simple and quick. Virginia), US East (Ohio), US West (N. We regularly release updates with new features. Tell us what features you need and how you would use them with the Feedback link in the Console Mobile Application's menu. We're listening!