HYPR app not working? crashes or has problems?

HYPR Status

Published by HYPR Corp. on 2024-05-02

HYPR is The Passwordless Company™ backed by Comcast, Samsung, and
Mastercard. The HYPR Cloud Platform makes it easy to go Passwordless across the
enterprise by combining the security of a smart card with the convenience of a
smartphone.

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Common dislikes about HYPR app

- Apple Watch integration is not working properly, unlike PingID

Have a Problem with HYPR? Report Issue

Common HYPR Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HYPR app on iOS and Android devices. Solve all HYPR app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HYPR iPhone Issues and Solutions

HYPR iOS app crashes, not working, errors
HYPR iOS app network issues
HYPR on iOS has black/white screen

HYPR Android App Issues and Solutions

HYPR has errors/crashing/not working
HYPR server network connectivity issues
HYPR has black screen

HYPR iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HYPR app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HYPR app crashes or not working on Iphone (iOS):

Close and restart the HYPR app on iPhone
Update HYPR app to the Latest Version for iOS
Uninstall and reinstall HYPR iPhone app
Update your iPhone to the latest iOS version

Fix HYPR on iPhone unable to connect to server/internet connection issues::

To resolve HYPR network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HYPR black/white screen (blank screen) on iPhone:

Follow the HYPR iOS app troubleshooting guide Here →

HYPR Android App Issues and Solutions

Fix HYPR not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HYPR app issues:

Force Stop the HYPR App
1. On android, goto "Settings" » click HYPR app. » click "Force Stop".

Update HYPR to the latest version on PlayStore

Clear HYPR App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HYPR app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HYPR.

Fix HYPR unable to contact server/ HYPR internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HYPR » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HYPR » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HYPR on android.

Solve HYPR black/white screens issue on Android:

Follow the HYPR android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HYPR Corp., developers of HYPR.

100% Contact Match

Developer: HYPR Corp

E-Mail: [email protected]

Website: Visit HYPR Website

100% Contact Match

Developer: ShopDev.co

E-Mail: [email protected]

Website: Visit ShopDev.co Website

About this app

With this app, businesses are finally able to solve the desktop MFA gap, eliminate customer passwords, and deliver lightning-fast login experiences their users love. The this app Cloud Platform makes it easy to go Passwordless across the enterprise by combining the security of a smart card with the convenience of a smartphone. this app is The Passwordless Company™ backed by Comcast, Samsung, and Mastercard.