Hinge Health app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
64.3%

Crashes
28.6%

Not working
7.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Hinge Health Problems 😠👌🔥

-The sensors are not always accurate.

-The directions for some exercises are incorrect.

-The "Education" portion of the program is based on anecdotal data and is designed to gaslight users.

-The app doesn't have landscape mode functionality.

-The difficulty levels progress too quickly for some users.

  9 Reported Issues: 😵🆘🛟🚨📢

Michael Lanclos
2023-02-15

I have the hinge health system through work - I do not have internet service - Can I still use the system without Internet service? Thanks Michael

Emd
2022-11-01

HH app gets stuck while loading users data after first week of exercise plan. Fun while it lasted.

Trilby Trent
2022-09-28

I put the correct email information into my Hinge Health tablet but it won’t sync. Says Username or password is incorrect, but they aren’t.

Viviana
2022-07-22

Installed well, no problem with that. Filled in my information, same, no problem. Tried to use it, but turn the phone off.

Rogel
2022-07-17

It won't log me in, it keeps showing "Generating Today"s Playlist" it is taking too long.

María Santos
2022-07-05

my tablet doesn’t log in all it said is taking too long .always do my routine but since 2 days i haven’t done it please help me

Milburn Emery
2022-06-23

Tablet is Lenovo TB-8505F circa 2018 Android 9 !! Cannot connect to 5Ghz WFI. Lenovo even says it cant. Lots of online issues with it. Since I cant use 2.4 Ghz WiFI ( due to work issues ) this tablet is useless to me. After performing their tablet eset solution, it still wont find any 5Ghz WIFI networks and connect. Just says unable to connect. Hinge Health IT solution : Just use your own device or tablet . WHAT !!!!!

Dennis Kunz
2022-05-13

My exercise sequence will not load. The tablet is stuck on the" loading user data" and will go no further. This is the first problem I have had in about 4 weeks of use.

Ricardo Brito
2022-02-28

App asked to update , spent weekend trying too but didn't update. Now app stuck on " generating today's playlist..." for the past hour. Thank you

Showing 1-9 of 9

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Common Hinge Health Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hinge Health, Inc., developers of Hinge Health.


Verified email ✔✔

E-Mail: hello@hingehealth.com

Website: 🌍 Visit Hinge Health Website

Privacy Policy: https://www.hingehealth.com/privacy/

Developer: Hinge Health, Inc.




About this app

Hinge Health combines virtual physical therapy, personal health coaching, and education to help you get relief from back, knee, hip, shoulder, and other muscle and joint pain.  We’ll connect you with a dedicated health coach or physical therapist who’ll create a custom program to effectively target your back or joint pain.  Your board-certified health coach will be on hand to help you understand the science and facts behind your pain to help manage it and make lasting changes.  In a study of over 10,000 participants, Hinge Health chronic knee and back program members reduced their pain by almost 70% in just 12 weeks*.  Hinge Health is pioneering the world’s most patient-centered digital clinic for back and joint pain.  Access your exercise therapy, communicate with your care team, and learn how to manage and reduce your pain, all from one easy-to-use app.  It’s available at no cost through participating employers, organizations, and health plans.  Take a couple of minutes to prioritize your pain relief today.  Just grab your phone and whether you’re at home, the office, or the park, you’re good to go.  Check if you’re covered at this app.  Expert-guided exercise sessions are just 10-15 minutes long and you can do them wherever is most comfortable for you.  Check if you’re covered at this app.  From gardening to hiking, to playing with your kids, get back to the activities you love.  The Hinge Health Digital Clinic is the #1 MSK solution for employers and health plans.