FollowMyHealth app not working? crashes or has problems?

FollowMyHealth Status

Published by on 2023-10-26

Take control of your health information. The new and improved mobile version of
your personal health record, powered by FollowMyHealth®, is easy to use and
easy to navigate.


I have a problem with FollowMyHealth

Are you having issues? Select the issue you are having below and provide feedback to FollowMyHealth.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
550.0%

Login
50.0%

Account
25.0%

Not working
25.0%


Reported Issues: 22 Comments

By cheryl a boyd   1 month ago


app says it is not working for a week now. what is going on . some of us need this app

By Deb Barton   10 months ago


Request for access page only shows text in brackets for “I accept”. No clickable tab or button for “I accept”.

By JUANITA ORTIZ   1 year ago


My Connection to Suny Downstate Hospital has been pending for a week. I click on it but it goes to edit. Clicking does nothing. How do I get it activated?

By Len   1 year ago


The site and my doctor's portal won't load on both android and Windows 10. It doesn't matter which web browser is used. The web portal works on both Windows 10 and 8 though.

By Cindy   1 year ago


I can’t login on my computer or on the app on my phone. I can’t get anyone to answer the 800 number. This app is garbage. This whole thing is garbage. It worked for a while, but now it won’t work and I can’t find anyone to help me.

By Hank Lett   1 year ago


Cannot exit waiting room

By Kae Os Viernes   1 year ago


Whenever I try to upload a file to send to a provider the app closes unexpectedly.

By Alvin Hamaker   1 year ago


I have had a connection with pulmonary associates of Richmond for Several years best thing since sliced bread. OOPS Bread got moldy when Neurosurgical Associates, invited me to join their system, which I did with another email since the system would not allow me to signup with my email alhamaker@redacted so I had to use hamaker1948@redacted they advised me I was signed up. Not the case, when I sign in using alhamaker@redacted I get pulmonary associate of Richmond logo with Virginia ear nose &throat detail. When I sign in using hamaker1948@redacted I end up at pulmonary associates or Richmond as a new patient with none of my prior information. HELP I AM LOST WITH THIS APP 804-748-9821

By Tina Miller   1 year ago


My phone will not download the app for follow my health

By barbara a green   1 year ago


when registering wont accept the verification code for my email

By david tfirn   1 year ago


Clinical data is not being added to my account

By Donna A Williams   1 year ago


I am a patient at Capefear Family Medical Care and I don't why my account is still so messed up. I have been after them to fix it since October when they had a computer problem. My doctor is Dr Sangineni and her clinical summary documents have not shown up since June of last year. I don't understand why they can't fix it. Thank you very much for your quick response in this matter.

By Linda Bellison   1 year ago


App is not working. Try to log in and get error message. Tried restarting device, didn't work. Tried a different device (laptop vs tablet) and same thing happens.

By Dane Zarbano   1 year ago


Follow my health keeps closing

By Julie McMillan   1 year ago


Same problem as An Error Occurred While Handling Your Request. Return to FollowMyHealth® Error Id: 4b526e54-a18d-4bd6-9235-b7d4ed893c41 above... Error.

By Jane Wilfong   1 year ago


will not open the app from my bookmark list anymore; (error prompt to return to follow my health)

By michael   1 year ago


crashes Error Id: b25c0301-8c80-49af-b9cf-308d94a57860

By Haydee M Chevres   1 year ago


App keeps closing. Give me an error

By Monique Miller   1 year ago


Follow my health app keeps closing in-app I can't sign in to view my material has been doing this for past hour

By Michael D Moffett   1 year ago


App opens then closes

By Thomas Mann   1 year ago


I recieved notification of an update. I try to sign in and I get the following message: An Error Occurred While Handling Your Request. Return to FollowMyHealth® Error Id: 4b526e54-a18d-4bd6-9235-b7d4ed893c41 Thanks in advance.

By Kathy Alston   1 year ago


App will not open.


Common dislikes about FollowMyHealth app

- User unfriendly

- Broken feedback mechanism

- Difficult to use Lab Results page

- Crashes when logging in



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Common FollowMyHealth Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Allscripts Healthcare Solutions Inc, developers of FollowMyHealth.


100% Contact Match

Developer: Allscripts Healthcare Solutions Inc

E-Mail: [email protected]

Website: Visit FollowMyHealth Website



About this app

From the home screen, you can view your current health summary, reminders and recent account activity—and quickly click to your medical profile and profiles of family members you’re authorized to view. • Managing your preferred pharmacy for prescription renewals. • Managing connections with healthcare organization to access your health information and interact with providers. • Paying outstanding bills and view your billing history. • Viewing and manage your demographics, contact information, and insurance policies. (Please note: The availability of some features may be dependent on your connected organizations. • Passcodes and Touch ID: Create a Mobile Passcode or use Touch ID to quickly and easily sign in to this app® Mobile.  Mobile Passcode will work on any iOS device. • Push Notifications: In addition to receiving this app® notifications via text and/or email, notifications can now be pushed directly to your iOS device.  The new and improved mobile version of your personal health record, powered by this app®, is easy to use and easy to navigate.  Take control of your health information.  Touch ID requires iOS 8 and up.  App badges notify you at a glance of important new information within your this app® account. • Apple Watch: Convenient access to this app® push notifications and Action Center items directly from your Apple Watch. • Apple VoiceOver: Improves accessibility for visually impaired users. • Apple Health: Automatically import blood pressure, steps, weight and glucose readings from Apple Health into your this app® account. 



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