Aetna Health app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
40.0%

Something else
20.0%

Connection
10.0%

Crashes
10.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Aetna Health Problems 😠👌🔥

- IU is misleading

- Doesn't appear that much testing was done prior to deployment of the latest mobile app release

- Face ID login broke

- Supposed new features aren't showing available

- Failed to process payment to provider twice

  2 Reported Issues: 😵🆘🛟🚨📢

Robert J. Deacon
2022-11-15

app on android phone does not work but it does work on my desktop

Kaleb
2022-07-20

I can login in online. But not on the app. It says my username and password are invalid. Also, I’m sure it’s the correct app.

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Common Aetna Health Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Aetna Life Insurance Company, developers of Aetna Health.


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Developer: Aetna Inc




About this app

Members in select plans may not be eligible yet, but we’re continually working to expand access.  With just a few taps, you can find a doctor, see claims and plan information, and access your ID card.  The Aetna Health℠ app helps you stay on top of your health care when and where it works for you.  You can even talk with a doctor anytime by phone or video. It’s simple.  We’re also continuously adding new features and functionality to improve your experience.  AetnaHealth is available to most Aetna members.  If you aren’t eligible today, check back in a few months.  And, it’s all in the palm of your hand.  Aetna and MinuteClinic inside select CVS Pharmacy and Target locations (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies.