Aetna Health app not working? crashes or has problems?

Aetna Health Status

Published by on 2023-12-14

The Aetna Health℠ app helps you stay on top of your health care when and where
it works for you. With just a few taps, you can find a doctor, see claims and
plan information, and access your ID card.


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problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
200.0%

Crashes
100.0%


Reported Issues: 2 Comments

By Robert J. Deacon   1 year ago


app on android phone does not work but it does work on my desktop

By Kaleb   1 year ago


I can login in online. But not on the app. It says my username and password are invalid. Also, I’m sure it’s the correct app.


Common dislikes about Aetna Health app

- IU is misleading

- Doesn't appear that much testing was done prior to deployment of the latest mobile app release

- Face ID login broke

- Supposed new features aren't showing available

- Failed to process payment to provider twice



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Common Aetna Health Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Aetna Life Insurance Company, developers of Aetna Health.


100% Contact Match

Developer: Aetna Inc

E-Mail: [email protected]

Website: Visit Aetna Health Website

77.42% Contact Match

Developer: Aetna Inc

E-Mail: [email protected]

Website: Visit Aetna Inc Website



About this app

Members in select plans may not be eligible yet, but we’re continually working to expand access.  With just a few taps, you can find a doctor, see claims and plan information, and access your ID card.  The Aetna Health℠ app helps you stay on top of your health care when and where it works for you.  You can even talk with a doctor anytime by phone or video. It’s simple.  We’re also continuously adding new features and functionality to improve your experience.  AetnaHealth is available to most Aetna members.  If you aren’t eligible today, check back in a few months.  And, it’s all in the palm of your hand.  Aetna and MinuteClinic inside select CVS Pharmacy and Target locations (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies. 



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