Razor Micromobility app not working? crashes or has problems?

Razor Micromobility Status

Published by Razor USA on 2023-11-05

Razor's Micromobility app allows you to ride Razor electric scooters (along with
scooters and bikes of participating partners) virtually anywhere around your
community. You can pick them up and drop them off wherever it's most convenient
for you.

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Common dislikes about Razor Micromobility app

- App kept crashing

- Difficult to end ride

- Won't scan license

Have a Problem with Razor Micromobility? Report Issue

Common Razor Micromobility Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Razor Micromobility app on iOS and Android devices. Solve all Razor Micromobility app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Razor Micromobility iPhone Issues and Solutions

Razor Micromobility iOS app crashes, not working, errors
Razor Micromobility iOS app network issues
Razor Micromobility on iOS has black/white screen

Razor Micromobility Android App Issues and Solutions

Razor Micromobility has errors/crashing/not working
Razor Micromobility server network connectivity issues
Razor Micromobility has black screen

Razor Micromobility iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Razor Micromobility app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Razor Micromobility app crashes or not working on Iphone (iOS):

Close and restart the Razor Micromobility app on iPhone
Update Razor Micromobility app to the Latest Version for iOS
Uninstall and reinstall Razor Micromobility iPhone app
Update your iPhone to the latest iOS version

Fix Razor Micromobility on iPhone unable to connect to server/internet connection issues::

To resolve Razor Micromobility network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Razor Micromobility black/white screen (blank screen) on iPhone:

Follow the Razor Micromobility iOS app troubleshooting guide Here →

Razor Micromobility Android App Issues and Solutions

Fix Razor Micromobility not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Razor Micromobility app issues:

Force Stop the Razor Micromobility App
1. On android, goto "Settings" » click Razor Micromobility app. » click "Force Stop".

Update Razor Micromobility to the latest version on PlayStore

Clear Razor Micromobility App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Razor Micromobility app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Razor Micromobility.

Fix Razor Micromobility unable to contact server/ Razor Micromobility internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Razor Micromobility » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Razor Micromobility » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Razor Micromobility on android.

Solve Razor Micromobility black/white screens issue on Android:

Follow the Razor Micromobility android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Razor USA, developers of Razor Micromobility.

42.11% Contact Match

Developer: Razor USA

E-Mail: [email protected]

Website: Visit Razor Micromobility Website

About this app

Razor's Micromobility app allows you to ride Razor electric scooters (along with scooters and bikes of participating partners) virtually anywhere around your community. Since 2000, Razor has been the global leader in scooters, and over that time we've made millions of electric scooters. Commuting just became a lot easier -- trips for coffee, shopping, entertainment, using public transit, or just visiting with friends are now simple, convenient, and accessible. That's why our scooter offers a great, fun and comfortable ride for wherever you're heading. You can simply find a scooter near you, scan the code, and you're off! You can pick them up and drop them off wherever it's most convenient for you. Download RazorMicromobility and get riding right away!