Are you having issues? Select the issue you are having below and provide feedback to Recreation.gov.
- Campground site maps could be more informative
- More pictures could be added
- Legend telling you which campsites are available, first come or not available would be helpful
- Error messages when adding to cart or modifying reservations
- Have to put in annual pass number at checkout, but then you don’t
Won't accept payment. Denied across different devices, browsers, apps, and cards.
Won’t accept payment
App AND website REFUSE to accept payment over three different devices and 6 different cards. It’d be nice to visit parks if you could actually pay to do so.
website won't accept payment on multiple cards. No other options to pay.
Site will not accept payment for reservations
Cannot establish password. It meets criteria and they match exactly but it will not receive it
Trying to sign up to the Phone app. Every time I make a login it says that the connection was lost. I am not able to sign up for the Phone app. I would like to know what I need to do.
Trying to pay for Arches reservation. Tried two different credit cards. Receive messages "trouble processing payment". Can you help?
The map doesn't show roads just dots where campgrounds are located. Both on the computer and mobile.
It won’t let me set my password. It passes requirements multiple times and then still says error that it does not meet requirements. What a dumb app that makes me make an account to pay for campsite versus checkout as a guest. The camp host knocked my window at 4am waking me up about payment and complaining. I obviously couldn’t pay at night and couldn’t pay in the morning either. I tried again, at 4am, multiple emails multiple different passwords that all meet requirements, they all fail. Camp host said she can’t process my payment manually so I can’t even pay with her.
Won't accept any credit card payments I've tried several.
won't take my payment
Won't take my payment
Trying to process payment for porcupine bay lake roosevelt reservations. Keeps saying this is an error retry. ?
app and website won't accept payment, but they will let me add campsites to my cart - it just won't be process my cc, tried multiple times and the charges show up pending on my cc
It shows camps site as available but won't let me add it to cart. Tried on the PC and cell phone. Same issue.
If using the iPad the available dates are not accurate. If I switch to a windows computer and the web version all is good.
Cannot apply dates in Recreation.gov app on iPad
Can not “apply dates” when trying to make a reservation using iPad. Works on iMac and iPhone. Very frustrating!
Still can not set dates for reservation of campsite on an iPad, April 4, 2022. I see others having the same issues.
Same problem on iPad dates won’t apply iPhone works fine
I contacted rec.gov about not being able to use the apply dates on my ipad. I told them it worked on my iphone. They sent back a unique solution. They told me to just use my iphone or another computer. Problem solved?
Trying to get last spot at twin lakes campground SC and the app keeps rejecting payment info. Have triple checked accuracy and tried 3 separate cards…
Cannot find campgrounds on Pixel 6 phone, works OK on my iPad. It had previously worked fine on the Pixel 6.
Same problem: Dates will not “Apply” when using iPad (iPhone works fine). All systems fully up-to-date and device is less than 1 year old.
Same problem. When I hit apply dates on my iPad nothing happens. Works fine on my iPhone. Any suggestions.
Same problem, I select check in, check out dates, hit apply, no response. Updated software, deleted and reinstalled app, no luck. Apple device.
Who would design a program to have 3.3 million trying for 220,000 entry tickets on one day at one hour? Entrance to Yosemite on March 23
When I look at dates and hit the apply button, it does not work. My iPad and app are up to date. I do not have this problem on my iPhone.
Im trying to look at dates of sites and the apply button will not work. Is there a setting in my iPad I need to change or is this a problem on the app side?
Complete guide to troubleshoot Recreation.gov app on iOS and Android devices. Solve all Recreation.gov app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Booz Allen Hamilton Inc., developers of Recreation.gov.
E-Mail: recgovhelp@bah.com
Website: 🌍 Visit Recreation.gov Website
Privacy Policy: https://www.recreation.gov/privacy-policy
Developer: Booz Allen Hamilton, Inc.
Return to your favorite spot or discover a new one by searching for the campsite that’s right for you. The Recreation. gov app helps you find and book campsites and experiences, review location details for your trip, and quickly access information on existing reservations from almost anywhere. Get out there, experience America, and bring home a story! The Recreation. gov mobile app is your on-the-go solution for reserving thousands of incredible camping destinations. Whether you’re booking a weekend getaway or planning your next cross-country road trip, federal recreation activities and outdoor adventures start with Recreation. gov.