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⚠️ Most reported problems ⚠️
Something else
65.2%

Not working
15.2%

Login
8.7%

Connection
6.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Recreation.gov Problems 🔥

- Campground site maps could be more informative

- More pictures could be added

- Legend telling you which campsites are available, first come or not available would be helpful

- Error messages when adding to cart or modifying reservations

- Have to put in annual pass number at checkout, but then you don’t

📋 30 Reported Issues:

T
Travis 2024-04-01

Won't accept payment. Denied across different devices, browsers, apps, and cards.

H
Hallie 2023-11-25

Won’t accept payment

C
Conner Shaffer 2023-11-25

App AND website REFUSE to accept payment over three different devices and 6 different cards. It’d be nice to visit parks if you could actually pay to do so.

V
Vicki H 2023-11-25

website won't accept payment on multiple cards. No other options to pay.

M
Melissa Holladay 2023-07-06

Site will not accept payment for reservations

S
Shelley Essick 2023-05-12

Cannot establish password. It meets criteria and they match exactly but it will not receive it

D
Daniel Rosene 2023-04-03

Trying to sign up to the Phone app. Every time I make a login it says that the connection was lost. I am not able to sign up for the Phone app. I would like to know what I need to do.

T
Teri Majkowski 2023-01-16

Trying to pay for Arches reservation. Tried two different credit cards. Receive messages "trouble processing payment". Can you help?

J
John Chlebowski 2022-12-26

The map doesn't show roads just dots where campgrounds are located. Both on the computer and mobile.

M
Mannan Javid 2022-11-15

It won’t let me set my password. It passes requirements multiple times and then still says error that it does not meet requirements. What a dumb app that makes me make an account to pay for campsite versus checkout as a guest. The camp host knocked my window at 4am waking me up about payment and complaining. I obviously couldn’t pay at night and couldn’t pay in the morning either. I tried again, at 4am, multiple emails multiple different passwords that all meet requirements, they all fail. Camp host said she can’t process my payment manually so I can’t even pay with her.

M
Maria Zuza 2022-10-16

Won't accept any credit card payments I've tried several.

C
Christopher Lane 2022-08-16

won't take my payment

A
Albert Schenkel 2022-08-02

Won't take my payment

K
Kellie Reilly 2022-06-26

Trying to process payment for porcupine bay lake roosevelt reservations. Keeps saying this is an error retry. ?

K
Katie 2022-06-10

app and website won't accept payment, but they will let me add campsites to my cart - it just won't be process my cc, tried multiple times and the charges show up pending on my cc

E
Edward Salazar 2022-05-30

It shows camps site as available but won't let me add it to cart. Tried on the PC and cell phone. Same issue.

K
Kelly Morgan 2022-05-10

If using the iPad the available dates are not accurate. If I switch to a windows computer and the web version all is good.

C
Calderazzo Michael 2022-04-24

Cannot apply dates in Recreation.gov app on iPad

K
Karl Metter 2022-04-22

Can not “apply dates” when trying to make a reservation using iPad. Works on iMac and iPhone. Very frustrating!

B
Bill Moore 2022-04-20

Still can not set dates for reservation of campsite on an iPad, April 4, 2022. I see others having the same issues.

A
Al Bingham 2022-04-19

Same problem on iPad dates won’t apply iPhone works fine

M
Mike 2022-04-18

I contacted rec.gov about not being able to use the apply dates on my ipad. I told them it worked on my iphone. They sent back a unique solution. They told me to just use my iphone or another computer. Problem solved?

W
Will Fredregill 2022-04-13

Trying to get last spot at twin lakes campground SC and the app keeps rejecting payment info. Have triple checked accuracy and tried 3 separate cards…

B
Bill Moore 2022-04-11

Cannot find campgrounds on Pixel 6 phone, works OK on my iPad. It had previously worked fine on the Pixel 6.

C
Cunningham Dennis 2022-04-08

Same problem: Dates will not “Apply” when using iPad (iPhone works fine). All systems fully up-to-date and device is less than 1 year old.

C
Cindy 2022-04-03

Same problem. When I hit apply dates on my iPad nothing happens. Works fine on my iPhone. Any suggestions.

D
David Witner 2022-04-02

Same problem, I select check in, check out dates, hit apply, no response. Updated software, deleted and reinstalled app, no luck. Apple device.

P
Priscilla V Holberton 2022-03-23

Who would design a program to have 3.3 million trying for 220,000 entry tickets on one day at one hour? Entrance to Yosemite on March 23

T
Theresa 2022-03-22

When I look at dates and hit the apply button, it does not work. My iPad and app are up to date. I do not have this problem on my iPhone.

V
Valerie Sarver 2022-03-22

Im trying to look at dates of sites and the apply button will not work. Is there a setting in my iPad I need to change or is this a problem on the app side?

Showing 1-30 of 30 reported issues:

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‼️ Outages Happening Right Now

  • Mar 21, 2025, 03:00 AM

    a user from Little Rock, United States reported problems with Recreation.gov : Login

  • Mar 17, 2025, 03:40 PM

    a user from Opelika, United States reported problems with Recreation.gov : Not working

  • Feb 25, 2025, 03:43 AM

    a user from Denver, United States reported problems with Recreation.gov : Connection

  • Feb 25, 2025, 03:38 AM

    a user from Olathe, United States reported problems with Recreation.gov : Connection

  • Feb 24, 2025, 08:51 PM

    a user from St Louis, United States reported problems with Recreation.gov : Connection

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