Contact Razor Micromobility Support
Published by Razor USA on 2023-11-05 About: Razor's Micromobility app allows you to ride Razor electric scooters (along with
scooters and bikes of participating partners) virtually anywhere around your
community. You can pick them up and drop them off wherever it's most convenient
for you.
How to Contact Razor Micromobility Customer Service/Support
Listed below are our top recommendations on how to get in contact with Razor Micromobility. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Razor Micromobility. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Razor USA
42.11% Contact Match
Developer: Razor USA
E-Mail: [email protected]
Website: Visit Razor Micromobility Website
Privacy & Terms:
Reported Issues: 4 Comments
By William Sullivan
2 years agoPlease remove a Razor scooter that has been parked on a sidewalk in Washington, D.C. a few days. It is at the northeast corner of 50th and B Streets, SE, Washington, DC 20019. The QR Code is JYRF. Thank you.
By thecassychase
Over charged. Customer services is horrible
I was only on maybe 10 minutes it was a struggle getting the app up anyways it kept crashing. Then after the ride I had to end it multiple times before I left because the app just kept crashing. I was charged for 60 minutes I contacted customer service and they said that I shouldn’t have walked away from the scooter why should I a customer sit there for 20+ minutes trying to end a ride. 10/10 don’t recommend the other scooter and bike rental companies are so much better. I do not trust this company as they wouldn’t give me a refund for the time I did not use the scooter.
By 90nate
Wouldn’t know
I downloaded this app and it won’t scan my license…. It’s perfectly in focus but the scanning part is way above where my license actually is and the only option is to use a passport which I didn’t carry to the park obviously. I’ve tried closing re downloading all the tricks and nothing works my fiancé was able to get it to work and two of the scooters weren’t actually available even though these said they were…. Not impressed at all
By ToadCrumb
Can’t even sign up
App won’t send a text to activate. Tried several times on and off wifi.
Have a Problem with Razor Micromobility? Report Issue
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Why should I report an Issue with Razor Micromobility?
- Pulling issues faced by users like you is a good way to draw attention of Razor Micromobility to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Razor Micromobility customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Razor Micromobility.
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