MUBI GO Status

Last Updated on 2024-07-23 by MUBI, Inc.

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Common MUBI GO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MUBI GO app on iOS and Android devices. Solve all MUBI GO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MUBI GO iPhone Issues and Solutions

MUBI GO iOS app crashes, not working, errors
MUBI GO iOS app network issues
MUBI GO on iOS has black/white screen

MUBI GO Android App Issues and Solutions

MUBI GO has errors/crashing/not working
MUBI GO server network connectivity issues
MUBI GO has black screen

MUBI GO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MUBI GO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MUBI GO app crashes or not working on Iphone (iOS):

Close and restart the MUBI GO app on iPhone
Update MUBI GO app to the Latest Version for iOS
Uninstall and reinstall MUBI GO iPhone app
Update your iPhone to the latest iOS version

Fix MUBI GO on iPhone unable to connect to server/internet connection issues::

To resolve MUBI GO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MUBI GO black/white screen (blank screen) on iPhone:

Follow the MUBI GO iOS app troubleshooting guide Here →

MUBI GO Android App Issues and Solutions

Fix MUBI GO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MUBI GO app issues:

Force Stop the MUBI GO App
1. On android, goto "Settings" » click MUBI GO app. » click "Force Stop".

Update MUBI GO to the latest version on PlayStore

Clear MUBI GO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MUBI GO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MUBI GO.

Fix MUBI GO unable to contact server/ MUBI GO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MUBI GO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MUBI GO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MUBI GO on android.

Solve MUBI GO black/white screens issue on Android:

Follow the MUBI GO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MUBI, Inc., developers of MUBI GO.

Verified email

Contact e-Mail: [email protected]

About this app

With MUBI GO, watching great cinema in theaters and at home is simple, convenient and affordable. • Every week, MUBI GO picks a film recently released in theaters and provides you with a free ticket to see it. • MUBI GO includes access to a curated selection of films to stream on your TV, computer, tablet, console or phone. Watch the best new films in theaters, hand-picked by MUBI each week. Plus get access to MUBI's curated streaming service, with a new film added every day. Available in select theaters in New York City. Entry is subject to availability. If you have any problems, comments or suggestions for improving our app, please contact us at support@mubi. com.