Contact MUBI GO Support
Company Name: MUBI, Inc.
About: Watch the best new films in theaters, hand-picked by MUBI each week.
Plus get
access to MUBI's curated streaming service, with a new film added every day.
MUBI GO Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MUBI, Inc.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit MUBI GO Website
Privacy Policy: https://mubi.com/privacy_policy
Developer: MUBI
Privacy & Terms:
https://mubi.com/mubi_go_terms_of_service
Can I trust MUBI GO app?
Protect your data and wallet. We investigate the developer's website (Mubi.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
The Worst Customer Service
by Nicole Echo
The app stopped working when I got to a cinema to use it even though my phone says I have a subscription. I emailed the customer support team and they told me I needed to upgrade my account online even though I’ve subscribed via my phone. I tried to do this, but there is no option to upgrade via the link they sent. Of course, there is also no phone number to call to figure out what the problem is. Mubi Go has wasted my time and my money.
Bait & Switch
by Mo 1234567
I got an email about a new movie available for MUBI subscribers. I tried to get a free ticket but the last day for free tickets was 10/20… the movie didn’t open in Portland until 10/21. So the whole thing was an empty promise. Worse than offering nothing at all.
Stubborn about sharing location data
by Sinterklaas 627184
The app is stubborn about getting precise location data at all times. No opportunity to hand pick cinemas like eg AMC does. I want to go to the movies not get a new stalker. Not worth it.
Have a Problem with MUBI GO: Curated Cinema? Report Issue
Why should I report an Issue with MUBI GO: Curated Cinema?
- Pulling issues faced by users like you is a good way to draw attention of MUBI GO: Curated Cinema to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MUBI GO: Curated Cinema customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MUBI GO: Curated Cinema.
