Are you having issues? Select the issue you are having below and provide feedback to TCP Smart.
-No longer allows you to control your products outside your home
-App registration is impossible due to white ink on white background
I woke up this morning and all my TCP smart lights were offline, I have 2 seperate bands for broadband. 5Gz and 2.4Gz which I keep seperate for all my smart products to connect to the 2.4. All my other smart items are connected to my Google home apart from all my TCP lights that are offline this morning. And had no issues in 3 years. I removed one of the lights from my TCP app and tried to readd but its not connecting to the cloud on readd and nothing to do with 2.4Gz connection...yet I can turn all lights on and off in the app. But in Google home they ain't syncing... its like your server isn't functioning with Google home and your server isn't letting me add a new. So looks like everything I have issue with is TCP. Please fix this ASAP as all my lights in house are yours.
Can’t find account number to log in. Thanks
Complete guide to troubleshoot TCP Smart app on iOS and Android devices. Solve all TCP Smart app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TCPi, developers of TCP Smart.
Remote control your smart home devices anywhere. 3. Devices sharing with your family; 4. TCP smart, fit, connect, play: 1. Easy connecting, easy controlling; 2. One App controls multiple devices; 5.