Popeyes® Software

I order 3 different times and each time the restaurant had no clue I made I order ! I ended up waiting for almost 1 hour while they tried to figure it out ! One of the order I needed up not receiving because the restaurant didn’t believe me when I even showed them the receipt and message. So know I’m out $26 and out of patience .. they really need to fix the app if they are going to continue offering it as an option .

App keeps going to a blank screen that says “Updating” for a few minutes and then says the update failed, won’t let me use the app. Only way to fix it is to delete the app and download it from the App Store again. Once it’s downloaded again, you have to sign in by having a link sent to your email. Sometimes my email opens the link in Safari rather than the this app app, so I just can’t sign in. Sometimes rebooting the phone helps with the email link issue, but I really don’t think that should be necessary. I’ve had to go through deleting and reinstalling and trying to log back in three or four times now. Seems like the issue come up every week or so and it’s getting old.

I never had such a complicated horrible experience with any fast food online service or delivery company. I downloaded the this app app and placed an order which I waited over an hour half to not receive my order the person who was suppose to deliver my order through the “this app app” took my order took my food didn’t even attempt to deliver pretended and stole my food. Which you the way I ordered for my kids and I. What type of person no what type of (human being would take from out of child’s mouth) after I told her it was for kids she refused to bring my order . This is stealing I contacted guest support for the app the rep: Brian was very unpleasant didn’t voice no concern nor saw nothing wrong with what this person has done. They are very unaware they don’t even know who or what delivery service was suppose to deliver my food. They didn’t offer me anything for this terrible inconvenience I encountered. Horrible I wouldn’t give any stars but it’s not an option their app is horrible I will never use it again and don’t recommend to anyone.