Popeyes app not working? crashes or has problems?

Popeyes Status

Published by Popeyes Louisiana Kitchen, Inc. on 2023-12-14

Features: Mobile Ordering: Order with the app for delivery or pick-up. Mobile
Coupons: Get exclusive access to the best mobile-only deals.

I have a problem with Popeyes

Are you having issues? Select the issue you are having below and provide feedback to Popeyes.

User reports:
App has problems

User reports 6

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

200.0%

Not working

66.7%

Crashes

16.7%

Reported Issues: 12 Comments

By Mike Allocco 2 months ago

USED IT LAST NIGHT WITH NO PROBLEM...TODAY SAYS RESTAURANT IS UNAVAILABLE

By Michael Chunka 4 months ago

Wish to update credit card info

By Gerald 5 months ago

App not in the Play Store anymore

By Darlene Neapollioun 5 months ago

App not working on my android at all.

By Terri 6 months ago

Received message to update app on Samsung phone. After attempting to do so, message said app won't work on my phone. Why not?

By Sheri Holmes 7 months ago

I was notified to update my apps. Popeyes app wouldn't update. I was told to uninstall and reinstall. After uninstall I went to Google and Popeyes was not even there. I had rewards and credit and now they're gone. Very upset.

By Sonya 10 months ago

Unable to apply or sign into account. Unable to purchase food after clicking on rewards

By Leslie 11 months ago

I can't pay for my items

By Luis Hernandez 1 year ago

My app accepted my order. Took my money. But 2 days later. My order is still processing

By PJ 1 year ago

The digital Customer Service Section of the Popeyes App just stops responding when I request to escalate to an Agent.

By Mildred Sitka 1 year ago

App keeps giving me bank card error altho it's the exact same card I have used for 2 yrs. I use it for everything. Nobody fixes it they just blame it on bank. Bank says it's the merchants error

By Bernadette Benson 1 year ago

App won’t load

Common dislikes about Popeyes app

- No way of knowing if the store is out of something

- No authority to refund money if they don’t have something

- ETA is extremely off

- Ignores offers and charges for each item in the offers separately

- Can't include Tuesday special of 2 pieces for $2.79 in the app

Have a Problem with Popeyes®? Report Issue

Common Popeyes Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Popeyes app on iOS and Android devices. Solve all Popeyes app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Popeyes iPhone Issues and Solutions

Popeyes iOS app crashes, not working, errors
Popeyes iOS app network issues
Popeyes on iOS has black/white screen

Popeyes Android App Issues and Solutions

Popeyes has errors/crashing/not working
Popeyes server network connectivity issues
Popeyes has black screen

Popeyes iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Popeyes app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Popeyes app crashes or not working on Iphone (iOS):

Close and restart the Popeyes app on iPhone
Update Popeyes app to the Latest Version for iOS
Uninstall and reinstall Popeyes iPhone app
Update your iPhone to the latest iOS version

Fix Popeyes on iPhone unable to connect to server/internet connection issues::

To resolve Popeyes network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Popeyes black/white screen (blank screen) on iPhone:

Follow the Popeyes iOS app troubleshooting guide Here →

Popeyes Android App Issues and Solutions

Fix Popeyes not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Popeyes app issues:

Force Stop the Popeyes App
1. On android, goto "Settings" » click Popeyes app. » click "Force Stop".

Update Popeyes to the latest version on PlayStore

Clear Popeyes App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Popeyes app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Popeyes.

Fix Popeyes unable to contact server/ Popeyes internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Popeyes » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Popeyes » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Popeyes on android.

Solve Popeyes black/white screens issue on Android:

Follow the Popeyes android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Popeyes Louisiana Kitchen, Inc., developers of Popeyes.

77.78% Contact Match

Developer: Popeyes Louisiana Kitchen, Inc.

E-Mail: [email protected]

Website: Visit Popeyes Website

60.87% Contact Match

Developer: GlobalFood

E-Mail: [email protected]

Website: Visit GlobalFood Website

About this app

Mobile Ordering: Order with Popeyes for delivery or pick-up. Mobile Coupons: Get exclusive access to the best mobile-only deals. Restaurant Locator: Find your closest this app® and see their hours.