1. We started this by facilitating door-to-door delivery, but we see this as just the beginning of connecting people with possibility -- easy evenings, happier days, bigger savings accounts, wider nets and stronger communities.
2. DoorDash offers the greatest selection of your favorite local and national restaurants -- more than 310,000 menus across 4,000+ cities in the U.S.,Canada and Australia.
3. If a no-contact delivery is requested, the Dasher will know you want them to leave your food in a safe place and alert you when it’s ready for pickup.
4. DashPass offers lower service fees and $0 delivery fees, with thousands of local restaurants recently added.
Delivery anywhere you are. DoorDash offers the greatest selection of your favorite local and national restaurants, convenience stores, and grocery stores -- more than 310,000 menus across 4,000+ cities in the U.S.,Canada and Australia. Spend more time doing the things you love — we'll take care of the rest. First month, $0 delivery fees. Restrictions apply: https://drd.sh/tF5uns/ SIGN UP FOR DASHPASS Get unlimited $0 delivery fees on the best of your neighborhood from restaurants, grocery stores, convenience stores, pet stores, and more. Plus, DashPass members get access to exclusive items and offers, 10% off eligible orders thanks to reduced service fees, and 5% back on eligible Pickup orders. Your first 30 days on DashPass are free, then $9.99/month. Cancel anytime. RESTAURANTS AND MORE, JUST A FEW TAPS AWAY Discover local, on-demand delivery or pickup from restaurants, nearby grocery and convenience stores, and more. Get what you need faster with quick and easy ordering. NO-CONTACT DELIVERY Deliveries are now left at your door by default and you have the choice to select “Hand it to me” if you prefer. If a no-contact delivery is requested, the Dasher will know you want them to leave your food in a safe place and alert you when it’s ready for pickup. SCHEDULE DELIVERIES Advance ordering allows you to get your food when it's most convenient for you. REAL-TIME TRACKING See when your order will arrive. From food quality to prep-times to traffic to weather, we've factored in all the elements that come between you and your food. NO MINIMUMS Order as little or as much as you want. PAYMENT Conveniently pay via Apple Pay or credit card. ABOUT DOORDASH DoorDash is a technology company that connects people with the best in their cities. We do this by empowering local businesses and in turn, generate new ways for people to earn, work and live. We started this by facilitating door-to-door delivery, but we see this as just the beginning of connecting people with possibility -- easy evenings, happier days, bigger savings accounts, wider nets and stronger communities. Growing every day and currently serving over 4,000 cities across the United States, Puerto Rico, Canada, and Australia. National partners include: Chick-fil-A, Burger King, Wendy’s, Chipotle, The Cheesecake Factory, Outback Steakhouse, Panera, Chili's, Subway, Dunkin’ Donuts, Jamba Juice, Panda Express, Moe's Southwest Grill, P.F. Chang’s, Denny’s, Buffalo Wild Wings, Papa John's, California Pizza Kitchen, Papa Murphy’s, Jack in the Box, Five Guys, Boston Market, Red Robin, TGI Friday’s, Red Lobster, Qdoba Mexican Eats, El Pollo Loco, Noodles & Company, Buca di Beppo, White Castle, SmashBurger, Schlotzsky’s, and many more. Notice at Collection (California Residents): https://help.doordash.com/consumers/s/privacy-policy-us#section-11 Visit doordash.com to learn more.
I wish I could give them less
I have ordered from this app 5 times between my girlfriend and I. We have not a signal time received our food on time or even with in the first estimate of time and this time I order at 9:40 and the app tells me the order went through and takes my money. I patiently waited until the 10:33 when the first estimate was up and then it pushed it back until 10:53, Mind you we live about 3 minutes away but we have a newborn and did not want to take our child out at night while it’s freezing, so over an hour is just insane, so I used the chat to see what was going on to find out that their system is just pushing back the time but that they can’t actually send the food because there system stops working with Taco Bell at 10. So I wait an hour after they knew the food would not be able to be sent for it to be figured out. Also the chat agent gave me that info and asked if I would like them to reassign the driver to get the food, when I asked why that wasn’t done in the first place he told me that the restaurant was closed for them and they could not send the food and then asked if I would like to cancel the order. If you get the agent “Jesus B” expect to be run around before getting a real answer. I will only be using door dash from now on, they have more options anyways.
Horrible delivery app and service
This app is horrible and so is their service. There have been multiple occasions with coworkers and friends of mine where the food has just never made it to them. It happened to me today. We couldn't get ahold of my Dasher after the app was telling me for 30 min that they were on their way to the restaurant. I called the restaurant and they said no one ever came to pick up the food. Then when I finally got in contact with door dash help chat they told me they were experiencing a language communication with the driver and couldn't give me an answer as to why she never picked up my food. They then assigned me a new dasher, to which on top of my already waiting 40 min for my food to NOT arrive, would now take another plus hour. Their only action to reconcile this HUGE inconvenience was a $5 credit for my next delivery with them. Not a refund. They didn't offer me the refund until they said they would need to cancel the order completely. They wasted my time. And they had complete horrible service and refused to fix the problem that they were responsible for. Why would I want a $5 credit when I will never be using your service again after this horrible incident?! Unbelievable. Unreliable. Unacceptable.
Husband ordered food for our kids after I got back from a 12 hour flight from Europe. Our order from Wendy’s was wrong and when asking the dasher where our chili or second salad was he merely shrugged, said this is all he was given and it was Wendy’s fault and to call door dash. When I went to Wendy’s, they blamed the dasher. Meanwhile something that was supposed to make my life simpler and cost more then it was worth wound up taking twice as long. I received no apology from the dasher or Wendy’s. I don’t think it’s inappropriate to expect the dashers to double check the food the same way I might on the way of if drive through line. This won’t make up for everything, but at a minimum it’s a dashers job to at least ensure the approximate number of items are accounted for. Two salads, two chilis, two fries and two burgers looks a lot different than one salad, two burgers and two fries. I don’t understand how this all works and it’s not my job to understand. I do, however, expect kindness and an apology when there’s an oversight that I not only have to drive out for but also pay out of pocket for - a second time. This appears to be basic customer service that’s missing. Disappointed with this dasher.