Relax and dive into a great story! Enjoy our bestselling series for free.
Millions of readers can’t get enough of our library of unputdownable novels.
Are you having issues? Select the issue you are having below and provide feedback to GALATEA.
By Kimberly 6 months ago
Trying to unlock the next chapter. Bought points, never received them. Tried to buy the subscription, errored out. I just want to pay and unlock the chapter to keep reading?!!
By Emm 9 months ago
I was reading a book I can't remember the title but it was about a girl whose parents died and this guy who I guess was a friend helped her through it and they ended up becoming a couple I never got to finish reading it's completely missing from the app please help me fing it again
By Krishaunya Gittens 1 year ago
Hi good day, it is not loading so i can purchase points it says " oop ! There was an error!" And "there was an issue with loading subscription products, press reload button or try again later." And it never loads.... ever.
By Michele W 1 year ago
Purchase chapters relocked and will not open. Contacted support, heard back for the last time in November of last year that it was being worked on, then radio silence. No correction or update.
By Sandy Harris 1 year ago
App is frozen. If I delete I will have to repay. What do I need to do?
By ila 1 year ago
Keep getting a can't unlock chapter, please try again later error message but I've paid for an annual membership. I've cleared cache and deleted and reinstalled the app. I see others have also had this complaint. I sent a ts report to Galatea but they haven't responded other than to ask for my user id. What do I do to fix this?
By Sandra Calhoun 1 year ago
My Galatea app won’t open today. 3/18/2923
By Kelly 1 year ago
I try to open my app and it just shuts down and never really opens. I have purchased the year membership and have not had problems until,today. It will not open.
By LissyLiz 1 year ago
The App will not open, no matter what I do. If I delete the App it gives a message saying everything will be deleted. Very frustrating, I've emailed the support team, up to now, no one has answered.
By Victoria jane Bethlehem 1 year ago
I have purchased 500+ tokens and am in the middle of reading a book, using the tokens to gain access chapter by chapter. Now, at chapter 17 in the book I can't proceed further without being asked to sign an annual subscription! Yet I still have some 420+ tokens remaining. How do I revert back to applying the tokens especially given I have paid for such! Very frustrating.
By Nella Harper 1 year ago
Again this is so frustrating!!! There is no excuse that I’m paying $70.00 a year and having to go through all this crap! I expect to be able to read whenever I like. I’ve already paid my subscription and I’m not paying $46.00 a month for you to do your jobs. When you pay for something you expect it to work. Pease fix my subscription and open my app back up. I’m also not paying another $70.00
By Leslie 1 year ago
My book won’t load
By Stacy Fraley 1 year ago
I cannot open my pages or my Galatea app. I’m aggravated and I pay by the year! Send me some suggestions please. Thank you
By Benardette 1 year ago
My app doesn’t open, when I click on it, it shuts down after a few seconds.
By jeannine charland 1 year ago
App will not open. this is crazy. Says to uninstall app and reinstall. i can't i will lose everything. Says as you click on uninstall you will lose everything.
By Velma Wachausen 1 year ago
It won’t open
By 1973 1 year ago
I’m trying to read next chapter but the Galatea app won’t load on my iPhone
By Vanessa bozek 1 year ago
My app is not loading. I was reading books and it won’t load. What is my next option?
By App won't open 1 year ago
App closes immediately when I try to open, with an error that this app has a bug & to wait for an update from the developer.
By Toya 1 year ago
Yeah this app is good if it works. I need a refund
By Connie Burns 1 year ago
Is there a way to get the galatea app on my kindle fire tablet?
By Rose Lutz 1 year ago
Content will not load. Returns to Home Screen. This started happening after Galatea had an app update today.
By Angelina 1 year ago
My Galatea app won’t open
By Milena 1 year ago
App will not load at all…
By Coral Lee Paton 1 year ago
App will not load after uninstall, reinstall, network reset and IOS update. grrrrrrr
By Coral Lee Paton 1 year ago
App will not load after uninstall, reinstall, network reset and IOS update. grrrrrrr
By Kristina Case 1 year ago
Ap wont open keeps returning to my home scree paid for a year and can’t access it what can I do have tried everything I can think of
By Renee 1 year ago
Not working what is the solution? Paid for a year and unable to access. Please help!
By Alison 1 year ago
App not loading. Tries to load then goes back to Home Screen.
By Katrina 1 year ago
App not loading. Tires to load then goes back to Home Screen.
By Sandra Rhodes 2 years ago
I have to tap to get the next sentence of the story. It also keeps returning to a previous sentence instead of moving forward and continues to do this over and over again. This is the second time this has happened. Last time was about a week ago. It mysteriously corrected itself after several days.
By Trina 2 years ago
The app won’t load in my phone. The screen goes black then closes without loading.
By Rebekah Grant 2 years ago
I bought 3 months of membership. I have a lot of problems with this app but the most irksome is the wait for chapters. There is a no wait with the membership. Please fix this . Thank you Rebekah Grant
By Dd 2 years ago
I paid for a year and for the past week I cannot access the app and before it was hit or miss getting on. This is unacceptable.
By Sue Worcester 2 years ago
Can open app….. when I get it open it crashes
By Richelle Tomer 2 years ago
It won't let me past the 18+ page! I see it but it won't let me see the answers to reply!
By Linda caron 2 years ago
Not working what is the solution? Paid for a year and unable to access
By Sue Zak 2 years ago
My app on the IPhone stopped with the latest upgrade!
By Katie Blome 2 years ago
I try to open The Millennium Wolves and it pops up with a white box that says... Error occured Cannot load the_millennium_wolves_2 I just updated the app. I have tried switching my wifi connections. I freed up storage space. I'm not sure why it's not working but I would love to resume reading. Can someone help me?
By Patricia Fernandez 2 years ago
It’s been 4 days since it stopped working!!! I payed for a year it and I expect to get to use it for that time!!! Fix it!!!
By Patricia Fernandez 2 years ago
I have been trying to open app for two days and it won’t let me!!! What can be done?
By Donna 2 years ago
App is not loading sits at start screen and doesn’t display at all. Using iPhone it was fine before the latest app upgrade it insisted needed to be done
By Lori 2 years ago
My background sounds aren’t working. Anyone know why????
By Amy Pacheco 2 years ago
I have been trying to 2 days to read “my books”, and every time is says “error can’t load chapters”. Ridiculous already. Restarted, deleted and reinstalled app and still not working.
By Priz 2 years ago
app is down, chapters won't load, coutdonw timer wont load, can't trade points for new chapters, checked internet connection and its working fine on everything else except galatea, uninstalled and reinstalled app many times, still not working! so frustrating! request failed with status code 504, can't load the book on my library...
By Patricia 2 years ago
Galatea app is down on my iPad and iPhone. Checked both cellular data and home wifi.
By Lamia Zahouani Dollerup 2 years ago
Looks like the app is down tonight. app version is up to date. all restart have failed and even restarting the iphone didn’t work. Error message displayed at last attempt suggesting to contact support error code timeoutu of 60000ms exceeded.
By Cam 2 years ago
My app keeps telling me there’s not enough free disk space but won’t let me clear my cache to free up space.
By Maria 2 years ago
I just downloaded the app and it's not showing any novels at all. It has been loading for the past 30mins
By Kristin Bolme Håvik 2 years ago
I can’t go to next chapter. Its stuck. This is about the 4 th time in 2 months, but before it lasted only 24 hours, and then it was suddenly ok. Now its been almost a week..
By Peggy Henstra 2 years ago
The app is not opening chapters after the 6 hour wait...when exiting the countdown screen it goes back into the chapter I just read instead of home screen
By Alessandra 2 years ago
I am reading “the millennium wolves” book 1 and I can’t move last chapter ten even after the 6 hours break
By Lynn Wilson 2 years ago
I was reading last night and today I cannot get back to where I left off. It shows the underlined check mark next to where I left off, but it won't allow me to access it. when I tap on the button for that chapter where I left off, nothing happens. Or it wants me to pay for everything I have already paid for
By brenda 2 years ago
i have a monthly subscription to galatea. why is it still making me wait 6 hours for a new chapter, or requesting i buy points?
By TL 2 years ago
Have found some great stories over the last month — however, I **HAVE YET** to see a chapter unlock after six hours as advertised. I’ve waited as long as ten hours; when I check in, the clock is still showing 5:59:59, as if I’d just finished a chapter. What gives?
- Glitches on the update
- App freezes up
- Cliffhanger in the middle of the story
- No details of what was purchased
- No way to know when updates will be available
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Complete guide to troubleshoot GALATEA app on iOS and Android devices. Solve all GALATEA app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Inkitt, developers of GALATEA.
100% Contact Match
Developer: Free Novels Inc
E-Mail: [email protected]
Website: Visit GALATEA Website
New chapters and interactive stories are added every day. * Unstoppable addictive stories span multiple seasons, and new chapters released daily! * 15-minutes per chapter, read at your own pace, whenever wherever you are, any time you want. * Fall in love with our epic romance novels and unlimited fiction series. * Shifter romance, vampire, fantasy, paranormal, thriller, contemporary love story, motorcycle club, bad boy billionaires, forbidden loves, arranged marriages, fantasy, sci-fy, and more! * Follow your favorite books and writers as we craft a never ending story. * More immersive, interactive, and engaging than a traditional book. * Turn on/off music, ambience and sound effects. Whatever your mood and the situation calls for. * Turn on the Dark Mode for cozy night reading while snuggling up to a bad boy fantasy! * Read our books for free, or support this app writers by purchasing chapters. * For unlimited access to all of our stories, we have subscription packages! * English, German, French, Spanish, Russian, and Portuguese… more on the way. Hear the Alpha King’s growl, the approaching villan’s footsteps, the billionaire’s moan. * Watch your favourite characters' conversation unfold in text messages too! * Listen to your book boyfriend’s voice in an audiobook. * Read or Listen? Dive into an extensive collection of audiobooks, ebook novels, and immersive fiction stories. Millions of readers can’t get enough of our library of unputdownable novels. Relax and dive into a great story! Enjoy our bestselling series for free. The immersive reading app this app was developed by Inkitt (Free Novels Inc.