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by Krezeekatladee

Not sure what I got myself into when I purchased the unlimited month subscription but it’s only been great with the first story where I read Millennium Wolves. The only completed book I could go through and it was great, loved the work. But after that, every other story I checked out had a cliffhanger in the middle of the story. When I tried to check out my account, no details of what I purchased. Went to FAQ, nothing really informative about how the points work. The more I read in the comments from other users the more confused I am…or I must be so tired from work I just have no energy to figure out something that should have been basic. Supposedly I earned points everyday for consecutive reading per notifications when I open the app everyday but I’ve only seen the 10 from when I made an account. Unfortunately, this app is becoming more of a headache where I find teaser stories that aren’t completed and have to wait to read something I don’t how much further down the line. If there are no instructions on when the chapters are going to be released, I don’t even feel this is worth my time to come back and read. There needs to be transparency on the costs, what is limited and unlimited for reading, when the next chapters are being released, and better explanation for how points work. I see comments in the community section from people struggling to understand how to navigate this app and I share that frustration.

by Goldielockssmokin

I do like this app but its flaws have become glaringly obvious to the point I might delete. The stories are good and the additional sounds to give more depth is nice. Then unfortunately a lot of the books I have enjoyed are unfinished or waiting to continue the next book. Which I have multiple reading app that have updated as they go books so not a problem. However it been over a month with no update and no way to know when it will be updated. They recommended a Facebook group to know more about updates on books but it is not helpful for that. The navigation of the app is messy outside of reading a book. They have a coming soon portion but there no easy way to look for a specific book you have to scroll threw the whole thing. I love the books I have found on this app but I am losing interest fast since I have no idea when anything I have enjoyed is getting updated. I have five books like this and it really starting to seem like only the good books are unfinished. I am tired of wait and wondering if I should move on from the app. I really don’t want to cuz I paid the subscription but I haven’t touched it besides to check for updates now. I would even settle for when u get to the point in the book that it’s unfinished have an notification option populate so I can automatically get notifications on it but I digress.

by Michelle 2557

The music that you can’t regulate is so frustrating and frankly bad, and completely unfitting of the situation. I think that this app could make so much money, even more than they already are, if they weren’t so greedy. By making people wait six hours, people lose interest and move on with their life, as you’re making people wait for almost a full workday to read another (ever-shortening) chapter.

So basically you are gambling with 50% of your customers, because half are going to walk away and forget about you within an hour and might interact with your app a week later, or they’re going to be one of the Insta gratification parts of your audience that will go ahead and purchase. But can you imagine if everyone purchased a little rather than half your audience purchasing a little?

However, if you make people wait 30 minutes or an hour, then they will be counting the time until they interact with your app again. A little less greed will make a better customer journey which will get you more revenue. You either need a better marketer or less greedy management…. Plus, you’re disappointing the people that you have asked to follow you on social which is akin to social death. Also, having a way to either respond and or report disgusting reviews in-app will help you to pull in a more ‘refined’ crowd