OverDrive app not working? crashes or has problems?

OverDrive Status

Published by OverDrive, Inc.

This is the original app by OverDrive. Be sure to download Libby, our new,
award-winning app to borrow ebooks, audiobooks, and more from your library
today! Borrow eBooks, audiobooks, and streaming video from your library using
OverDrive on your iPad, iPhone, and iPod touch.

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Reported Issues: 1 Comments

By Gayla Sanders 1 year ago

This happened several times this morning: My access to the library through OverDrive worked normally until I tried to search by author's (I was doing this from the "borrowed" area by clicking on the Author's name). Then it would say I needed to login, which I did. Then it seemed to work ok until I tried to return to the previous area & do another search by clicking on an Author's name from those I currently have borrowed. Again it asked me to login. I have, at this point, logged in not less that 6 times this morning. What is the problem? PS I DON'T like your LIBBY program.

Have a Problem with OverDrive: eBooks & audiobooks? Report Issue

Common OverDrive Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot OverDrive app on iOS and Android devices. Solve all OverDrive app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

OverDrive iPhone Issues and Solutions

OverDrive iOS app crashes, not working, errors
OverDrive iOS app network issues
OverDrive on iOS has black/white screen

OverDrive Android App Issues and Solutions

OverDrive has errors/crashing/not working
OverDrive server network connectivity issues
OverDrive has black screen

OverDrive iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever OverDrive app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix OverDrive app crashes or not working on Iphone (iOS):

Close and restart the OverDrive app on iPhone
Update OverDrive app to the Latest Version for iOS
Uninstall and reinstall OverDrive iPhone app
Update your iPhone to the latest iOS version

Fix OverDrive on iPhone unable to connect to server/internet connection issues::

To resolve OverDrive network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix OverDrive black/white screen (blank screen) on iPhone:

Follow the OverDrive iOS app troubleshooting guide Here →

OverDrive Android App Issues and Solutions

Fix OverDrive not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent OverDrive app issues:

Force Stop the OverDrive App
1. On android, goto "Settings" » click OverDrive app. » click "Force Stop".

Update OverDrive to the latest version on PlayStore

Clear OverDrive App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "OverDrive app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch OverDrive.

Fix OverDrive unable to contact server/ OverDrive internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click OverDrive » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got OverDrive » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch OverDrive on android.

Solve OverDrive black/white screens issue on Android:

Follow the OverDrive android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at OverDrive, Inc., developers of OverDrive.

100% Contact Match

Developer: OverDrive, Inc.

E-Mail: [email protected]

Website: Visit OverDrive Website

About this app

Titles are automatically returned. • Place holds, create wish lists, and return titles easily. • Sync libraries, bookmarks, and recent positions across mobile devices. • A valid account with a participating library, school, or other institution is required. • Each library builds its own collection of titles. Borrow eBooks, audiobooks, and streaming video from your library using this app on your iPad, iPhone, and iPod touch. Be sure to download Libby, our new, award-winning app to borrow ebooks, audiobooks, and more from your library today! More than 30,000 libraries worldwide offer titles from this app, so download OverDrive and find your next book today! • No more late fees. This is the original app by this app. Contact them directly to let them know that you’re using this app and to share any suggestions for books you would like to see them carry.