Storytel app not working? crashes or has problems?

Storytel Status


I have a problem with Storytel

Are you having issues? Select the issue you are having below and provide feedback to Storytel.



⚠️ Most reported problems ⚠️
Not working
55.4%

Something else
16.1%

Connection
8.9%

Login
8.9%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Storytel Problems 🔥

- No 10 seconds back and forward buttons

- Not available in all locations

- No text search feature

- No ability to zoom in on cover art or pictures

- No ability to highlight text for later reference

- Confusing menu bar

📋 9 Reported Issues:

I
Iwona 2023-07-15

Some books that were previously available in Storytel (PL) are no longer available (disappeared overnight) while they are still being displayed as available options in the shelf. There was no warning that the books are going to be gone. It would be fair if there was a warning and the books should disappear from the shelf if they are no longer available.

L
Leena Noux 2023-06-12

Hi, I've been reading since 4 or 5 years now, everything in Finnish. Suddenly last week I can only see or search in books in English. What happens?

L
Leena Noux 2023-06-12

Hi, I've been reading since 4 or 5 yeats now, everything in Finnish. Suddenly last week I can only see or search in books in English. What happens?

M
May 2023-04-24

Audio keeps pausing at random times, sometimes it can take 30+ minutes inbetween and other times it can happen several times within 20 minutes.

P
Patrick Hoogeboom 2023-02-28

The app keeps pausing, about every 5 minutes. Audiobook is downloaded to device. OS: Android 13

D
Diana A 2023-02-10

Yesterday, while I was listening to a book, stoeytel kicked me out and I haven't been able to log on ever since. The app doesn't recognize my account, while I am able to log on with my credentials on the website. I tried the troubleshooting that is suggested by storytel; uninstall app, restart phone; wait a few minutes that reinstall & that didn't work. I reached out to them, but only got reply that they'll get back to me as soon as they have a solution, but gave me no timeline... so could be in a day it or a week time. It's really frustrating. Anyone else encountered this?

S
Sara 2022-11-09

I find it suddenly difficult to move a few minutes back or forth on my books. It's so sensitive so I get either to the beginning or at the end. How can I change it m

M
Marat Fedorov 2022-09-15

Hi there. I can't use my app and I can't see my subscription any more...May some one help me pls?

S
Sherzod Ashurov 2022-07-19

I’m using Storytel iPhone app, I can’t play any books and can’t see any information on my subscription

Showing 1-9 of 9 reported issues:

Have a Problem with Storytel - Audiobooks Library? Report Issue






  Contact Support

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Contact e-Mail: support.de@storytel.com


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E-Mail: support@storytel.com

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Developer: Storytel Sweden AB




‼️ Outages Happening Right Now

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    a user from Bremerhaven, Germany reported problems with Storytel : Account

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    a user from Nowy Dwór Gdański, Poland reported problems with Storytel : Not working

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    a user from Helsinki, Finland reported problems with Storytel : Not working

  • Mar 03, 2025, 11:19 AM

    a user from Neuenhof, Switzerland reported problems with Storytel : Login

  • Mar 03, 2025, 11:17 AM

    a user from Grevenbroich, Germany reported problems with Storytel : Not working

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