SMUD Reviews

SMUD is great to see the billing and usage details, but after recent update the color of the background is the same as the text on it. Dark grey text on black background and white text on white background make it difficult to read anything

I can easily log into my account, via the this app website. I tried signing up on SMUD and was prompted that I already had an account. Sooo, I tried logging into SMUD , with my login credentials and they didn’t work. So…I attempted to change my login information/password, by requesting an email link. After FOUR, yes FOUR requests, the email link was never sent. What’s the point of SMUD , if I’m unable to log in and I can obtain all the information I need, via the this app website????

My phone defaults to dark mode and whoever designed the screens for SMUD, did a terrible job. In dark mode, the boxes are black and the text within them are dark grey. I can barely make out the information on the screen and I have been waiting months for y’all to fix the issue, but nothing has been done. I can’t even find an option to adjust the screen preferences for just my this app app.

PLEASE GET YOUR DESIGNER ON THIS AND FIX THE DISPLAY AND TEXT COLORS, SO WE CAN ACTUALLY READ WHAT IS ON THE SCREEN!

SMUD will not let me login. I thought I put my password in wrong so I changed that but even then it keeps saying “something went wrong on our end. Please try again later” I even deleted and redownloaded SMUD and it still says the same thing.

I would give it no stars if it was possible...I am unable to even log in. Every time I put in my login information SMUD crashes. I’ve tried deleting it and reinstalling it and it still does it. Very disappointed seeing how convenient it would be to have SMUD instead of having to go on the website...

I wouldn't put a single star if it was possible... I can't even log in. Every time I enter my login details, SMUD crashes. I tried uninstalling it and reinstalling it and it still does it. I'm very disappointed to see how convenient it would be to have an app instead of going to the website...

It says. I data to load should be available in A few days. But it has said the for a month. I have autopay and don’t need to see or make payments. The usage is the only thing I need. Useless.

SMUD works well but as of late it doesn’t give you the previous days usage. It’s actually 3 days behind. So if you are trying to keep track of your daily usage ( the next day) you can not. So app really not needed , just log in on line to get your usage from three days prior.

I downloaded SMUD, thinking it could be really helpful to schedule my bill payment. Unfortunately it defaults to paying the bill on the current date. Since the due date is almost a month away, this means I will be paying the bill really early. Not useful for what I wanted it to do.

It is great for outages and to view and pay Bill. Basic information. It doesn’t reflect payment information right away or that you made partial payment with payment plan and cancelled auto pay. So if it’s too close to your auto pay date the system will still take what it needs so then it’s a duplicate payment. If it’s about 3 business days before the scheduled autopayI would talk to a person. Otherwise it takes the full bulk like mine did.

Very convenient and helpful. Easy to see and pay bill.

Wonderful application. Easy way to pay your bill and check your daily usage.

I’ve been using SMUD for a while now. Pretty self explanatory. Thank you this app I would just like a break on my bill!!

I love using SMUD! It has many cool features. I like to check it from time to time to see how much energy I’ve used, it will tell you exactly how much your bill is, everyday of course increases depending on how much energy you use so I love checking that. Also can see your whole pdf bill on there. Much easier to access then on browser on your mobile phone. It works fast never crashes or have issues at all.

SMUD is the best! It's convenient and user friendly. Simple to navigate and get my information but most importantly, I can pay my bill from bed.

The this app app is fantastic. It’s very helpful to track your energy use day by day, and even by the hour. Using SMUD allows me to adjust my energy usage so I can save money.

Love their app. Easy to navigate. Easy to make payments, check my usage, with option, by month or day and by hour. In case of power Outrage they are already on top of it, with area affected, how many homes, and the time electricity will be back. Easy to report electric issues. And they’re right every time.
Thank you this app team!

And this app is right on track. Convenient and always available. I love SMUD. I used to pay over the phone but now SMUD has all of my needs at my fingertips.

Their app is great and their company overall is just great. I’m so glad we don’t have to deal with PG&E in Sac. Love the customer service and their rebate programs. Just saved a ton of money on a new water heater install.

SMUD is amazing. Not only does it make it convenient to pay your bill, it also gives you insight on your energy usage and how much your current bill is at that moment.

After updating SMUD , it no longer works. Please fix it