Fios TV app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
75.0%

Not working
12.5%

Photo/Video
12.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Fios TV Problems 😠👌🔥

- Freezes while watching

- Tells user they lost connection to box or box is off

- Stops when trying to fast forward

- Scrolling up to the top in listing is not possible

- Picture quality is horrible

  6 Reported Issues: 😵🆘🛟🚨📢

John Gabert
2023-08-12

Ever since the app was updated about a year ago, I am unable to watch TV on my Fios TV mobile app. It tries to load and then error comes on. All subsequent updates have not fixed the problem.

Bill
2023-04-03

Delete new app download older version

Michele
2023-02-28

Unable to verify my subscription error. I have been streaming these channels for over 2 years working from home. Now it says it cannot verify my subscription. I have uninstalled and reinstalled the app and I have submitted a ticket and received no response.

Jerome Coleman
2023-02-22

I downloaded the newest version of the Verizon Fios TV Mobile app. Now, I can’t open the app on my iphone.

James Hope
2022-12-28

Mobile app freezes all the time on my kindle fire. I can watch any other streaming service and not have his issue. I put in a ticket moths ago and never received a response about it.

Jane
2022-08-21

My device - iPhone- has been unregistered & I can’t get the app to work. Should I just delete the app & reinstall? HELP. 😕

Showing 1-6 of 6

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Common Fios TV Problems & Solutions. Troubleshooting Guide

       


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About this app

Full channel access and DVR streaming require Fios Multi-Room DVR Enhanced or Premium Service.  Max. combined 4 simultaneous Live TV and/or DVR streams per media server.  Verizon Wireless Data-Free Streaming (not available in California): Req. postpay 4G LTE service.  Download FiosTV and start streaming instantly on your mobile device, with a Fios TV subscription. *The Fios TV Mobile app is included with the Fios TV subscription. Req. compatible device and Fios® TV.  Verizon Fios TV Mobile lets you watch TV from virtually anywhere with a Fios TV subscription. - Search for your favorite entertainment easily. downloads, bookmarks and more.  Early access to Fios TV Mobile app begins with activation & ends upon installation or in 14 days, whichever comes first.  Non-streaming activity and app diagnostics (e. g. , app downloads, starting/restarting FiosTV , going off airplane mode and transitioning from Wi-Fi to 4G LTE) will incur data charges.  Please note: FiosTV features Nielsen’s proprietary measurement software which contributes to market research, like Nielsen’s TV Ratings.  For Verizon Unlimited customers, app data usage will be counted, not billed.  Content restrictions may apply.  Fios Internet req’d for in-home use.  Customer (data-free offer not available in California).  Remote control functionality requires use of Fios® router & HD set-top box.  Please see for more information.