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⚠️ Most reported problems ⚠️

Something else
60.0%

Connection
26.7%

Account
6.7%

Not working
6.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of BARD Problems 😠👌🔥

- Annoying alert every time app is opened

- Must log in every time to use search feature

- Cannot save log in information

- Cannot use iPad to search for books and place on wish list

- Must download books to phone for listening

  9 Reported Issues: 😵🆘🛟🚨📢

Amy
2023-06-19

Having many troubles with BARD. difficulties searching for books....it goes to a broken link, I downloaded a book go the wish list and get "error." I'm. In a community book club and I'm missing meetings because I am far behind.

Donald N Keough
2023-06-15

"BARD mobile needs to restart due to an unexpected condition" This happened several weeks ago and i had to uninstall I rebooted my phone. I had to reinstall last month and it is back

Anne Coviello
2023-02-08

I can put books on my wishlist but when I push the download it just goes to a white screen. I can still read the books on my bookshelf but I can not download any more books. I have tried unstalling and reinstalling the Baird app, but that does not help.

Anne Coviello
2023-02-08

I can put books on my wishlist, but when I hit the download button it just goes to a white screen, nothing else happens.

Linda Lawton
2022-09-27

The app updated - and now I can't access my siwhlist, previous downloads, etc - in fact, I can't get to any of the normal methods I had for downloading more books on my phone. I would reset the app, but I'm afraid all that will do is destroy the library I have on my phone.

Ryleigh Blades
2022-09-01

Hi. My bard app keeps crashing and making me resign in. I go and turn back on the setting Initialization and resigning in but it keeps doing it. It used to do it everyother month or so but now it's doing it every day between 1 and 4 times. Is there a way to fix this problem? Thank you

Jenny
2022-08-01

HELP!! My book will not play. When I puch the play button it wont respond. I can move tyhroughout the app on my Iphone but can't listen to my story.

Jessica McDonough
2022-07-21

Hi I recently did a search on Bard and now I'm stuck in that search. I've tried refreshing the page I've tried to go back and then repress the button to search Bard but when I press the button to search Bard all it does is send me back to my last search it will not let me enter anything new. I've tried restarting my phone I've tried restarting the app I'm not sure what's going on what do I do? If you if you don't clearly understand my question please feel free to call me to help remedy my problem 502-779-1774. Again when I pressed the search Bard button it takes me to an old search it won't even let me enter a new search.

Savanna
2022-06-03

So I’m using my old email, and my old password that I had for years to log into my app. I’m currently not using the email anymore, and this is the only app that I use it for. It used to let me login, but now it’s not letting me

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Common BARD Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BARD app on iOS and Android devices. Solve all BARD app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. BARD iPhone Issues and Solutions

  2. BARD Android App Issues and Solutions
   


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Library of Congress, developers of BARD.


Verified email  

Contact e-Mail: [email protected]




About this app

Access tens of thousands of books—from current best sellers to much-loved classics, popular magazines, and music instruction and scores—in audio and electronic braille, with new selections added daily. this app Mobile is a service of NLS.  BARD allows access for eligible users who have enrolled in the National Library Service for the Blind and Print Disabled (NLS) at the Library of Congress.  NLS provides free audio and braille reading materials to residents of the US and American citizens living abroad who cannot read regular print.  If you are blind or have temporary or permanent low vision or a physical or reading disability that prevents you from holding or reading the printed page, you may be eligible for this program.  If you are already an NLS patron, contact your cooperating NLS library to request a this app account.  For support and help with this app account issues, or to report bugs, email NLSDownload@loc. gov.  To enroll, call 1-888-NLS-READ (1-888-657-7323) and follow the prompts to find your state.  For FAQ, visit app-access/nls-this app-frequently-asked-questions/.