T- app not working? crashes or has problems?

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Published by T-Mobile on 2023-11-09

#GetThanked every week with exclusive offers from brands you love—from food,
fashion, and entertainment to everyday essentials—just for being a T-Mobile,
Sprint, or Metro customer! With the T-Mobile Tuesdays app: • Get free stuff
and great deals on food, tickets, and more • Get extra savings at the gas
pump every week • Save on your next trip with special discounted rates on
hotels and rental cars • Explore offe.

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Common dislikes about T- app

• Offers often switch to junk or token discounts

• Can no longer participate in their games without being on social media

• Movie tickets are only good for the movie of T-Mobile’s choice

• Offers unreliable and untrustworthy services from 3rd party travel agencies

• Falsely advertise 10 cents per gallon when it is actually 5 cents per gallon

Have a Problem with T-Mobile Tuesdays? Report Issue

Common T- Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot T- app on iOS and Android devices. Solve all T- app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

T- iPhone Issues and Solutions

T- iOS app crashes, not working, errors
T- iOS app network issues
T- on iOS has black/white screen

T- Android App Issues and Solutions

T- has errors/crashing/not working
T- server network connectivity issues
T- has black screen

T- iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever T- app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix T- app crashes or not working on Iphone (iOS):

Close and restart the T- app on iPhone
Update T- app to the Latest Version for iOS
Uninstall and reinstall T- iPhone app
Update your iPhone to the latest iOS version

Fix T- on iPhone unable to connect to server/internet connection issues::

To resolve T- network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix T- black/white screen (blank screen) on iPhone:

Follow the T- iOS app troubleshooting guide Here →

T- Android App Issues and Solutions

Fix T- not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent T- app issues:

Force Stop the T- App
1. On android, goto "Settings" » click T- app. » click "Force Stop".

Update T- to the latest version on PlayStore

Clear T- App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "T- app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch T-.

Fix T- unable to contact server/ T- internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click T- » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got T- » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch T- on android.

Solve T- black/white screens issue on Android:

Follow the T- android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at T-Mobile, developers of T-.

66.67% Contact Match

Developer: T-Mobile USA

E-Mail: [email protected]

Website: Visit T- Website

66.67% Contact Match

Developer: T-Mobile USA

E-Mail: [email protected]

Website: Visit T-Mobile USA Website

About this app

GetThanked every week with exclusive offers from brands you love—from food, fashion, and entertainment to everyday essentials—just for being a this app-Mobile, Sprint, or Metro customer! While some of the most popular offers return week after week, there's always something new to try. It’s all just our way of saying thank you for being a customer. To be eligible, you must be on a qualifying this app-Mobile, Sprint, or Metro rate plan.