Brigit: Fast Cash Advance Reviews

For such a small amount of money their system makes it very difficult to use without issues!!!!. Everything from not being able to connect to my account and having to try and connect over 8 times and finally I got it to work and I was able to schedule a advance and I would of brushed off my initial experience but after I requested a loan I was aware I wouldn’t get the money until 11:59pm local time and I got a confirmation it would be in my account by that time. Fast forward to the following day Friday I get a email very late in the afternoon saying now I won’t be receiving the money until next Monday because there is some sort of issue with their system. There is absolutely no number to contact this company and when you email them it says it can take up to 5 days to get back to you. I wish I would of researched this company and read the reviews before signing up how , this company should be ashamed and embarrassed for pretending they are helping people when they are actually causing people over drafts and all kinds of issues with their bank account. Do not use Brigit unless you want to be very frustrated and disappointed!!!! WARNING don't expect to receive money if you use Brigit, it will just continue to say pending day after day and you won’t receive anything but frustration and a depleted bank account and no one to talk to at the company they just send robo responses via email!!!

Between Dave, this app, Albert, and my Vara money bank account I can advance a total of $225 from the four! I know it’s not a lot, but it sure helps put when you’re in a pinch! It covered my car insurance last month and this month it covered my phone bill and bought my groceries for the week! I appreciate this service a lot, my credit use to be great but I messed it up with credit cards.. my Wells Fargo credit card had a $5,500 limit along with my other 10 credit cards I now have $15,000 in debt.. so after covid I couldn’t pay them off, resulting in my credit going down to the point of being unable to receive loans or any credit for that matter. So, these apps have been very helpful. They let me borrow enough to help put for the week, but not too much to where I’m unable to pay it back. All of them are on autopay at different intervals, some like this app allow an extension. The $9.99 fee isn’t too bad since they all have fees.. if you want instant with the other apps you pay $3-5 for it, with this app once you pay the $9.99 monthly subscription fee instant cash is free. So, it evens out and Brigit in particular allows up to $250 (which is 3-5 times the other apps limits).. I’m only at $50, but hopefully I’ll get up there. It’s not bad if you're in a pinch, try it out for yourself! 😊

I am here today because I tried to get on this app, and they actually took a chance on me. God bless them. I was down because it’s Christmas time; and as a single mother as far as putting that last bit of extra cash in my teens pockets for Christmas, my options were thin at the moment after bills. So what I did was take a shot, talked to the customer service rep by the name of Lizzie and when she replied it was way faster than I have ever received from any service such as this. Very polite, understanding and helpful. In times like these it is greatly appreciated and worth the membership. Brigit runs easy so far. I haven’t had any issues accessing the tools presented and they are very quick with the updates on when you are eligible for advances. They also have credit monitoring which is always a plus as well as showing you more sensible ways of handling your finances. Thank you this app!! Shouting this from the 2nd floor of my place as I type this. Wow! I really didn’t think they’d see my messaged cry until after Christmas and answer me with a yes while they were at it! Don’t be afraid to contact their customer service to see if you’re eligible if unsure of the qualifications. Give them a shot. Thanks this app.

i have used this app for 2 years now and i have had some problems processing payments and being overcharged. fair enough considering it is a loaning app and they don't have to be loaning anyone anything. ok.. however my dog recently died and he was my seeing eye dog. i have had him for 13 years and he was my only friend and companion. as a result i have been moarning and haven't been able to go to work. i contacted support asking if i could have an extra 2 days paying back my loan because i was trying to catch up on all the bills i have piling up. i told them why i haven't been working and i was told "your dog is not our concern. our business runs on money, not animals. please pay the money on time to avoid any issues with your account" i told the agent i simply needed the dog to guide me at my job and he died so could i have some slack.. i was then told "maybe you shouldn't rely on animals to run your life" in the 78 years i have been on earth i have never been more sad and disappointed by todays corporate world.. i will no longer be using Brigit and i will stop relying on animals to run my life.. my lawyer and PETA will be thrilled about this. Earnin clearly hates people and more importantly animals.

When i had my credit union attached i had a score of 66 and it said i needed 70 to be eligile for an advance, so the agents at twitter recommended that I attach my main account CHIME where almost 3x of whats deposited into my credit union is deposited. And now Im being given a score of 53 and its saying i need at least a 65 to be eligible?? What a joke and Ive been playing along with it for over a month now : this us unreal.... Ive been told I was approved on numerous occasions, via email and told to re-try ans apply and ive been theyve did something and I should be fine now and to request. Now im just being outright denied and the numbers dont even add up being I had 66 with my credit union and told ineligible now a 53 how is that even possible. I take it as thought this app just doesnt want to approve me and after a month of doin this and that... I give up ive never had such a hard time getting payday loan locally in my area. this app acts like im trying to loan over $5K ... they can have and keep it, Not going to stress myself out and do not by almeans do not recommend if it has to do with all the drama ive had to go thru to get it

App worked good the first few test transfers I did, so thought “ok great, I’ll even pay the $9.99 a month ongoing for the convenience”. Well, toward the end of the month I had an automatic annual renewal for a subscription I completely forgot about which put me short for another ACH payment. Thought ok, good thing I am paying for Brigit, well, I go to have money transferred and I am told “you do not qualify at this time. We check every day to see if you qualify”. So not only was I thrown off by that, I also got double whammied with fees because suddenly I wasn’t qualified for something I already used twice. Brigit apparently could not find the direct deposits I’ve gotten on the last business day of each month for the past 7+ years from the exact same company in my bank account. Not sure how it did the first few times I used it, but I double checked and sure enough Brigit worked and transferred money and took it back. Also not sure if this is some bait and switch thing where after you subscribe the criteria suddenly changes, but it certainly leaves a bad taste in your mouth after experiencing what I did. I’d say go ahead and get it, the monitoring with the subscription is nice, but certainly do not expect it to be reliable if you need a little money in a hurry, because I got screwed having that expectation.

This is the worst financial services product I have even encountered…ever. When I began closing the checking account this worthless app stalked (via it’s upgraded “pro edition” I notice that even though I canceled my subscription almost immediately a charge for the aforementioned “pro” version. Canceling one is not the same as closing the other, and it does not matter if you told them to cancel all subscriptions. Nope. this app is as skeezy as check cashing place in low income areas across the nation. To their credit (the check loan places, not this app) they at least are very clear how to reach them. Not this app. You won’t find any contact information through Brigit whatsoever. Not even a mention of where you SHOULD go. I won’t draw this out past the chat agent assuring me I would be refunded for any monies in the account and penalties because of it pulling on an empty account - because it will take 1-2 weeks to process such a complicated financial task. Brave soldiers fighting valiantly against the 1% by lying to you and never speaking to you again. The most recent chat agent said they’ll be happy to take care of things within (an additional) two weeks. That time has come and gone and it’s far past time this app is called out for the hollow, sham service it claims to be. And they won’t tell you otherwise, because you’ll never actually speak with them. STAY AWAY. BEWARE. RUN.

I was very eager to download and start using Brigit, however they have a list of criteria you need to meet before you can qualify for advances. Other similar apps also have eligibility criteria, which is understandable, but Brigit in particular has the most intricate, absurd, and unnecessary criteria which makes it almost impossible to meet everything within a amount of time that would be beneficial to even use their service. Four months I met every single criteria necessary except for one of them which was how often I used my checking account. I kept asking support for more information regarding this criteria and what can be done about it and they were less than helpful but after several months more of try my best to use my account more even though I didn’t need to or want to I finally got a message saying I qualify for advances. However, would they never tell you is an order to take advantage of the advances you have to opt in to a $10 Recurring membership first. I was so fed up at this point I requested my account to be deleted and I deleted Brigit and I’m hoping other people will read this and know that this is the most ridiculous of all the cash advance apps out there. There are several others I highly recommend more that I have used with no complaints.

Contacted customer support a few times to get my refund back. The first two times an agent responded and wasn’t helpful at all. Didn’t answer my questions and couldn’t help me verify myself to get an advance. (btw u have to sign up for the premium service (9.99 monthly) to get the advance which is totally reasonable IF AND WHEN you actually get an advance.) I told them that I was only getting a refund to prevent my account from bouncing and collecting overdraft charges. a subscription I had forgotten about was pending. So u have to sign up for the 9.99 service before you know if A) u will actually get enough advance to cover what u need and B) how long will it take to verify yr identity/banking card etc. (there’s no manual verification ie meaning you can’t email them documents to prove it. You have to wait for a mysterious automated system to do it.

Well no surprise my account bounces and an overdraft fee is put on. So I contact the company telling them I don’t need the service and try to get clarity on whether if I cancel or not I’ll get a refund or will it go to the right place. Or will I just pay a ten dollar fee for no reason. They send me a robotic automated here’s how to cancel which Is something I could have searched and already know but is not the question. They have no customer service number. And after approx six emails I’m still being charged.

I am not enjoying this app due to the fact that I was qualified previously for instant cash, and now for some reason I no longer qualify. It says the reason that I no longer qualify is due to the fact that my bank account has not been over $500 at least three times this month which is a COMPLETE and TOTAL LIE. My account receives at least $1200-$1700 bi-weekly. It’s completely unacceptable that I have been approved for over two months, and then randomly I no longer qualify even though my deposits have remained consistent and is well over the amount needed to qualify. I will discontinue my membership if this continues as I depend on Brigit for emergencies and it has become EXTREMELY UNRELIABLE. I understand that paying the $9.99 subscription fee does not guarantee you the Instant Cash feature; however, when I have qualified for over two months with absolutely NO changes to my bank account or deposits, then then Brigit is absolutely NOT WORTH IT. If I could rate ZERO stars, then I would, but unfortunately I am unable to do that...NOT TO MENTION that I have already reached out to their customer service through email (which is the only way to contact them) and have received absolutely no response, explanation, or help regarding this situation. I am completely unsatisfied and have been left with a very poor impression of Brigit.

this app hit me back IMMEDIATELY. And we talked. They were able to close my account for me. There were no penalties for closing early. It shows as paid off and closed account. Now, the only bad thing that I have to say about this app is that the whole reason I got this app was for the cash advance, and I wasn’t “approved” for it until after I canceled my subscription. And also I hate how I had to pay for an extra $9.99 after subscription was over. ***Previosly*** Before I decided to subscribe, I read a lot of negative reviews and I should’ve just listened. I emailed support and asked them would it be a negative impact on my score if I decided to close my account early, and I was told that I wouldn’t. Now, I’m going through hard times and I need to cancel my subscription and close my account, but before I cancel, I was told that I was going to get a harsh impact on my score!!! I am very upset with this app. I was lied to!! Had I known that, I would have NEVER signed up. Also, my bank account keeps automatically disconnecting!! I can’t count how many times I had to relink my bank account! I’m having an overall bad experience and I will be contacting support again. I will give an update if anything changes. Until then, do not do it people 🚩🚩🚩

Not worth the subscription fee. I’ve been a member since November and have gotten 2 advances which were paid back on time. I believe I even paid one back early. I found out today that I’m not eligible for instant cash anymore which makes no sense because I’ve paid them back on time, like I said. I decided to cancel my subscription since I can’t use all of the services and because Brigit seems to have issues with connecting to my back at random times. Not worth the trouble. They make it very difficult to manage your subscription. I decided to go to the free subscription since I only use Brigit for instant cash and I’m not eligible for that. They’re still apparently going to charge me $9.99 on 2/19. I finally decided to delete my account and it made me go through a series of annoying “are you sure” type of questions before letting me delete my account. Going to call my bank and see if it’s possible to block the charge. I canceled 19 days in advance, not the day before so, I shouldn’t be charged for a service that I’m not able to use. Brigit ended up costing me more than saving me. I’ve gotten 2 advances which were paid back in full and on time and since I’ve been a member since November, I’ve basically paid them an extra $40 in subscription fees.

I have used this app off and on for a year now! I recently had an issue where I received $250 and was given a 2 week period to pay back. The issues is I’m paid monthly. Immediately I emailed the customer service team to let them know there was an error in my repayment term. The rep told me she corrected it by putting an extension until the first of the month and informed me that now they have this thing where if your repayment date is off, you can request an extension. I was unaware of that but was glad she let me know for future references. In between that time I went out of the country. Well 2 weeks later I checked my account, the money was in pending status to be drafters from my acct and came out anyway and caused me a fee. I emailed the CSR team to let them know what happened and was told that basically, it was my fault because I should have been paying attention to my emails because they tried to warn me that it would happen anyway and they cannot refund me the fee since I notified them the day the funds were repaid. I never received one email saying that the funds were still subject to come out despite the lies told in the email. They DO NOT care about their customers. They operate as if they don’t need our business to be successful. Not to mention this is not my first incident with them. this app has lost a customer in me!!!!

I tried Brigit because I’m building my credit. Unfortunately they charge $10 a month to sign up so I decided not to and went with another service that’s free. Well over the holidays they emailed me a special promotion saying I could get the membership for a $1. Yes I signed up because I wanted to see if it was better or worth it. I looked at the membership the first day and never used it after since the one I went to previously offered the exact same things. A few days ago I check my bank account and they charged me $10 not $1 and when I canceled (the day of the renewal) it says that I will still be charged for January even though I canceled. I emailed support asking for them to refund the 9$ that I was charged due to only supposed to being charged $1 and asked for them to please not to charge me for January since I canceled the day of and never used the service. After a few days support emailed me back and Said they will not issue me a refund and that I’ll still be charged for the next month. It’s funny how this service is supposed to make you better but then lies to you, tricks you and steals from you. Please don’t risk having a bad experience because they will not help you or support you, you’re just going to have to pay for their wrongs.

I have had a wonderful experience with Brigit. I have the enable auto transfer disabled but I keep an eye on my account myself and when I see I’m low I request for this app to send funds. I also have alerts enabled so when this app sees I’m low they’ll send me a text and I gauge from there if I need the funds or not. I also have the express delivery to receive funds set up, so funds usually arrive in minutes. When your living check to check Brigit definitely comes through and helps you have money to last until payday. Their fee to borrow is much less than payday loans so I don’t mind paying the $9.99 each month to use their service. It’s just one fee of $9.99 monthly and then you can borrow every pay period I get paid bi-weekly so I usually have the opportunity to borrow 2x a month. When payday comes and funds from my job are deposited they auto draft the same day. So, just be mindful when getting your check that a withdrawal will need to take place. I’ve recommended Brigit to two friends who now use the service and have enjoyed their experience as well .

1st and foremost when I signed up for Brigit it was the last week of December. It informed me that if I signed up during this period (I’m assuming it was a Christmas promotion) that I wouldn’t be charged $10 for December. I got my advanced with no problem BUT they charged me on December 28th $10!!! and have another $10 pending for January. First off why am I being charged for only 2 days left in the month ? BEWARE that there is an option to cancel your subscription but when you go to cancel it prompts you to contact them by email!!! How big of an inconvenience and they take forever to respond. Why do I have to contact y’all via email at that to cancel my subscription if the option is on Brigit ?? I contacted them explaining the issue and told them to cancel my subscription, once I finally got a response the email representative stated that there was never a promo stating that and it’s been a week and a half and my subscription has not been canceled!! Save your self a headache and go to DAVE who only charges $1 for advances.

For many months I had a much higher advance from this app, never late repayment automatically on EVERY paydate with no problems, all of a sudden for no reason my advance was lowered to a measly $90, and i want to know why and I’ve asked when will my advance increase only to get some quick response and lame excuse every time about calculating my account activity 🙄( mind you this is the second yr this app has done this)
Here is my response:
this app continues to have this same ridiculous response. You haven’t calculated anything based off of my account activity( if you did you would have seen that I’ve earned even more in my “account activity” than previous) and if you had you would have taken time to actually review “my account activity” now and previously yrs before now before sending me a quick reply like this app always does. ( even though you knuckleheads are the ones who state in your response that if I wanted a reassessment to just ask and I did and here we are)- you guys haven’t assessed a doggone thing that quickly- you just sent back some ridiculous response so you don’t have to be bothered with customers- 😡

Don’t waste your time w/ this app- use Dave or Earnin they are the best at higher advances and customer svc also

This is to the developer - I had many of your staff members for several months now that most of the banks you have listed to connect to are having major issues connecting. Last time I used Brigit was months ago and the staff kept saying the same thing stating that they will work it out with the third party (Plaid). Well I spoke to Plaid personally and they stated they did not receive any logs from this app regarding this connectivity issue(s) this app is having. This is a serious matter to your customers who once enjoyed Brigit for about two - three months and everything went down hill. Please be upfront with your customers. What is really going on with the connection between this app system and with other banks. I use capital one and when I tried to switch my bank account to Citibank, that was an issue too and also with Chase. The banks have absolutely nothing to do with this app’s connection. I suggest you please kindly work this through if you want to continue to have a successful app business. To be honest, I would have to possibly close my account (finally) with this app as you still have ALL of my personal information stored in your system which is not good. I’m speaking up for the majority who’s having this issue with you, not just for myself.

Thank you

I usually don't do reviews , but i thought i'd go ahead with this one because maybe it will help someone figure out whether Brigit is worth it so i'm here to say that if your credit is bad just understand right now you probably will never be able to borrow $250 , Earnin App at least lets you build up your spending limit . this app will only ever give you the same max you've always had , no changing it regardless if you pay on time or for that fact just pay at all . Fortunately i don't need to borrow so much money , but for someone who probably wants to do Brigit to help with others don't expect much unless your credit is great . I think it's a decent app because it has helped me out with small things , it lets me take out and it gets to me within 20 mins i need it which is amazing . Another downside is it takes 3 days to process the payment back so the day it's due , it will take the money out and Brigit will say it's still due , the next day it will say it was initiated and processing then on the final day it will finally say it was paid back 😑 Yawn ! I look Brigit other then the wait time for it to pay back .

I’ve used Brigit for a few months getting advances of 125 never more than that. I was with my old bank for a few years met the income requirement but switched banks 2 months ago. I just got an 80 advance because that’s all they would approve me for due to my new account. Well it was paid back yesterday and this morning I got an email saying my safety net was deactivated due to my account not being 60 days old! But they are still taking their final fee out on the 21st! My account is over 60 days and I have a history with Brigit why the drop? They are full of it when they state their requirements because I had more money in my account and now I’m going through a lean time and they can see it so they dropped me. Also my credit score recently dropped due to being just 2 days late on a payment. I think these idiots lie and do look at your financial picture. Funny I paid at least 40 in fees and paid back money with no problem. This is all for a lousy 125. Wow who do they think they are dealing with? People in better financial shape don’t need their little loans. I’m insulted and going to make sure they don’t get their “final fee”. Don’t waste your time. They make you give them access to your bank account and this is how they treat people! Horrible app!

Brigit takes too long to update. I have emailed multiple times asking why does it take so long update the paid status when the money has already processed. Currently Brigit said last updated 19 hours ago. Sometimes Brigit doesn’t update until 2 days later yet the money is taken from my account on the same day I get paid. Also the loan amount is too low for the amounts money deposited into my account. Work on these issues maybe I’ll be worth 5 stars.

UPDATE: From 2 stars to 1. I work 2 jobs I get paid every week at one and every other week at the other. I make over $4500 yet the loan amount is only $80.🙄 Brigit used to process my payment fast and update my status but this past week I’ve been having trouble with Brigit updating. I repaid my amount on Friday 5/10. I sent an email with a pic of my bank statement showing the money was cleared through my bank. On Wednesday was told Brigit was having a problem with connectivity with capital one and I had to wait till they’re servers could connect. On Thursday status updated to paid but the option to cash out more money was unavailable but they’re unable to connect to my bank again. App is not worth all the hassle when I’m only getting $80 for 2 days then having to pay it right back. Deleting!!

I don’t even write reviews but I wasted my time and would like to keep others from wasting there’s as well. I went through all the steps to verify my direct deposit through my checking account I bank with Chime, Brigit does have Chime Bank as a selection when selecting who i bank with but after I verify everything. They show me that I met every single requirement which was like 8 things, I literally missed one requirement. Which is that every direct deposit I received every two weeks, even if my total amount deposited into my account every month is greater than $1,500.. it says that EVERY, each deposit I receive has to be $1,500 within itself to be eligible for the loan. Brigit isn’t like Dave which calculates your spending and gives you the amount they can loan you. No Brigit will have doing the most thinking all you need to have is a direct deposit checking account set up past 60 days, monthly total deposit of at least $1500 total, 3 accruing deposits from the same company/business/person. But it’s definitely more requirements than that. But if you make $1500 every deposit you get, this is definitely for you.

Brigit is truly a blessing in disguise!!! I’ve used other apps like Dave which is a rip off and never worked but consistently charged me $1 each month for linking my account. I’ve tried to use Earning but it requires too much work on the back end by the subscribers to show prove of income and check in every-time I’m at work (basically clocking in) to determine how much one is able to borrow before funds are expressed. It is obvious that this app did their research and took out a lot of the potholes and red tape to make it easier for consumers. I can appreciate apps like this as I’ve been someone who has used and still uses pay day loan companies as I’m still getting in front of my finances. As millennials we need breathing room and I’m thankful for this app who will keep a close eye on things and keep me afloat. $10/month may seem like a lot but if you’re someone who Overdrafts a lot this is saving you millions over time. My hope is that I no longer have to lose money with payday loans moving into the new year.

I have been using Brigit with success for the last few months. Haven’t had any issue with my account being linked, I use Bank Of America. My only one disappointment is the low amount they give. I get $90 and have been paying on time for a while without issue so it’s only logical to do an account review periodically and offer higher amounts. My paycheck is bi-weekly and i makeover $1,000 every 2 week after taxes but like everyone else living on a 2 week paycheck doesn’t always help especially when all of your bill comes in the beginning of the month and almost all your first paycheck is eaten up. But between this app $100 Earnin $150, Dave $95 i make over $350 extra to cover me to my 2nd payday when i use all 3 platform. Basically this app helps fill in the gap every 1st week, so it’s kinda like i’m getting paid every week vs. every 2 weeks with my employer. GREAT APP. BTW my original starting amount was $75 but over a 6 weeks period of payback i’m up to $100 every pay cycle

I must say that I was a little skeptical when I ran across Brigit but after reading all the great reviews, I decided to try it out. I signed up and had $135 deposited into my bank account in a matter of minutes I qualified for $200 but I only requested the $135! This is so much better than those high interest payday loans and definitely better than pawning your valuable items for pennies on the dollar and having to pay high interest to get it back or possibly losing it! You can put Brigit on automatic deposits and if your bank account gets low, it will advance your preset amount of money into your bank account so you won’t be overdrawn! You can also put it on manual and request the money when you know you’ll need it. If you tend to run out of money before you get paid then Brigit and company is a great help! Thanks this app! You have already saved me more in bank fees than your monthly service fee even costed me! What a great deal!

I love that it was super simple to set up. Got approved for $200 instantly. Everything linked perfectly until my debit card for instant transfer. It’s been 4 hours and it’s still showing as pending. I’m terrified to click 1 day transfer because it’s a Friday night. If Brigit would just update it would more than likely show it’s verified. However nothing I do will update Brigit . So I’m thinking it updates once a day. Nothing you can do about it. So here I am left waiting. Hoping they fix this issue. I’ll update once I’m finally able to borrow money and get it paid back. Also this will not work if you have a joint bank act. Found that out while I was signing up so just a heads up. If you’re married this won’t work for you. Otherwise it’s been simple. This waiting around game is just frustrating. Please fix and allow us to update Brigit ourselves.

UPDATE: this app will debit your account for the Safety Net fee even after confirming by email that they have deactivated it. I requested on Sep. 19 that Safety Net be deactivated because I was no longer using this app. I received an email reply stating it was deactivated, and I would not be charged going forward. On Oct. 1, I received an auto-generated email stating Safety Net had been deactivated. However, my account has been debited on Oct. 12 for the Safety Net fee despite the emails I received.

Brigit has served its purpose for me. Setup was easy, and requesting, receiving, and repaying funds were all simple processes. My frustration arises from the fact that I no longer need this app, and instead of being able to turn off the SafetyNet subscription in Brigit , I have to email them. Why? All funds have been repaid on-time, and I’ve never caused any drafted repayments to be returned as NSF. I’ve emailed them well in advance of the next subscription payment date to ensure there aren’t any “errors” with drafting subscription funds, but I’m annoyed that this process requires this much effort. My expectation is that customer service responds promptly, and it won’t be necessary to get any regulatory bodies intervene.

Update: still
Having these issues and more. Recently they are saying they can’t verify my paycheck when nothing has changed. So they take their money out of my account first thing Friday morning but take 6or more days for it to “clear”on their end. If you’re looking for quick turn away, this app is not it.

First of all, let me say that I was pretty excited when I initially found Brigit. The idea is great, and it is quick to verify your info. I’ve used Earnin for a while but decided to try something new since they seemed to be lowering my loan amount for no reason. I was verified within minutes. Awesome. They “sent” me $200. That was Saturday. It’s Tuesday and I still have no money in my account. I get it, it’s a holiday weekend. But that’s a long time to wait when you need the money. I also sent an email Sunday and it’s Tuesday and I still haven’t heard back. Something in place like Earnin has where you can immediately see that money hit your account without waiting 4 days would be great. The idea for Brigit is great but I’ll likely go back to Earnin simply because I get the money as soon as I need it 🤷‍♀️🤷‍♀️

So I’m giving them 3 stars because of this system error they are having. I tried logging in and it gave a quick cause for the issue (besides the generic error codes), saying they are having trouble with google as they are their host. Brigit has been great for me in the times I need it. The gripe I have is that they were able to charge the monthly fee while having these issues, but never sent an email stating that there was an issue or when they predict there will be a fix. However, they emailed me yesterday asking me to take part in a 30 second survey. It seems like they are keeping us, their customers, on the back burner while all of this is going on. A quick mass email to let us know that the error is not on our, the customer’s end, and to just touch base and keep us in the loop. I’d expect that from a company that has access to my bank account. I don’t think it’s fair to go lower than a 3 star at this time, but as time goes by without word from them, it won’t help their rating. Happy Holidays everyone.

I got an advance from Brigit and the very next day Brigit was down for repairs, updates, whatever. The thing is that I needed to extend my payback date, but because it was down I was unable to do that. Now I will receive an overdraft fee which is the very thing Brigit claims to save you from. Not to mention, because Brigit was down I wasn’t even able to receive the advance I took until a day after promised, which also put me in the negative causing an overdraft fee. And to top it all off, Brigit still isn’t working, gave me the money I requested a day late and because it’s not working I can’t even write to their customer service or contact them in any way to get an extension ( which Brigit entitles me to!) so that I won’t be in the negative and pay an overdraft fee when they take their money out. It’s a load of crap. Caused me so many more problems and money. And if this review is seen by the people who created Brigit I am asking for compensation for overdraft fees that was promised wouldn’t happen. $70 total. I wouldn’t even be trying reach them via review but Brigit IS NOT WORKING ON MY PHONE AND THEY ARE CONDUCTING BUSINESS AS IF IT IS. What a load of crap!!

I have met all of the requirements that are required to obtain a loan yet Brigit continues to tell me to use my account everyday for 2 weeks and it never changes. So even if you are trying to comply with the requirements Brigit states that you must do to obtain a loan the company will never give you a loan. Brigit keeps telling me that I need to use my bank account everyday for 2 weeks and to have a cash cushion the day after my payday and even after a month of using my account every day and meeting the required cash cushion for not only days but for weeks after my payday, it continues to say the same thing and never changes. My concern is that Brigit is still tracking my bank account activity and now I’m wondering why since it is very obvious that they gave no intension or granting me a loan. It is impossible to reach anyone at this company so now I’m really worried that Brigit might be some sort of scam that will end up having into my bank money and stealing money from my bank account. This is very suspicious and I do not recommend anyone using Brigit.