Company Name: Brigit Inc
About: A financial health app which helps everyday Americans relieve stress, start saving for tomorrow and
transform their financial futures.
Headquarters: New York, New York, United States.
Listed below are our top recommendations on how to get in contact with Brigit: Fast Cash Advance. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Brigit: Fast Cash Advance. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Brigit Inc
Contact e-Mail: friends@hellobrigit.com
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Get Pricing Info for Brigithttps://www.myfico.com/credit-education/whats-in-your-credit-score
My account has been linked for awhile now, and since I haven't used Brigit in about a month my account is not letting me gained accessed to use the cash advance again
you guys took extra 50 bucks out my account.when already repayed back cash advance over week ago .
I've met all the brigit app requirements & my bank account meets the requirements to get the $250.00 cash advance, I've even set up a monthly membership of $9.99 I've been paying It going on 2 months now, I still can't access the $250 cash advance, why is that. This needs to be addressed immediately; I want my $250 immediately? And I want my $9.99 Brigit membership canceled, I want a full refund for July and August issued immediately.
Yes I paid my loan but it still saying I owe
I made the loan payment this month on my credit builder but they are still hounding me because they can’t get it out of my account. I paid it before it was due. Sure wish I could talk to a person.
I want to thank the people that left these feed back remarks.You stopped me from making the biggest mistake of my life.god bless you and hope things get better for you all that are having problems with brigit😔
I ivory Patterson would like to cancel my membership and please put my money back in my account
by Hiitstrent
This is the worst financial services product I have even encountered…ever. When I began closing the checking account this worthless app stalked (via it’s upgraded “pro edition” I notice that even though I canceled my subscription almost immediately a charge for the aforementioned “pro” version. Canceling one is not the same as closing the other, and it does not matter if you told them to cancel all subscriptions. Nope. Brigit is as skeezy as check cashing place in low income areas across the nation. To their credit (the check loan places, not Brigit) they at least are very clear how to reach them. Not Brigit. You won’t find any contact information through the app whatsoever. Not even a mention of where you SHOULD go. I won’t draw this out past the chat agent assuring me I would be refunded for any monies in the account and penalties because of it pulling on an empty account - because it will take 1-2 weeks to process such a complicated financial task. Brave soldiers fighting valiantly against the 1% by lying to you and never speaking to you again. The most recent chat agent said they’ll be happy to take care of things within (an additional) two weeks. That time has come and gone and it’s far past time Brigit is called out for the hollow, sham service it claims to be. And they won’t tell you otherwise, because you’ll never actually speak with them. STAY AWAY. BEWARE. RUN.
by Nazzd666
Contacted customer support a few times to get my refund back. The first two times an agent responded and wasn’t helpful at all. Didn’t answer my questions and couldn’t help me verify myself to get an advance. (btw u have to sign up for the premium service (9.99 monthly) to get the advance which is totally reasonable IF AND WHEN you actually get an advance.) I told them that I was only getting a refund to prevent my account from bouncing and collecting overdraft charges. a subscription I had forgotten about was pending. So u have to sign up for the 9.99 service before you know if A) u will actually get enough advance to cover what u need and B) how long will it take to verify yr identity/banking card etc. (there’s no manual verification ie meaning you can’t email them documents to prove it. You have to wait for a mysterious automated system to do it.
Well no surprise my account bounces and an overdraft fee is put on. So I contact the company telling them I don’t need the service and try to get clarity on whether if I cancel or not I’ll get a refund or will it go to the right place. Or will I just pay a ten dollar fee for no reason. They send me a robotic automated here’s how to cancel which Is something I could have searched and already know but is not the question. They have no customer service number. And after approx six emails I’m still being charged.
by SlutsGoneNuts
I am not enjoying Brigit due to the fact that I was qualified previously for instant cash, and now for some reason I no longer qualify. It says the reason that I no longer qualify is due to the fact that my bank account has not been over $500 at least three times this month which is a COMPLETE and TOTAL LIE. My account receives at least $1200-$1700 bi-weekly. It’s completely unacceptable that I have been approved for over two months, and then randomly I no longer qualify even though my deposits have remained consistent and is well over the amount needed to qualify. I will discontinue my membership if this continues as I depend on this app for emergencies and it has become EXTREMELY UNRELIABLE. I understand that paying the $9.99 subscription fee does not guarantee you the Instant Cash feature; however, when I have qualified for over two months with absolutely NO changes to my bank account or deposits, then then this app is absolutely NOT WORTH IT. If I could rate ZERO stars, then I would, but unfortunately I am unable to do that...NOT TO MENTION that I have already reached out to their customer service through email (which is the only way to contact them) and have received absolutely no response, explanation, or help regarding this situation. I am completely unsatisfied and have been left with a very poor impression of this app.
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