Avigilon Alta Open app not working? crashes or has problems?

Avigilon Alta Open Status


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⚠️ Most reported problems ⚠️

Crashes
47.6%

Not working
40.5%

Something else
4.8%

Account
2.4%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Avigilon Alta Open Problems 😠👌🔥

- People do not pick up after their pets

- Confirmation required to open doors

- Data randomly clears and results in being locked out

- Delay for the "magic link" takes at least 10 minutes

- Not sure if it is better than a key fob or key card for entry

  2 Reported Issues: 😵🆘🛟🚨📢

Cory Croft
2024-01-08

the app will disable about once a month advising I signed in on another device. I only use one device with open path so this is very frustrating to have to stand outside the door and deal with reactivating by accessing my work email.

Sheryl Hays
2023-12-14

Building Employees reporting issues with their app not working in a large commercial building I manage. We have asked them to make sure they have the most current version of the app and turned location to Always.

Showing 1-2 of 2

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Common Avigilon Alta Open Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at OpenPath Security, Inc., developers of Avigilon Alta Open.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit OpenPath Website

Privacy Policy: https://www.openpath.com/privacy

Developer: Openpath Security, Inc.




About this app

Authorized users are determined by the system administrator. - The application works only with the Openpath Access Control system. - Certain features, such as Mobile Badge and Lockdown, are enabled at the discretion of the organization administrator. - We leverage Bluetooth low energy, Wi-Fi and LTE capabilities, as well as location services to ensure the best door opening experience possible. - To ensure you are authorized as a user of your company’s Openpath Access Control system, please contact your administrator, who will check to see that your email address has been added and will send you links to enable your application to be authorized and credentialed.  Authorized users can remotely unlock any door, create and send digital Guest Passes, and activate pre-configured system Lockdown plans in the event of an emergency, all from AvigilonAltaOpen .  Openpath Mobile Access allows users to quickly and securely unlock a door connected to the Openpath Access Control system with their smartphone.  Send the digital Cloud Key credentials via email or SMS, and guests can unlock the door right from their phone.  The easy-to-use mobile app finds nearby Openpath-connected readers, and lets you unlock the door with a single wave or tap.  Openpath makes it easy to unlock the door, your way.  Create and customize guest passes for visitors right in AvigilonAltaOpen .  With Openpath, your phone is your key.  Advanced security, accessed from anywhere.  If you would like to start using Openpath Mobile Access in your organization visit to learn more about the service and how to get started.