Contact Openpath Support
Published by OpenPath Security, Inc. on 2023-12-18 About: With Openpath, your phone is your key. Openpath Mobile Access allows users to
quickly and securely unlock a door connected to the Openpath Access Control
system with their smartphone.
How to Contact Openpath Customer Service/Support
Listed below are our top recommendations on how to get in contact with Openpath Mobile Access. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Openpath Mobile Access. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of OpenPath Security, Inc.
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Developer: Openpath Security, Inc.
E-Mail: [email protected]
Website: Visit Openpath Website
55.56% Contact Match
Developer: Openpath Security, Inc.
E-Mail: [email protected]
Website: Visit Openpath Security, Inc. Website
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Reported Issues: 3 Comments
By BrianM.
The absolute worst..
I had to download and use this app not by my own choice. I am forced to use it for the building I live in. First, when I open the app and hit unlock/open the stupid app makes me confirm! What!? That’s like pressing the shutter button on your camera and asking, “Are you sure you want to take a picture?” As if there would be any other reason I would open this stupid app. Secondly, the app always wants to know my location…why? Even when I change the settings to only while using the app, I see the app continue to use my location until I shut it down. I can only assume the app is selling location data to third parties. For being used to open a garage door, I would think the developers would want this app to absolutely easy and not have to mess around with. It’s unsafe for me to be looking at my phone while also trying to exit/enter my parking structure.
By user38291
App Data Repeatedly Resetting
Twice now I've had the app data randomly clear and result in me being locked out of my apartment building. Absolutely infuriating. I'm not sure if it related to the background app management in iOS 13 but it seems like the developers should figured this out during the iOS beta period. The delay for the "magic link" takes at least 10 minutes so if you're running low on battery there's a decent chance you just might be straight up locked out. The property management company that controls the building I'm in has replaced all RFID entry points with this app. Although convenient to open doors with your phone in your pocket, I struggle to see how this is better than a key fob or key card for entry.
By eirannejad
Very questionable app
The app requires permission to read your precise location AT ALL TIMES. This drains your battery since the Bluetooth and Gps chips are constantly on. To solve this, it also requires permission to read your motion and fitness data. Both of these requirements have huge privacy implications. The app store information does not say the app is tracking motion data and also lists location tracking as data that is not linked to you but this is an Entry Access app so it definitely knows who are you to allow you access
Have a Problem with Openpath Mobile Access? Report Issue
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Why should I report an Issue with Openpath Mobile Access?
- Pulling issues faced by users like you is a good way to draw attention of Openpath Mobile Access to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Openpath Mobile Access customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Openpath Mobile Access.
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