Avigilon Alta Open Reviews

by BrianM.

I had to download and use AvigilonAltaOpen not by my own choice. I am forced to use it for the building I live in. First, when I open AvigilonAltaOpen and hit unlock/open the stupid app makes me confirm! What!? That’s like pressing the shutter button on your camera and asking, “Are you sure you want to take a picture?” As if there would be any other reason I would open this stupid app. Secondly, AvigilonAltaOpen always wants to know my location…why? Even when I change the settings to only while using AvigilonAltaOpen , I see AvigilonAltaOpen continue to use my location until I shut it down. I can only assume AvigilonAltaOpen is selling location data to third parties. For being used to open a garage door, I would think the developers would want AvigilonAltaOpen to absolutely easy and not have to mess around with. It’s unsafe for me to be looking at my phone while also trying to exit/enter my parking structure.

by User38291

Twice now I've had AvigilonAltaOpen data randomly clear and result in me being locked out of my apartment building. Absolutely infuriating. I'm not sure if it related to the background app management in iOS 13 but it seems like the developers should figured this out during the iOS beta period.

The delay for the "magic link" takes at least 10 minutes so if you're running low on battery there's a decent chance you just might be straight up locked out.

The property management company that controls the building I'm in has replaced all RFID entry points with AvigilonAltaOpen. Although convenient to open doors with your phone in your pocket, I struggle to see how this is better than a key fob or key card for entry.

by Eirannejad

AvigilonAltaOpen requires permission to read your precise location AT ALL TIMES. This drains your battery since the Bluetooth and Gps chips are constantly on. To solve this, it also requires permission to read your motion and fitness data. Both of these requirements have huge privacy implications. AvigilonAltaOpen store information does not say AvigilonAltaOpen is tracking motion data and also lists location tracking as data that is not linked to you but this is an Entry Access app so it definitely knows who are you to allow you access

by Davtyduck

First of all, after installing AvigilonAltaOpen multiple times and then using the provided link multiple times, AvigilonAltaOpen does not respond, and am not receiving access. Secondly AvigilonAltaOpen does not appear under location services for me. According to our admin, I need to always share my location in order to open doors.

I’m on an iPhone 8 with current iOS version.
I had spent many hours attempting to get this to work, and I worked with there support team who basically had no working fix for me.. I give up.

by Aouwbsvgauansbgahqjbq

Unfortunately AvigilonAltaOpen does not work as advertised. I specifically gave AvigilonAltaOpen permission to use my location even when not open so I didn’t have to open my phone to open doors, but it does not work. I still need to open my phone whenever I get to a door and it’s honestly a big let down. Also, my text in this review shows up as white text on a white background so I can’t really see what I’m typing, which feels like another oversight unfortunately

by Shiver Me Tinder

AvigilonAltaOpen works fine and generally as described. Have had it for over a year as it’s installed in my building.

If you’re at all aware of your personal information being stored and shared you should not use AvigilonAltaOpen. For the “touch to open” function to work you need to share your location ALWAYS. Not to mention this is a major battery drain. Developer intentionally chose to disable this function “only when using AvigilonAltaOpen ” which is something I’m much more comfortable with. I have AvigilonAltaOpen to let friends in remotely but it’s more convenient for me to use my keys at the front of my building which is insane. Simple fix that I hope the developers will take note of.

by Longkev

The major benefit of moving to an access control system like OpenPath is the ability to use your phone or Apple Watch to open the doors. However, it’s been my experience (and my fiancé’s) that the “touch to open” feature only works after “waking” AvigilonAltaOpen by opening it on your phone. I have the latest iOS, have it set to using cell phone data and ALWAYS sharing location. Have no idea why it only works after opening the application on my phone

by ShelbyGT3

The concept of using a phone for entry into secured areas seems great. I was told just walk up and the access will be granted. No need to remove phone from pocket. Well the truth is instead of waving a small key fob or card, you have to wave your phone within a few inches of the front of the reader. Convenient in that you don’t need to carry the card or key fob, but far from the the idea of just walk up and your in. Needs some improvements

by Webercoder

I've set my location sharing to "While Using", however iOS's blue location sharing bar still appears when AvigilonAltaOpen is no longer in the foreground. You have to kill AvigilonAltaOpen completely to stop location sharing.

Otherwise AvigilonAltaOpen works pretty well. I usually see my iOS wallet popup when near an OpenPath reader, but I dismiss that and it seems to work fine afterward.

by Vgfddhgrd

I was sold on the idea of AvigilonAltaOpen. Including the idea of not having to take the phone out of my pocket. Unfortunately, that part does not work reliably, even if you have all the settings right. And because it is not reliable, it is not taken advantage of as much as it should because of the uncertainty. But when I do take my phone out of my pocket and open AvigilonAltaOpen , it does work. And that means a lot. I like not having to use a fob or a card. Although I must confess that I do, again, because of the uncertainty. The solution to the problem that I have found is to "warm up" AvigilonAltaOpen . I have found that if I access or open AvigilonAltaOpen that the "wave" feature will work at least for a while. I put the wave in quotes because it's not really a wave. You have to pause, I have found. Still like AvigilonAltaOpen . But disappointed.

by Sure-lock Homes

App is easy to understand and works as expected mostly. Just run into occasional times where the sensor doesn’t think you have your phone. Opening AvigilonAltaOpen resolves it, but that shouldn’t be necessary as I’ve set it to stay on in the background. Tesla has similar occasional trouble so not sure if iOS issue or app issue.

by DaffRugg

It is great to have a place where my 150 lbs lap dogs can go and relax, play, meet and make new friends, unfortunately they come with some people who do not care at all and are not even a little grateful for having a place like this, it’s very sad to see some pets having a nature call and the people do not pick up after them, it would be nice to have cameras and track them GIVE THEM A TICKET FOR LITTERING that would help these people either to clean or quit the park and the money help to improve the park itself

by Jeremytheagent

My company and I have been looking for something with high user control and functionality without losing all design. Open path really is the next generation of door opening systems for multi family or office buildings.

by John D 2020

My office has Openpath and I just started using the mobile credential this month. It really does work the same each time without the inconsistency or delays I’ve experienced at my last job. Well done!

by Come In From The Back

Are usually don’t like change but I have to say this is a delightful change the security system is easy to use and I feel more safe.

by Danny Dolla

A system that isn’t overly complicated and when you call tech support you get someone that you can understand—English.

by Dil-dog

AvigilonAltaOpen gets 5 stars because of how little I actually have to use AvigilonAltaOpen !

I just go up to the reader and tap it with my finger and the door unlocks. My phone stays in my pocket with the OpenPath app running in the background.

Once you’ve configured your system, there’s no reason to actually take out and open AvigilonAltaOpen unless you want to remote unlock/lock the door for someone else!

I wish the rest of our office building (garage / elevators) would get with the program and integrate OpenPath. They are compatible with all of our existing readers.

by CLandolt

I use AvigilonAltaOpen to access my favorite bar the Red Phonebooth in Atlanta! AvigilonAltaOpen works amazingly well and nothing is cooler than walking up swiping the phone and hearing the magic of that door unlocking to let me in while others are waiting.

by Msandfordb12

I was happy when my company took away my key cards ( I had 3 for work) and said we’re going to use our cell phones moving forward. AvigilonAltaOpen has worked for parking, elevator and our offices. I love it! Better yet, it keeps getting faster and smarter so my experience is simpler every time.

by KDBees

I love the fact that I can issue guest passes and open the door remotely when I get caught unexpectedly between needing to be in the office and needing to be remote. This door access has changed my life for the better.

by Aguynamedtommy

I’ve been testing out numerous systems and found that this is the most unreliable. It was working for a couple weeks but then just stopped working; the installer came back to replace it and the replacement didn’t work either. Been more of a headache then anything.

by Beantown Guy

Requires location services to always be on for some reason, which drains my battery. Phone dies and I’m locked out of my building. Why does it need location services and Bluetooth? Why can’t I just load AvigilonAltaOpen when I need it and set location services to when I’m using my app?

Besides that it is clunky.

Awful.

by GregOfVenice

Link to privacy policy is broken. I would like to know the privacy policy of my location data if I allow AvigilonAltaOpen to access it. I want to make sure my location data is not being sold to marketing data companies. Tried to go to app support to let developer know the privacy policy link is broken, but app support link is broken as well.

by GR8R_G8R

Just used OpenPath for the first time today. Received a welcome email. Downloaded AvigilonAltaOpen . Clicked on the email link to auto-provision AvigilonAltaOpen . Door opened. Couldn’t be easier.

by The Scavanger

Don't know why anyone would post poor reviews unless they are competition

I use Openpath for work daily and never have an issue

Support is easy from AvigilonAltaOpen , can call and talk to support live and picked up first ring.

Wish I had Openpath on my house too

by SMoosh14

Great app that gets rid of all the clunky access cards you have to carry around for work, parking, etc. This is the smart office I’m sure every modern company will have soon.

by JoyousMamaOfTwinBoys

We use Openpath at my synagogue and it works great all the time. It’s so easy to install and super convenient since I always have my phone with me. We feel so much safer now that Openpath is installed. Can’t recommend Openpath enough!

by ChristopherY5

Just implemented this at a huge company. Convenient and secure!