Turbo Card app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
75.0%

Not working
25.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Turbo Card Problems 😠👌🔥

- Account was hacked and account was fully depleted

- Compass sending me through hoops

- Told after 10 business days that if a decision was not made that a credit would automatically be provided

- 15 business days later still no credit

- Sent through hoops and transferred to a department that does not have access to phones

- Claim has been extended to 45 days

  3 Reported Issues: 😵🆘🛟🚨📢

Tom Fitzgerald
2023-08-25

My card has been being declined for a week now. I have kids to feed. I have a heart condition and all my meds renew at the end of the month and I can't access them now. I have zero access to my money. I have made numerous calls and have spent an average of 2hrs. on the phone each time for them to tell me it's an internal issue and they're working on it???? How much longer can I wait for access to MY money?

Cathrine Baird
2023-08-24

My card was locked yesterday at 10am i have called at least 25 times and now i am being told they cant unlock my card i have to get a new one. I have no money no way to work I use uber i did not authorize the lock i will lose my job if i dont go for 7 to 10 business days while i wait on a new card. will turbo card pay my bills and support me and my kids until i find a new job it is their fault not mine

Rozeka
2023-08-23

Card is not working.. Card is declining with funds in the account. I rely solely on this card for EVERYTHING! Over an hour wait time to speak to a live representative only to be told they’re resolving the issue(s) but they don’t have a timeframe of issue(s) being resolved!

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About this app

Plus any fee the ATM owner may assess. **Direct Deposit early availability depends on timing of payor’s payment instructions and fraud prevention restrictions may apply.  Banking services provided by and Card is issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U. S. A. , Inc.  Make sure the name and social security number on file with your employer or benefits provider matches what’s on your Green Dot account exactly.  Get your pay up to 2 days before payday with ASAP Direct Deposit™. *For ATM withdrawals made outside of the Turbo Card ATM network, a $2. 50 fee will apply.  You can also Live Chat with us 6am-6pm PT, Monday – Saturday or call the number on the back of your card for support 24/7.  As such, the availability or timing of early direct deposit may vary from pay period to pay period.  Visa is a registered trademark of Visa International Service Association.  Regularly updating TurboCard will give you all the latest features, security updates, and a much smoother overall experience managing your money.  Intuit and Turbo are trademarks and/or service marks of Intuit Inc.  • Shop online or in-store everywhere Visa Debit cards are accepted in the U. S.  We will not be able to deposit your payment if we are unable to match recipients.  Green Dot is a registered trademark of Green Dot Corporation.  Log in to TurboDebitCard. Intuit. com and email us through the Contact Us page.  Other marks are property of their respective owners.