OneCard app not working? crashes or has problems?

OneCard Status

Last Updated on 2018-01-04 by OneCard

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

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Common OneCard Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot OneCard app on iOS and Android devices. Solve all OneCard app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

OneCard iPhone Issues and Solutions

OneCard iOS app crashes, not working, errors
OneCard iOS app network issues
OneCard on iOS has black/white screen

OneCard Android App Issues and Solutions

OneCard has errors/crashing/not working
OneCard server network connectivity issues
OneCard has black screen

OneCard iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever OneCard app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix OneCard app crashes or not working on Iphone (iOS):

Close and restart the OneCard app on iPhone
Update OneCard app to the Latest Version for iOS
Uninstall and reinstall OneCard iPhone app
Update your iPhone to the latest iOS version

Fix OneCard on iPhone unable to connect to server/internet connection issues::

To resolve OneCard network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix OneCard black/white screen (blank screen) on iPhone:

Follow the OneCard iOS app troubleshooting guide Here →

OneCard Android App Issues and Solutions

Fix OneCard not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent OneCard app issues:

Force Stop the OneCard App
1. On android, goto "Settings" » click OneCard app. » click "Force Stop".

Update OneCard to the latest version on PlayStore

Clear OneCard App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "OneCard app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch OneCard.

Fix OneCard unable to contact server/ OneCard internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click OneCard » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got OneCard » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch OneCard on android.

Solve OneCard black/white screens issue on Android:

Follow the OneCard android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at OneCard, developers of OneCard.

About this app

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