Amazon Relay app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
60.0%

Account
10.0%

Crashes
10.0%

Login
10.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Amazon Relay Problems 😠👌🔥

- Too many last minute turns

- Requires too many refresh attempts

- Time period to see available loads could be extended

- GPS feature needs a lot of work

- Swipe option not working

- Load prices are too low

  12 Reported Issues: 😵🆘🛟🚨📢

Eddie Strickland
2023-11-11

The map shows me off course when I haven't strayed

J Frey
2023-06-20

My navigation won’t work. I have closed app and restarted. No luck

Alapash
2023-01-28

Hi , i see you didnt change anything with ITR loads. I will try explain again , every day on  load board is a lot of loads , i mean ITR which stopped for a couple of hours , after they starts moving, the same time Amazon propose this loads like ITR load, but driver will starts moving or will be moving a couple of hours. A lot of company know about fault in Amazon and just booking this load, put number of trailer and assign for anyone . When original driver delivery this load the same time its automatically delivery in another company like MG, M or sometimes Y plus. And every week they get money for anything.  I sent 3 times like this letter but for Amazon doesnt matter. 

Lozamar Alexis
2023-01-02

My account was suspended for a several months and it’s up and running again, but I can’t login to my old account and everyone I called doesn’t seem to know what I’m talking about.

Clement Sekajango
2022-11-07

My Reley password doesn’t work and to restart doesn’t work too Please help

Louis Wickard
2022-07-19

I recently had gotten a new phone and had to re download the Relay app to my phone. When I had my previous phone I used to get messages sent to my phone regarding load information like it’s not ready or it was ready and also said please contact an associate for load information. Since I have re download the relay app I don’t get messages like this anymore sent to my new phone. What do I need to do to fix this. My phone number also changed but I changed that also in relay. My old number was 717-317-1874 and my new number is 717-451-3308 Thank you Louis Wickard 717

Seyoum Woldemariam
2022-07-09

Need delet my driver relay account to open my own account?

Marlon Solomon
2022-06-28

Need help with signing up. Says I don't meet the requirements but I've talked to FMCSA and insurance and they say good.

Tim Brim
2022-05-10

I cannot get my app to open. I can't scan loads or close out deliveries. I've tried everything and no luck. Please advise

CHRISTY HARRIS
2022-04-21

I HAVE SET UP AND BEEN APPROVED TO BE A CARRIER. THE PROBLEM IS WHEN I FILLED IT OUT IT AUTOFILLED MY PERSONAL EMAIL AND NOT COMPANY EMAIL. HOW I CAN CHANGE THIS?

Winston Deep
2022-03-13

I recently took a trip, T-113H8R22Q, several spots on the trip were canceled. One spot was canceled but they say I rejected it, which was not true. The trip took place on February 14-18, however it does not show up in my history. I have not been paid on the trip, I cannot dispute it because it does not show up in my load history. I have tried and tried to get help or a resolution, but keep coming up short. Can someone assist me?

Albert Escalante Eleazar
2022-03-02

Amazon Relay P&D driver app has several issues that need to be fixed. 1. The app freezes specifically during the verification of loads at the warehouse. 2. The app screen goes blank during upload of Bill Of Lading 3. App becomes unresponsive for a period of time. Sometimes between 15-30 minutes 4. App becomes unresponsive why verifying trailer numbers All these issues add a burden to the driver. It can cause delays and even accidents.

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Developer: Amazon Mobile LLC




About this app

Drivers invited by their carriers get added benefits, such as visibility to executed loads (Load History), ability to report delays and disruptions through AmazonRelay , and recently launched, free, commercial navigation which will direct you to the Amazon truck entrance instead of the front door.  Amazon Relay helps truck drivers haul Amazon loads efficiently by guiding them on where to go, when to get there, and provides gate information for faster gate entry.  By using AmazonRelay, you agree to the Amazon Relay Terms of Use (relay. amazon. com/terms) and Privacy Notice ( ).